Unfortunately the Shingle Inn has a new management which is destroying a previously pleasant café. The current staff speak poor English which makes communication for customers very difficult . There appears to be a culture of poor quality food and rudeness or a general in attention to customer service. In a recent visit, I was subjected to terrible interaction on requesting some butter to go with the cold toast. After asking for this on three occasions, I was finally rudely given some butter to put on very cold toast. The supervisor came to speak with me about my complaint and in fact became angry that I had requested butter.
I had been a regular customer of this café in the past when there had been better management. I strongly urge customers to find some other café in Southland, or to be prepared for poor service and poor food at the Shingle Inn read more