The service here is amazing! I came in for a simple laptop screen repair fix and the workers were…read morenothing but nice. I had no idea how severe or minimal the damage to my laptop screen was and was honestly freaking out, but the employees made sure everything was taken care of and got the part to me within three days! Fixing the laptop itself only took about 30-45 minutes, so pretty speedy service in my opinion. They also gave me a lower estimate than I originally thought, so high was a pleasant surprise. Overall as this is my first time coming here, I would recommend anyone in need of a simple or even complex repair to go here!!

Myra noted, quite properly, that I had not made use of TechFix services. I thought I had made it…read moreclear in my comment that I really couldn't provide a valid review. I assumed that Yelp would take note of that, and not post it. I was wrong. However, in fairness, I am revising my comment. The service provided, including a very quick response, with the information requested provided, and prompt answers to subsequent questions, was "great," and deeply appreciated. So, I am modifying my evaluation to say that the service received was great, as far as it went. And, I am sure that TechFix would provide the services about which I inquired in a similar "great" manner, worthy of 5 stars.

Michael is absolutely fantastic! From the moment I reached out to him, he was incredibly responsive…read moreand knowledgeable. I had water damage on my laptop, and Michael took the time to thoroughly inspect and diagnose the issue. His expertise really shines through, and his quick turnaround time--just 2-3 days--was impressive. The diagnostic fee is $75 in cash (there is a small card fee, so it's worth bringing cash if you'd like to save a little), but it's totally worth it for the level of service you get. My repairs were $200 total so it was very reasonable. One thing I really appreciate is his customer-first attitude. After fixing my laptop, I ran into a minor issue, and Michael was quick to address it, honoring the 30-day warranty without hesitation. He genuinely cares about helping people and providing top-notch service. I highly recommend Michael for anyone needing computer repair--he's skilled, professional, and truly dedicated to making sure his customers are happy.

Avoid: Two months wait for a shoddy repair with unwanted additions. Denied responsibility for their…read moremistakes, and attempted to sell me on a new repair to fix them. Brought my laptop in to have a new keyboard installed, during this visit the repair shop attempted to upsell me on virus removal as well. Pricing is rather high, especially for certain repairs such as virus removal that can be easily done at home. Repair time took two months; delays were largely a result of the incorrect part being shipped twice, blame being put on the parts provider, but it felt like progress was made on the repair only after contacting them about it. When I received my laptop back, I found I had been upgraded to Windows 11 without my consent, despite the repair having nothing to do with the Operating System. Despite that, I was happy with the repair... until two months later, when I discovered that the whole back cover for my laptop was sliding off because the 5 screws holding it in place (3 internal, 2 external) were completely missing. When contacted, the repair shop denied all responsibility despite stating previously that the whole laptop had to be taken apart for the repair, and was very passive aggressive in shifting the blame onto me and claiming it would be a new repair to have it fixed. All in all, save yourself the frustration and look elsewhere.

It might be best to avoid this OfficeMax if you need to use FEDEX. I waited for the sole customer…read morerepresentative to accept my box, and it seemed like she was not interested in being there. There was no urgency or motivation. While she was assisting another customer with a link at the counter, she answered each question from the person in front of me without acknowledging them and then returned to her own tasks, this kept going on and on extending the conversation without concern. After waiting 10 minutes for a transaction that could have taken 2 minutes, I decided to leave and go to a nearby FEDEX, where there were at least three representatives ready to assist.

I recently stopped by OfficeMax, located on Greenbrier Parkway in the heart of Chesapeake, to pick…read moreup some supplies for my Home Office. They have a great selection of products available. Admittedly, I'm not a fan of the big box stores but it is getting increasingly difficult to find local stores that sell products for the Home Office. Given the wide variety of products and the customer service that I received, I'm rounding up from a 3.5 to a 4 Star.

iPhone screen cracked? You can go to the Apple Store and get it replaced, but doing so will set you…read moreback $125 AND you'll have to wait a few hours for the mysterious fixit wizards in the back to work you in. OR You can have your screen repaired at this kiosk and it will cost you $65. It literally took the guy 12 minutes to replace the screen. Advance the clock a few weeks and I end up cracking my screen again. Took it back and he replaced the screen in under 10 minutes this time. Dude is good. If you have to get your screen repaired, stop by this kiosk in the Greenbrier Mall, git-r-done and save yourself some $$ in the process! Check-in with the Yelp app and you get a free ($5 value) glass protector screen. And, no, it doesn't void your warranty. Quick story: I needed to have my iPhone battery replaced and the Apple Store tech said that the screen needed to be fixed first because it was sure to get worse when he went in for the repair. I told the Apple guy that I would have my screen replaced by a 3rd-party vendor before bringing it in for the battery swap. He said as long as the vendor didn't touch the battery, all would be well. And it was. New screen by the 3rd-party and new $29 battery from Apple. Back in business!

Came here to get the screen repaired on my sons iPhone se. The two gentlemen behind the counter…read morewere friendly. I didn't know the mall had shortened hours or if it was just this shop they close at 7 and said it would take less than 10 minutes to fix the phone and it cost about $65. Overall I'm pleased as it was quick and painless. They out a screen protector on the phone and the phone is like new.

Mr. O'Neil provides quick professional service. He has a great knowledge of computer hardware and…read moresoftware. His prices are also reasonable.

I have repeatedly relied on Mike O'Neil (Alpha Geek) to handle computer emergencies in a fair,…read moreaffordable, and efficient manner. I am a cyber-novice, and Mike has headed off my panic attacks quickly with good humor. And like a good doctor, he even makes house calls! Richard O

This is my go to place for computer sales and service. The staff is always friendly and they are…read morealso very knowledgeable. The really know about computers and they are happy to help you make a great decision, whether you are buying a new machine or getting your computer repaired. You can trust them to help you!

5 Stars!!! Amazing staff, Great prices, everything tech like PC parts, Raspberry Pi add-ons, and…read moreeven custom PC builds at special request! I got an AMAZING deal for a PC with an Intel Core i7 16GB of RAM and a 128GB SSD all for only $100!!!! They even let me go to the back and look for some PC's! This is a MUST go for tech enthusiasts.

These guys were great. Knowledgeable, neighborhood friendly kinda people, and didn't talk to me…read morelike I was an idiot! My HP laptop was DRAGGING.. it is 5 years old when I took it in. They replaced the hardware with some superman ish and it is lightning fast!!! The price point was great and I didn't feel robbed. It feels like new...now I just need to replace my battery.

So after reading the reviews on Yelp, I decided to bring my precious laptop here for a quick fix…read more When I called Sal and describe to him what my issue was, he was able to give me a pretty good diagnoses (I'm pretty good with computers myself and I was thinking it was the same thing but needed that second opinion) over the phone and an estimate of what it's going to cost. He wasn't in by the time I went to the store but he had his buddies there watching the store until he got back. They were funny! like buddies from the neighborhood that act like they've known you forever. I had to keep calling up to the store to find out if Sal got my laptop that I dropped off with his friends. He whined up not coming back to the store so I didn't get any calls until the next day. (Nerve reckoning bc remember it's my precious laptop with pictures and videos and work stuff!) Anyways when I finally got my computer Sal apologized and the issue was exactly what he told me over the phone and the cost stayed the same. He's smart! He was very friendly & professional. He can do it all- fix printers, tablets, phones, computers etc. I would definitely go back, he will be my go to person. He just needs to be a little better with communication. Turn around was pretty quick too!

Top notch company with outstanding service and support. We have been using them for almost 10 years…read moreand could not operate without them.

Macro has been helping my company Digital Nation Media, and several of our clients, with integral…read moreIT support for the past 5 years. They are knowledgeable, timely, and their customer service is top notch!

Awesome experience-had the tech remove old coax cable from the exterior of my house and tidy the…read moreexisting boxes up. Then he offered advice on how to elevate my system. 10/10 recommend!

From the owner: We specialize in the repair, maintenance, and installation of all things digital,…read morefrom computers and networks to printers and security systems. Ginosko Tech is a full service Information Technology (IT) service provider based in South Florida and serves clients nationwide. We excell in the areas of Systems Administration, Technical assistance and consulting for your business as well as user training for all your technology devices. Ginosko Tech can also help you configure and build customized computers and networks specifically suited to your needs. We specialize in the repair, maintenance, and installation of all things digital, from computers and networks to printers and security systems. Our service offering includes: IT consulting and training for all your technology devices. Maintenance, Installation and Repair of all things digital, from computers and networks to printers and security systems. Build customized computers and networks specifically suited to your needs. Website design, digital marketing and consulting services. Ginosko Tech is an official Microsoft Business & Adobe Partner. Our team consists of Microsoft & Apple certified techs. We do it all so you don't have to!