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    Shines Media Takeover

    5.0 (1 review)
    Open Open 24 hours

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    9 years ago

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    Michael Anthony's Mobile Computer Services - Portsmouth

    Michael Anthony's Mobile Computer Services

    (6 reviews)

    Michael is absolutely fantastic! From the moment I reached out to him, he was incredibly responsive…read moreand knowledgeable. I had water damage on my laptop, and Michael took the time to thoroughly inspect and diagnose the issue. His expertise really shines through, and his quick turnaround time--just 2-3 days--was impressive. The diagnostic fee is $75 in cash (there is a small card fee, so it's worth bringing cash if you'd like to save a little), but it's totally worth it for the level of service you get. My repairs were $200 total so it was very reasonable. One thing I really appreciate is his customer-first attitude. After fixing my laptop, I ran into a minor issue, and Michael was quick to address it, honoring the 30-day warranty without hesitation. He genuinely cares about helping people and providing top-notch service. I highly recommend Michael for anyone needing computer repair--he's skilled, professional, and truly dedicated to making sure his customers are happy.

    Avoid: Two months wait for a shoddy repair with unwanted additions. Denied responsibility for their…read moremistakes, and attempted to sell me on a new repair to fix them. Brought my laptop in to have a new keyboard installed, during this visit the repair shop attempted to upsell me on virus removal as well. Pricing is rather high, especially for certain repairs such as virus removal that can be easily done at home. Repair time took two months; delays were largely a result of the incorrect part being shipped twice, blame being put on the parts provider, but it felt like progress was made on the repair only after contacting them about it. When I received my laptop back, I found I had been upgraded to Windows 11 without my consent, despite the repair having nothing to do with the Operating System. Despite that, I was happy with the repair... until two months later, when I discovered that the whole back cover for my laptop was sliding off because the 5 screws holding it in place (3 internal, 2 external) were completely missing. When contacted, the repair shop denied all responsibility despite stating previously that the whole laptop had to be taken apart for the repair, and was very passive aggressive in shifting the blame onto me and claiming it would be a new repair to have it fixed. All in all, save yourself the frustration and look elsewhere.

    Cell Phone Zone Chesapeake

    Cell Phone Zone Chesapeake

    (7 reviews)

    $$

    iPhone screen cracked? You can go to the Apple Store and get it replaced, but doing so will set you…read moreback $125 AND you'll have to wait a few hours for the mysterious fixit wizards in the back to work you in. OR You can have your screen repaired at this kiosk and it will cost you $65. It literally took the guy 12 minutes to replace the screen. Advance the clock a few weeks and I end up cracking my screen again. Took it back and he replaced the screen in under 10 minutes this time. Dude is good. If you have to get your screen repaired, stop by this kiosk in the Greenbrier Mall, git-r-done and save yourself some $$ in the process! Check-in with the Yelp app and you get a free ($5 value) glass protector screen. And, no, it doesn't void your warranty. Quick story: I needed to have my iPhone battery replaced and the Apple Store tech said that the screen needed to be fixed first because it was sure to get worse when he went in for the repair. I told the Apple guy that I would have my screen replaced by a 3rd-party vendor before bringing it in for the battery swap. He said as long as the vendor didn't touch the battery, all would be well. And it was. New screen by the 3rd-party and new $29 battery from Apple. Back in business!

    Came here to get the screen repaired on my sons iPhone se. The two gentlemen behind the counter…read morewere friendly. I didn't know the mall had shortened hours or if it was just this shop they close at 7 and said it would take less than 10 minutes to fix the phone and it cost about $65. Overall I'm pleased as it was quick and painless. They out a screen protector on the phone and the phone is like new.

    CompuSpot

    CompuSpot

    (9 reviews)

    These guys were great. Knowledgeable, neighborhood friendly kinda people, and didn't talk to me…read morelike I was an idiot! My HP laptop was DRAGGING.. it is 5 years old when I took it in. They replaced the hardware with some superman ish and it is lightning fast!!! The price point was great and I didn't feel robbed. It feels like new...now I just need to replace my battery.

    So after reading the reviews on Yelp, I decided to bring my precious laptop here for a quick fix…read more When I called Sal and describe to him what my issue was, he was able to give me a pretty good diagnoses (I'm pretty good with computers myself and I was thinking it was the same thing but needed that second opinion) over the phone and an estimate of what it's going to cost. He wasn't in by the time I went to the store but he had his buddies there watching the store until he got back. They were funny! like buddies from the neighborhood that act like they've known you forever. I had to keep calling up to the store to find out if Sal got my laptop that I dropped off with his friends. He whined up not coming back to the store so I didn't get any calls until the next day. (Nerve reckoning bc remember it's my precious laptop with pictures and videos and work stuff!) Anyways when I finally got my computer Sal apologized and the issue was exactly what he told me over the phone and the cost stayed the same. He's smart! He was very friendly & professional. He can do it all- fix printers, tablets, phones, computers etc. I would definitely go back, he will be my go to person. He just needs to be a little better with communication. Turn around was pretty quick too!

    Shines Media Takeover - web_design - Updated May 2026

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