Do not work with this company!! ugly designs and make promises they dont keep. After two confirmations of two different people that my design was possible, I got a subscribtion at shopify to use their app. Could not figure out why it was not working and, suprise! It isnt working because they actually cannot make the design AT ALL! I would never even make an account if I would have known it wasn't possible. The designs they have are terrible! No accountability of the company so would not recommend AT ALL! read more

DO NOT BUY FROM THIS COMPANY! I bought a ring from them and it broke in half 2 months later. It took costumer service 3 weeks to respond without care in the world about. They freakin SUCK!! read more

ShineOn - EVERYTHING ABOUT THIS COMPANY IS CRAP! - Jewelry Near Me

Absolutely DISGUSTING & DISHONEST Business. My elderly mother purchased one of their To My Daughter Infinity Heart Necklace and when it arrived in Australia we were absolutely shocked at the very poor product that we received. The product was nothing as described on their site and to be Blunt was cheap junk! After contacting the business I was told that I was the first person that complained as such which was an absolute lie. After doing some research for my mother I found a large number of negative reviews on this site. I was then ask by Luna from the business to close the PayPal dispute which I did not!! I left honest feedback on their Instagram and Facebook sites to warn other potential customers where suprise suprise they removed all my comments. Please be warned and stay away from this company if you do not want to be disappointed like we are and be out of pocket to pay for return shipping. 0 stars. Definitely a scam business in many aspects!! read more

Very disappointed. Beware of what you think you are seeing on Facebook. I ordered a cross made of pistons and wrenches for my boyfriend. You would think that the theme being very automobile oriented that the item would be appropriate for a man. It took a long time to come (8 weeks) as they say it is hand made. I made the mistake of not opening it right away because it was a gift so I just hid the package. I opened it the day before I was supposed to give it and found out it is way too small for a man to wear. It is actually even smaller than the cross I normally wear. Very flimsy and light. Not good quality. So now I am stuck with something that should be for a man made even too small for a woman to wear. $80 wasted. read more

Sooooo Happy to report that as a newbie to ShineOn and introducing jewelry for the first time, my first jewelry customer is satisfied and that means ShineOn is here to stay!!!! As a business owner I pride myself sooo much on the quality of my products and I am so very thankful that after taking my chances and never ordering samples that ShineOn fulfilled its commitment to excellence. Thank you for the opportunity to introduce jewelry pieces as part of the my brand read more

I would NEVER recommend this company!! I order the Faith & Fishing cross for our son's birthday. We received it and cross broke within days. I emailed the company and days later received back an email stating that return label would be sent. I had to email again to request label. I sent his cross back on 09/13/18 and received back on 09/27/18. The product that I received was pitted and etched and unacceptable. I emailed them to let them know and attached pictures of original cross and cross that was returned repaired. I wanted to know what they were going to do to rectify this issue, received not even an automated response. I emailed again today and still nothing. It is very apparent that this company does not have a QC department and does not care about their customers! If this company really does have "Moms" making their jewelry, these Mom's should be ashamed because this product is not acceptable to be worn by my son, in fact I don't know anyone that would wear it! read more

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My husband ordered 2 of the same item. Nothing nearly as nice as they make it look in their pics. He was charged for both and only received one. They will not respond to him and have blocked my post on their Facebook page. We are filing complaints read more

Had my order placed Oct, 20, 2018. Was told it would be here by Christmas. Its Dec 22 no order yet. After a lot of emails, I mean a lot. If and when we get this it will be the last time we order from this place. This was shineon order. 67304. All I want to ask is this place for real????? read more

Ordered necklace for my girlfriend for Christmas and it is long over the time they said it would take. Responded to one email almost two weeks ago and haven't heard back since. About to call my credit card company and pull the money out until they step up and actually send what I paid for. read more

My husband ordered a necklace and it took 6 weeks to get it, I know it says it may take up to six weeks to come. That isn't the problem. The necklace don't look like the picture on the web site when he ordered it. We have been trying since April 11 to talk to someone at ShineOn. We have emailed them 3 times and have tried calling them several times. We get back a confirmation that says they will contact us in three days so they must be getting our emails and voicemails. With this poor of customer service I will never purchase any more from them. read more

I am very disappointed in the customer service. I have been trying for over a week to get the status of my order. No one will respond and it's been nearly 12 weeks since I placed the order. I will never order from them again. read more

Do not order from them. ShineOn took my money, made deadline promises (3-6 week window), broke those, links to alleged "my order status" stopped working. Inquiries were answered with terms like "very soon". I am demanding refund now, I don't want the product when they get around to it. read more

Ordered 6 weeks ago. They said it would take 3-6 weeks and nothing. Tried to check my order and it says please contact us. I emailed them and didn't hear back. I messaged them on Facebook, they looked at the message and never replied. I finally tracked down their number and no one answers. But they sure took my money really fast!!! read more

I ordered their "Love" necklace, written out in sewing themed things. It is individually made, so it takes a little time. I got email updates. It is a wonderful gift and I love the one that was "gifted to me so much that I've ordered another! read more

Company reached out to me after months and months of no communications. We literally sent them 20-30 emails between January (original order month) and April (when I actually received the item). I also contacted the BBB and the local police department where they are located. Owner offered me a 50% refund in exchange for an updated review. I countered at 75% which he agreed too. The customer service was horrendous, their website states orders take 6 weeks.... ours took nearly 3 months. The one email reply we got from them was in response to one of my threats to call the local PD.... it said that the shipping was delayed due to a problem at the jeweler.... why did you wait to tell us? His response was that he didn't know until that same day. Well, if your orders are going out weeks late, I would think you should probs follow up with your supplier then your customers. I am overall happy with the pendant but not the chain. I am happy with the refund but will never buy from this company again nor recommend it to anyone. Owner is doing recon at this point..... get your refund, give em' an extra star, move on. read more

I would highly advise against purchasing anything from this online company. I waited 7 weeks for my order, and still NOTHING!!! I was able to initially track my order online which was great, then at week 4 they removed my online tracking ability, and indicated I had to contact customer service for an update. I contacted customer service via e-mail as I was instructed to do, and guess what... NOTHING again!!! I emailed them 7 times inquiring about my order, and each response was an exact cut and paste of the previous email. I am disputing the charges and NEVER EVER purchasing anything from them again. Buyer BEWARE!!! read more

I received my order yesterday which was within the six weeks of ordering - my husband loved the pendant; however, this company needs to get better at working on communications with their customers and not leave them hanging - however, if you'd like to hear back from them, leave a negative comment, they will reach out to you immediately as I found out yesterday. I did let them know that I would change my review when I received the item, which I am doing now - but, as a caveat, do your research before ordering from any company - read more

I placed an order with these guys three months ago my order has yet to arrive I haven't gotten any responses from anyone got scammed out of the hundred dollars I highly recommend not using these people read more

I will NEVER buy from this company again. I ordered a necklace for my husband back in feb and it's now almost the end of March and still haven't received my order!! I've tried contacting them through email and NEVER get a response back or it's some lame excuse as to why I haven't heard back or why it hasn't been shipped yet. Why say 4-6 weeks if it's nothing but a lie!! And from reading all the other reviews it's not going to be worth it when and if it ever does arrive. Glad I wasted the money I wasted. I will not be happy if it breaks in a small amount of time!! DO NOT ORDER FROM THEM!!! read more

I never write reviews but this place deserves it. They are horrible. I ordered the hunting, fishing and faith necklace and it broke in 2 days. The chain and the loop holding the chain snapped in half. I paid 70$ for a cheap product and on top of that, I can't get a hold of them to save my life. I've sent plenty of messages and they said they'll get back within 3-5 business days and that is completely false. It's been 2 weeks now and many messages later and I cannot get a response. This place has terrible customer service and I advise you don't take your business here. read more

this place is terrible i bought a ring back in november the website said 6 weeks, well it supposedly shipped dec19 and as of today i have nothing. customer service is a joke since no one answers the phone, e-mail is just as bad giving you robo answers. i have contacted the bbb and i expect a ring or a refund. either way take your business elsewhere. read more

I bought one of the blue line bracelets for my wife for our anniversary in December . It looked very nice and she loved it . She wore it when we would go to church or somewhere she dressed up . Problem is the catch that secures the pendant to the bracelet is not very good and 5 months later she has a bracelet and no pendant because today it fell off at a wedding . She had been worried about losing it since she got it because it didn't look to secure so she was hesitant to wear it often . I wouldn't buy another until they correct this issue . Takes along time to get the product then it doesn't hold up because of a O ring that connects everything together . read more

The item does not look like picture. Much thinner and very tiny. Misconception. Chain is not quality. Not worth the money! Trying to return item and struggling with this company! I would not buy from them again! I pray I can get my money back! read more

A very disappointing online purchase. The advertising is less than honest. We received the scuba girl necklace a day later than anticipated, which was unfortunate since it came two days before Christmas and the quality of the piece was poor. The detail of the piece advertised was beautiful, but when we finally received it, it was too late to make a thoughtful replacement. The metal was very lightweight, as if it came from one of those old machines at a seedy restaurant in a less than desirable neighborhood. Should have checked the reviews prior to purchase. read more