Ignored email, phone, and form messages about driver hours for 9 months. Then, wanted to charge…read more$250 to "reinstate" student if perfect attendance didn't happen, and with 6 am drive times all that was available for several months. When I objected to the $250 fee and was walking away to take my business elsewhere, the drive instructor tried to goad me into a fight, saying "don't walk away, turn around," and "come at me, bro." They don't get it. Their lack of professionalism is why I am going to another place for my driver hours and none of my younger children or friends will be going here. Even if the guy wasn't 6'2" and 250 lb, I wouldn't fight him. These people are the epitome of unprofessional bullies.

Worst driving school in town. They do not answer the phone nor are they there during their posted…read morebusiness hours. They will take your money then refuse to schedule your child their full driving hours and refuse to give your child their earned certificate. Your child and your money are better off with another company. They are very difficult to work with.

The service here is horrible. I started the classes over a year ago and since then I've only been…read moreable to get 4 drive times. I have been calling every day and no answer. Every time I try to leave a message the automated voice message says that it's full and cannot take anymore messages. I tried today to go at 3 and they were closed. They are supposed to be open till 4. They are very unreliable. I start college soon and i need to be able to drive to and from the college. I'm going to have to go to a different school and pay a fee of $250 just because of how horrible the customer service is.

Horrible customer service. They never answer their phone. They are extremely unclear on what needs…read moreto be done to actually get a teen their license. My daughter was told after the class time that her parents needed to teach her to drive and their 7 hours was just extra driving time on top of the 50 we needed to do with. Whenever we would go to book time to get her in for instructor driving, no times were available. Finally we ended up just taking her to the mvd to do her driving test there. Only to find out she needed some paper from premier. She had passed the test at the mvd already. No one answered the phone so I ended up driving to the Montaño location only to find out premier wanted to do their own driving test. That was a Wednesday. The gal told me she would call me back that day. No call. I tried calling. Again no answer. I ended up driving back on Thursday morning only to find the only time she could do the test was Sunday. We came back on Sunday and the instructor just filled out the paper work and gave it to us. But apparently that couldn't have been done on Wednesday??? Now I'm at the mvd Monday afternoon and premier hasn't even been bothered to put the info into the system so she can get her license. The lack of communication is ridiculous. I definitely do NOT recommend premier and will not be taking any of my other kids there for driving "school".

The owner is extremely rude and extra fees and won't give you your certificate. Do not go here…read more The only way you can get help with them is if you contact the traffic safety center and put in a complaint with them.

I must say, I'm seeing a lot of surprisingly bad reviews. I had a more than great experience with…read morethis place. Maybe I just got lucky? Sierra was the Class Instructor, she was an absolute angel? Very kind and understanding and was able to make sure all the kids in a full classroom were catching the notes and learning what they needed to. She paid attention to detail for us. I felt extremely confident because of her teaching. As for the drive time: I always had Jocelyn (i think was her name) (the really short girl), and she was always wonderful to drive with. She was very calm with the way she instructed, very constructive & reassuring? i guess would be the way to put it? Instead of being nervous to be reprimanded when I drove wrong, she was very polite and understanding and was only focused on making sure I was understanding everything. It really only took us the first session for us to both be confident enough in my driving. She kept it fun while also making sure I was learning the ways of the road. It was like driving with a friend I'd known for years. I more than recommend Sierra and Jocelyn. They are so kind and helpful. I could not have become the driver I am without their help! Thank you

This driving school took my daughter and prepared her for driving responsibly. She now has her full…read morelicense and I'm proud to say she remains a great driver. They did what I once thought was an impossible task and the outcome was even more then I wanted. The rules of the road my daughter learned in a way that she can remember. They work with you giving you a bit more time if needed to complete the cost of the school. They also have a flexible schedule to reschedule or schedule the driving should you have limited time.

Feel like we got ripped off. Nearly $300 for the class and they didn't provide a written test for…read moregetting a Learner's permit?? Had to pay an additional $30 at the MVD to take the test, on top of the price for the permit. Apparently they need "evidence that she has some idea of how to drive before giving her one." That is laaaaaaaaame. Other classes include the test, as the MVD staff said they generally upload the test results to the database. Not this one, apparently. So what was the point of this class if it doesn't include evidence of "some idea of how to drive" for a dang LEARNER'S permit?? To boot, my kid commented that a fair amount of time was spent by the instructor plugging his book. I could've taught my kid the basic rules of driving to prepare her for taking a test. I really don't know what I paid this company for.

I had lost confidence in my off road ability and every time I attempted to go off road I had a huge…read moreanxiety attack. Cassie really helped my with my confidence and with technical skills, balance, that I really needed. I will for sure take another class!!! All I can say is WOW!!! Thank you for the incredible lesson. Now I need practice.

I had my first one-on-one lesson with a motorcycle coach last weekend and was not sure what to…read moreexpect going into it. I wasn't looking to learn any tricks, but had become comfortable enough on the road that I wasn't feeling the need for much rudimentary work. I had taken the MSF class a couple years ago but never rode again until recent weeks, at which point I had taken the bike out for a collective 100 miles or so. Do I really need a riding lesson? Come to find out, I totally needed a riding lesson! I didn't realize how much I would benefit from physically getting to know the bike, from experimenting with my weight, counterbalance techniques and handle bar steering, being encouraged to make tighter and tighter turning radii. It was all so basic, yet all so enlightening, and 3 hours flew by. Cassie is a tiny little lady who handles a big@ss BMW adventure bike like a dang legend (and she seems to be in proper standing with some other legends in field too). Even my annoyingly self-confident husband handed it to her. But also, she's super unassuming, very knowledgeable, and intuitively perceptive about what needs explaining and how. As a female rider, my experience with male riders (husband included) has been that they are less likely to understand my fear of dropping a bike, falling over, or breaking a hip! Female riders have been more understanding of that initial timidity, and Cassie offered just the right level of empathy and encouragement. That said, she doesn't only coach gals. Her website actually advertises "Everybody Only. Motorcycle Training for Anyone." And you better believe that she's prepared to train you, regardless of your gender, your riding level, or your goals for motorcycling. For the record, her prices are very reasonable, and she offers individual and class training environments. She travels to location too. We met in a big parking lot off Pan American, but from what I could tell she was willing to meet me in a location of my choosing. Highly recommend this trainer, and can't wait to go back!

Bad communication told me wrong information multiple times blamed their mistakes on us awful…read morecustomer service !!

If I could give no stars I would definitely give them that rating. This is a horrible school, I…read morepaid them so I could be the teacher. I understand that I still had to participate in teaching my child but when I am the only one teaching him what is the point. When you try to ask questions they do everything through text messages or emails, rarely do you speak to anyone. And when you do get to talk to someone, they try to belittle you. I asked my son if the school taught him any of the rules of road, he said "yeah, after you had already taught me". Save yourself the headache Nd find somewhere else unless you want to pay to all the work yourself. My son learned nothing from this school.

Beware of this place. They've changed the scope of their services and you now have to do all your…read moretesting (written and driving) through the MVD. Basically, they just show some videos but don't do anything to simplify the process of getting a permit / license. Worse, you'll only learn about this right before you got to get your permit. You can go to a full-service school for about the same price, so save yourself the hassle skip this place.

If you have a child who is special needs and needs modifications do not come here. They want to…read moreslap you with 40 dollar fees for any little mistake you make. The teachers are not even patient with kids who feel uncomfortable being pressured which makes the kid not want to go and then if you don't get all your time done in a year you are screwed and they won't work with you. You will then have to pay 40 each time. In short this place is not a good place to go if you need special accommodating or have simple disabilities.