1. Shift N2 Gear Auto

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Fort Smith, AR

Shift N2 Gear Auto

3.0 (1 review)
Closed • 9:00 am - 6:00 pm

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4 years ago

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Byrider Springdale

Byrider Springdale

(10 reviews)

Robert, Rachelle, and Leo are absolutely amazing!! Leo worked his hardest to make sure we got out…read moreof our truck and into a newer Honda CR-V with a better air conditioner, and even got our payments lower than what they were before!! I definitely recommend JD Byrider!! This is our second vehicle through them and they have yet to disappoint us!! We've been doing business with them since 2019!! Rachelle is very polite and respectful, and made sure my husband understood every single thing in the contract!! If you need a reliable vehicle, and want friendly staff, who are family orientated people, COME TO JD BYRIDER!!! Also, Robert has gone above and beyond, making sure us and our 3 kids were taken care of and had everything we needed/wanted!!

JD byrider in Springdale is a complete joke. I bought my Mazda last year for almost 30,000$ since…read moregetting said vehicle I have had to 1. Replace my brake line that was leaking brake fluid everywhere causing my brakes to not work properly. 2. Changed every brake pad on the vehicle due to severe rust damage that was not told to me from the time of purchase. 3. Change the back rotors, calipers, as well as brakes due to the brake line eventually failing leaving me with a rotor that was so shaved off due to the caliper being seized open from the leak Having to replace the front ones as well. 4. Changed the shocks and struts on said vehicle due to rust, having to replace the Pittman arms as well as control arms. This is all due to the fact that Tito, and Leo did not once tell me anything about it and that it came from up north or that the cars underbody is completely deteriorated leaving me and my two daughters in a vehicle that is not safe. This vehicle has such bad rust/salt damage and is not a safe vehicle for me and mine. They also if you get a vehicle through them, and are needing help pushing your payment out they will not help you and will hang up the phone on you if you say one cuss word. I said that one cuss word because I wasn't getting anywhere and was getting talked over by MJ at CNAC She also told me the bank wouldn't help unless it was an emergency which is it! I'm never late I'm always on time with payments I'm just needing help this one time! This company loves to say that they are reasonable and very helpful when in all reality they prey on individuals who are struggling and end up making them pay more for said vehicle when in a reality It is not worth what they say it is. They also told me that the bank can budget in your bills when how? No one told me that nor did they ask me anything about my bills. So another bold faced lie from MJ they will take your vehicle if you are even a day past due as well as constantly hound you over the phone. This company is a joke they don't help they just rake you over the coals and expect you to be happy with them and thats not how the world works. They were extremely rude to me over the phone. I not only live 3 1/2 hours away but anytime I need work done on my vehicle I'm expected to drop everything I'm doing figure out child care, take off time from work as well as use a rental for the time being if it takes them long to work on my vehicle and stay up in springdale. So that's gas money, room money, food money, & sometimes they don't even fix what is wrong with it because they have people who don't know what they are doing. This company is a joke and anyone else who gets a vehicle from them do a complete 360 of the vehicle and see if they "budget" in your bills for your payment. I've only had my car for a year and I've put out more money fixing it than I have enjoyed having it. I'll be posting photos later to show just how bad and dangerous this vehicle is and they are charging me over 600$ a month!

Shift N2 Gear Auto - usedcardealers - Updated October 2026

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