The lady who helped start the application was so super sweet but again her job was just to start the process and show the car (somewhat). Then comes the real work which was handled very professionally at first beginning with all the paperwork etc. Once approved we were then able to test drive a car (the car they offered or wanted you to have) After driving the car there was a noise issue in which I just was not comfortable with so I did mention it and was assured this car had passed inspection and such, which I'm sure at the time it had but I was not comfortable with each time the brake was pressed it sounded as if the tire was flat nor did I want to take the car off the lot and then be held responsible for money out of my pocket even if a warranty was being purchased not too mention a deductible would then have to be paid. After going back and forth they did agree to pay some money towards the issue being it was brakes so I wanted to think about it little did I know this deal was basically "take it now or leave it type deal". After leaving the lady who was originally assisting called to ask me a few questions as she really wanted to seal the deal and again I was okay with taking the car to my mechanic on Monday so she said she would call me back once she talked to the boss etc. To say the least my calls and questions were then dodged and never answered not too mention out of the three people that were in the office that day all three of us left without the car we originally wanted but yet we were all offered this same SUV in which had the noise issue. Makes me wonder!!! I have read some really great customer reviews on the face book page for this company and maybe it was just that I'm not going to just accept a 17,000.00 car with an issue without it being addressed bad credit or not I am human too so I'm not sure what or where this all went wrong but to say the least another car lot got my business and better luck to the next customer. read more