Robert, Rachelle, and Leo are absolutely amazing!! Leo worked his hardest to make sure we got out of our truck and into a newer Honda CR-V with a better air conditioner, and even got our payments lower than what they were before!! I definitely recommend JD Byrider!! This is our second vehicle through them and they have yet to disappoint us!! We've been doing business with them since 2019!! Rachelle is very polite and respectful, and made sure my husband understood every single thing in the contract!! If you need a reliable vehicle, and want friendly staff, who are family orientated people, COME TO JD BYRIDER!!! Also, Robert has gone above and beyond, making sure us and our 3 kids were taken care of and had everything we needed/wanted!! read more

Byrider Springdale - Our 2009 Honda CR-V LX - Auto Loan Providers Near Me - Springdale, Arkansas

JD byrider in Springdale is a complete joke. I bought my Mazda last year for almost 30,000$ since getting said vehicle I have had to 1. Replace my brake line that was leaking brake fluid everywhere causing my brakes to not work properly. 2. Changed every brake pad on the vehicle due to severe rust damage that was not told to me from the time of purchase. 3. Change the back rotors, calipers, as well as brakes due to the brake line eventually failing leaving me with a rotor that was so shaved off due to the caliper being seized open from the leak Having to replace the front ones as well. 4. Changed the shocks and struts on said vehicle due to rust, having to replace the Pittman arms as well as control arms. This is all due to the fact that Tito, and Leo did not once tell me anything about it and that it came from up north or that the cars underbody is completely deteriorated leaving me and my two daughters in a vehicle that is not safe. This vehicle has such bad rust/salt damage and is not a safe vehicle for me and mine. They also if you get a vehicle through them, and are needing help pushing your payment out they will not help you and will hang up the phone on you if you say one cuss word. I said that one cuss word because I wasn't getting anywhere and was getting talked over by MJ at CNAC She also told me the bank wouldn't help unless it was an emergency which is it! I'm never late I'm always on time with payments I'm just needing help this one time! This company loves to say that they are reasonable and very helpful when in all reality they prey on individuals who are struggling and end up making them pay more for said vehicle when in a reality It is not worth what they say it is. They also told me that the bank can budget in your bills when how? No one told me that nor did they ask me anything about my bills. So another bold faced lie from MJ they will take your vehicle if you are even a day past due as well as constantly hound you over the phone. This company is a joke they don't help they just rake you over the coals and expect you to be happy with them and thats not how the world works. They were extremely rude to me over the phone. I not only live 3 1/2 hours away but anytime I need work done on my vehicle I'm expected to drop everything I'm doing figure out child care, take off time from work as well as use a rental for the time being if it takes them long to work on my vehicle and stay up in springdale. So that's gas money, room money, food money, & sometimes they don't even fix what is wrong with it because they have people who don't know what they are doing. This company is a joke and anyone else who gets a vehicle from them do a complete 360 of the vehicle and see if they "budget" in your bills for your payment. I've only had my car for a year and I've put out more money fixing it than I have enjoyed having it. I'll be posting photos later to show just how bad and dangerous this vehicle is and they are charging me over 600$ a month! read more

They do not meet there promised obligations. After purchasing vehicle through them when it was paid off they refused to turn over the second set of keys to the vehicle even though they had them. They wouldn't mail them to me even though I agreed to pay the $30 they asked for in order to mail them to me. Lesson learned here is once they have your last payment they don't care anymore about you even though there sales department keeps messaging and calling me wanting to sale me another vehicle. Never again! read more

At first they were all nice and ready to sale, they tell me I am "pre approved" afer sitting there for an hour the guy comes back to say he has good news .. just to tell me I could not afford anything they had on the lot . Talking about a sucker punch in the gut ...I am a 56 yr old female single on military retirement and DFAS no bills but $589 rent and electric , I was tradeing in a 2010 BMW 328i that needs a new fuel tank and giving them $$ but that was not good enough , Just unbeleiveable how one minute they are building you up showing you around the dealership and showing you videos of buyers... Kinda crazy because I have NO credit and then they come back out with a attaude saying crazy remarks such as " you cant afford anything on our lot" come on REALLY??? My daughter was there with me and she to heard what was said and was shocked as I was . So you there and you know WHO you are plus I left you an email that you NEVER responded to you didn't have to be RUDE and YES I can afford anything on your lot!!! So to ANYONE whom is living on military retirement don't go to JD Byrider to try and build credit after your spouse passes because you just might be treated as I was like you are just worthless because you cant buy a car from a buy here pay here lot ... Oh Yes I was even going to do a auto pay -----but hey I couldn't afford anything on that lot! Thanks a lot for your so called helping people with a car . I will be letting people know how I was treated ! Enjoy your selfish ways. Sgt.Walker read more

Cars are dinged up and obviously not worth the price. They try to cater to people with bad credit by price gouging people with not very many options. Salesman are nice and friendly, but that's their job. Do NOT get roped into a car loan from here. Better off riding a bike to work. read more

Worst place to buy a car, the only reason you walk out driving is because they know they suckered you into a "binding contract" and will do the absolute minimum for their customers. I had a car roughly 8-9 months through them and had a car wreck and was not at fault, they won't change your pay dates, they will not replace your vehicle like they said they would (in time) or will try to downgrade you. Leo and Miguel are both procrastinators and will try to drag anything out in hopes you will miss your payments and care very little about who they work with. Terrible place. read more

I wish "0" or negative stars was an option. I bought my first car through JD Byrider in 2017, within a year of having that vehicle it was in their shop at least 12 times. Each time they "fixed" it something new would break. Fast forward to 2019 I upgraded from a car to a little SUV to fit my family. Everything was great for about 6 months (long enough for warranty to expire). Car had oil leak and required at least a quart of oil a week, amongst other issues they couldn't help me with any longer. Fast forward again to January of 2022 and the engine completely goes out. Car lot fixed it for me at a cost of 5k. In the process of fixing my engine they busted a hole in my air condition condenser which cost me another $250 to fix even though it was their fault. Fast forward again to now and my transmission has gone out completely. I am down to owing 4k on the car and they refuse to let me trade it in for another even though now I have no vehicle I'm stuck paying them for my lawn ornament. I will be so glad when this car is paid off and I am done with them for good. Please use someone else for your car buying needs. read more

This place is a scam. My daughter has had her car for a little over two weeks and there's already something wrong with it that they will not fix. Absolutely ridiculous. Would not recommend at all! read more

Sent family up there Todo business with them, they drive over an hour away to go there, and was promised that car if they back by 4pm, they showed up at 330pm, to the salesmen (Robert) smirking and laughing, (very unprofessional and just plain rude, then tried to play it off that he had someone else interested in it. They were on the way to get the down payment and that's what they come to when they get back. I wouldn't recommend any one to go that dealership just because they don't care about the customers and all they care about is make money for themselves. They didn't want to her in a car she wanted and kept pushing her towards a car that was a POS. was discriminated against before they ran credit or anything she pointed out a car that she wanted, and before doing any research told her she was not approved. ABSURD, AND JUST PLAIN BAD SERVICE. WOULD NOT RECOMEND ANYONE TO THIS SCAM OF A DEALERSHIP. If i could leave a negative star review it would be -5 Star. read more

I wouldn't recommend this car lot to anyone that ever has anything change in their lives!! I haven't missed a payment or been even a day late in over a year. My job recently went to weekly payroll so I went to the office to ask if my payment could be changed from biweekly to weekly because its a huge change for me and I don't want my bills to fall behind. I didn't ask for my payments to go down...just be split up. I was told that the contract is binding and cannot be changed until my car is paid off, which I know for a fact is BULL!!. This isn't the first car I've bought and no other car lot has EVER had a problem working with me as long as I made my payments on time. read more