Dean Ballenger Agency is the absolute best agent I have ever had. Honestly, I can't recommend…read morehighly enough. I've referred friends and family members here and everyone has been very happy with their service. This agency has saved me hundreds of dollars a year on my auto and homeowner policies. All of their employees are very knowledgeable and extremely friendly. Every time I have had a question they have had an answer. And they always return phone calls promptly. It is wonderful to have a local insurance agency that is responsive to the needs of their customers. Excellent customer service is rare these days but you will find it at Dean Ballenger Agency.

Best insurance agency in Indiana! Dean and staff go out of their way to make sure their clients are…read moretaken care of and they take the time to listen. I love how much they involve their clients in their activities and how often they give back to their community. The bike give away is impressive.

I chose Jackson initially because he was local. After speaking with him I knew he was the agent for…read moreour family. He was thorough and thoughtful in assessing our needs and made recommendations accordingly. We look forward to a lasting partnership.

I got my auto insurance completed quick and easy through Jackson, and he was very helpful!read more

Bri is amazing to work with. Super patient and very professional. Great service all around.read more

Did a great job while i lived in indy, helped me when i transitioned out of state and on the road.read more

I was dealing with some slimy property management issues when being told I must provide…read moredocumentation that proved my property management was listed as a "Additional Interest". I'll admit, I called very emotional and I just was not sure what to do and was feeling really upset with the world because every phone call I was making that week was ending up the same cycle: I call, someone picks up to metaphorically/physically roll their eyes over the phone, be unhelpful and move on. Not with Cari Hammer though - Even through the emotional outburst I just couldn't control anymore, Cari was not only able to help me through the issue she could directly make an impact on but she also restored some faith in humanity and community. Frankly, she just did her job and went the extra mile by providing an empathetic voice and ear to me. In that moment that was all I needed/wanted. Overall, I just really appreciated the care that I received that day, so much so I wanted to make sure I left a good review before I forgot about that experience. I thanked Cari over the phone many times, but I just cannot emphasize how needed that experience was for me.

I recently encountered a serious issue involving our home insurance. Connie Clements, a customer…read moreservice representative in this office, was an absolute lifesaver in resolving it. She responded quickly to my message, uncovered the root of the problem, walked me through addressing it, advocated on my behalf and then followed up to make sure everything was resolved. Throughout it all Connie was tremendously adept as well as thoughtful and kind. She knew I was extremely stressed out and she reassured me as she was resolving the situation. I am so grateful and will stay with State Farm because of my interaction with her.

Karla was amazing - she's a great communicator and turned around my application to insure a new car…read morewithin a day. Highly recommend this State Farm office!

Teresa's office made my move to from California to Indiana so much more enjoyable. As we all know,…read moremoving is no fun. So much to do and take care of, but Karla was tremendous in helping me get renter's and auto insurance. She helped facilitate transferring my coverage from California and was very responsive during the entire process. THANK YOU Karla!

Annette D is so enjoyable!!! & helpful, one of my neighbors thought i wasn't in good hands with the…read moreother guy, my Barber Brenda suggested Huntington, as one of my friends did after his house fire, these people bent over backwards helping him

John is my agent for Jack's barbershop and he treats me and my small business as if we were one of…read morehis large clients. I had problems with my old insurance and John took care of the problem with ease, which saved me alot of foot work. I'm so glad to have him as my agent. If you need insurance for your small or large business give him a call and tell him Brenda told you to call. He also does financial services.

Switched from State Farm to Progressive first of year.They provided a rate that I agreed to and…read moresetup premiums to be deducted from checking account which saved money.After 6 months they increased fees $25.00 per month.Didn't have any tickets or accidents.When I spoke to customer service they said the fees to start in Jan. were only for promotional period and increase was correct. Said promotion was listed in fine print of contract.Going back to State Farm and never again using Progressive.

Irvington Insurance provides me with great service all around. From my business to auto to…read morerenter's. I appreciate their professionalism and their customer service. They explain everything are ready to serve you. If you are looking for a great agent, look no further.

Krystal Davidson is a very positive professional agent. She is very knowledgeable about all…read moreinsurance policies. She has always helped me with my insurance issues. Been with this company for more than 11yrs.

Love my insurance agent Kelli Belles, answers all my questions, and great customer service I have…read morebeen there over 10 yrs Auto and life. Kelli is awesome!!!

I've been a client of Wenclewicz for several years and feel like they offer impeccable service…read more You don't often find a company who is easy to work with and responsive when it comes to your insurance needs. I have my home, auto, and camper insurance through them. I recently asked for a review due to the jumpin price of the company it was under and they came back with stellar savings for me! They review your policy annually to make sure you have the best coverage possible. I recommend them to anyone who is looking for a quote and a new company to work with. Go ahead-use my name as the referral! #thankyouThursday

I put in for a auto insurance quote and received a email no phone call so I replied with a question…read moreof could I send my information to get a quote. A few days later I sent the question again. I got a response That isn't how our process works, but there are plenty of other agencies/online companies that will likely tailer to your approach.Best of luck!Thanks,-Ashe I never said they couldn't contact me I never said that's the only way I could get a quote. I simply asked a question. Basically they pushed me away as a customer because I asked a simple question.