Great folks. Walking distance from the historic district they're very convenient and very…read moreknowledgeable about old houses and how to do it right so it lasts..

I have purchased a lot of paint, wallpaper, and supplies from this store over the 35 years that we…read morehave lived in Naperville. I needed a can that I purchased a year ago and hadn't gotten around to using until now reshaken. They said no. Someone's can had leaked once so they have a blanket no rule. I don't believe cans just leak. Maybe they didn't check to see if the lid was secure. Maybe they didn't check the can's structural integrity. Whatever the reason, they won't shake a can once it goes out the door. My opinion, bad customer service. A good customer walked away rejected. I won't ever go back.

We had Alex one of JC Licht's installers come out to install our new blinds. Their wonderful…read moredesigner, Virginia measured perfectly for. Alex was just wonderful- very personable and kind! He did an excellent job! Top notch!! Thank you!!

So I've had cancer. I'd been working with JC Licht's wallpaper dept. (Breanna, to be specific) 2…read moreyrs ago before Dx. Gave an $80 cash deposit for 4 books at that time. Returned all books promptly. Within days. Told that someone from the wallpaper dept had to be there to handle the refund, which my husband was assured would happen. Then forgot all about the bathroom/wallpaper project as anyone would with surgery, etc. Contacted JC L recently only to be told that my cash was theirs/gone. This is the only business unwilling to make any concession given these circumstances. As longtime (we're talking 3 generations!) Geneva residents, who choose to shop our local businesses vs. Amazon, etc., this is so very disappointing!

Found the staff to be very rude. They seemed annoyed that I didn't know as much about paint as they…read moredo. With their very high prices, I expected better customer service.

Helpful team got me a ton of samples and talked through the differences in sheens. Tons of colors…read moreto choose from and all the other tools you'd need as well.

The people are very helpful and patient. They helped me pick the paint and find a painter.read more

Great service from Louis and his Team. Very knowledgable and helpful in picking the correct…read moreproducts for my home remodeling project. Thanks, I will be back for more paint and supplies!

Support your local small businesses, and go to Lloyd's for your painting and wallpapering needs…read moreinstead of Menards, Home Depot or Ace! You won't be sorry! The staff is far more knowledgeable and patient than the folks at the big-box stores. They are super friendly, and they really take the time to help you. They have high quality products at competitive prices. I love the fact that they carry zero-VOC paint. The big-box stores claim to have this, but if you read the labels, you'll find that it is really low-VOC paint. Not the same thing....still contains carcinogens. Another thing I like about Lloyd's is the fact that they keep a record of the paints you purchased and what room you were painting at the time. So when your kid draws on the walls or you accidentally ding the wall while moving furniture, you can just go back to Lloyd's, and they'll mix up a bucket of the same color. Three cheers for Lloyd's! My family has been visiting them my whole life, and we're never disappointed.

We spent nearly $20,000 with this company in 2022 on window treatments for our new townhome,…read moreincluding motorized Hunter Douglas blinds. One of those blinds failed in the very first summer we owned it. Since then, the company has been out to "repair" the same blind at least ten times. At one point, they shipped it back to Hunter Douglas, leaving us without a window treatment for two of the three months we actually live in the townhome each year. Despite the repeated failures, they have refused to replace the defective blind. Instead, they continue to send technicians out for the same problem, and after year 1 they charge us a service fee every single time. We have pleaded with them to stand behind their product and provide a replacement, but they clearly care more about billing for service calls than actually solving the issue. Their service approach can only be described as "we don't care about our customers." If you are considering using this company, my advice is simple: stay away.

I can't say enough wonderful things about JC Licht! They were amazing to work with on picking out…read morethe right shades for our home. They were helpful and had great options for every room! Installation was easy to schedule, quick and convenient. They removed the old shades and cleaned up afterwards. It's been over a year since the blinds were installed. The motor on one of the shades stopped working. I called and they were able to get a new shade ordered and installed within a few weeks. I will always recommend them and will be a customer for life!

Very helpful & better than the big box stores! Love the color selection & paint quality. We have…read morepurchased all our home paints and stains from them & they are experts at matching stain!

I recently purchased over $550 worth of paint. Which did not get much let me tell you (this was for…read morean apartment to give you an idea of prices). The paint quality was certainly not higher than the insult and poor customer service I was given in return. One gallon of paint was not correct, when I took it into the store to question it, I was told nothing was wrong with it. THAT might have been acceptable except they didn't even open it to check. REALLY? ? YOU NEED TO LEARN ABOUT CUSTOMER SERVICE. Never again, the paint is not worth the cost and combined with being insulted I will never purchase again.