Checked in 2 connected room (3 of my kids sleeping in 2beds as tripple bed rooms are not available!) .. Both room were dirty .. Noodles, pistachio & nuts on the ground .. Saw few used tissues under the beds!
Complained to reception and they sent somebody to clean the rooms and I asked for a manager to show him the remaining dirt (after they already cleaned) .. Manager came and brought us 3 roses as an apology ..
Not a SHERATON Treatment at all
They had a wedding on the pool party with a really LOUD music .. When I complained to the receptionist that we are tired and cant sleep (our room is having a pool/party view) and need to be awake early morning he responded you can sleep after 40min (12:40am) ..
Very bad experience ..
Will post some pictures later ..
After I try to have some sleep ! read more