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Judi at the front desk was super helpful and her smile just instantly brightened the room. It's so nice to be greeted by such a friendly staff. Makes coming to Hot Texas much better. The pool here is awesome except it gets a little warm in the summertime, but it's absolutely beautiful. Definitely check out the Koi pond. Those fish are like 2 feet long.
Our stay was overall pretty good! The staff was friendly and very helpful. No one is rude whatsoever. The pool side is nice and chill. I was impressed with there view of koi fish and just overall natural scenery next to the pool. Inside you wil find a bar that typically opens at 4pm and a restraunt. They have a cute little store inside just in case you want to grab a coffee, water, beer or snack. The beds are nothing to brag about but def is clean. The only reason I didn't get it a 5 star stay was because of the A/C. For some reason the A/C kept coming in and out making for a very luke warm experience with the air and in this Texas heat it can be frustrating . The walk from here to the stadium is about 13 mins and goes by quick. We took the trolley to get over to the Globe field but honestly the walk was so much easier.
This hotel is very cozy. The service at the bar and restaurant were great. I had a short stay, so I had no complaints. I just need a great place to sleep.
The property is in a great location to get to baseball or football games. It's also very accessible to Dallas and Fort Worth. The property is dated and could use some updating. The staff were friendly and inviting. About 15 minutes south of DFW airport.
Hotel Waiting to be Reborn This was our first stay here since the Texas Rangers went to the World Series to play the San Francisco Giants. The building exterior still looks the same and the lobby is large but a bit dated. The checkin process was done quickly by the professional front desk staff. The hotel is like others by running with a minimum staff where both the casual and regular dining halls were closed. The coffee shop/gift store was also closed at the time of checkin, but a sign noted it closes at 1:00 PM. Breakfast is served in the casual restaurant and in the evening dinner at the main restaurant/bar. Sheraton makes you feel like this is a luxury hotel where outside they have a large pool with spa and koi pond. We stayed in a club-level level with access to a private lounge. The lounge was stocked with water/soft drinks and coffee with light snacks. No alcohol was spotted. Supposedly breakfast was provided there in the morning where I checked and saw nothing, and dined downstairs. Our room was nice and modern with everything working. There was a mini refrigerator for drinks. The only negatives were I felt the room always felt warm even with AC turned low and the bed also felt warm while sleeping on it. Some floors have different vending machines where some only have drinks but others food snacks. The Sheraton is walking distance to Globe Life Field and Esports Stadium Arlington. Looks like you could walk to Six Flags but there is the Arlington Trolly stop in front to take you to various tourist spots in the area including AT&T Stadium. The parking is free and felt safe. The breakfast in the morning was excellent where could enjoy the buffet or order from a menu. The buffet included a person to make your a special omelet by picking out your own ingredients. She did a great job and mine was good. Hopefully Marriott International with the new Loews hotels nearby plans on a major remodeling effort to update this hotel property. This one felt more laid-back and quieter than the nearby Loews with young partying into the late night after a Rangers game.
An okay hotel. 2 nights in my room was $300. Great location with comfy beds. I like that they have smart TVs you can log into Netflix from. Modern, updated styling. I appreciate that all rooms have a fridge, and I got a couple bottles of water. Parking is free. It needs more than 2 elevators for 19 floors; travel can get pokey. Toilet seat slid every time I used it so I was on the rim (I had a king suite, corner room). There was no "do not disturb" sign in my room, but it didn't matter anyways because my room was never cleaned (two night stay). There was a sign in my room saying that they thoroughly clean due to COVID-19, but the bathroom counter had dark brown marks, like coffee marks. I had to use the free hand wipes they gave me to wipe the counter. The marks readily dissolved. Most of the staff were nice, although I called ahead and asked for a room on the lower floor and got one on 17. The only person who was terse was the guy at check out, some redhead/strawberry blonde guy who didn't want to interact with people checking out.
Such nice staff, good food although a bit expensive, they have a really nice pool as well as a hot tub that has jets YOU can control. Pool and hot tub is free and available to hotel members but if you are not a hotel member you have to buy a day pass online for only $15 a person. Really nice atmosphere, and very pretty. Have fun if you come !! I don't have any photos of the pool or hot tub, but I assure you that there is a hot tub and huge pool. Have fun!!
1 star for the location ...and they know it. This place is so worn out, but clearly they make cash from all of the visitors here for stadium games / events
Stayed there on Sunday, Jan 29th and the first room was hot (ac didn't work), smelled like sweat, had two beds that were kinda made, and a lamp shade that looked like someone spilled mustard on the inside of it... (see photos) The second room had beds that were made, however we found a fake eyelash and purple thread in one bed. (More photos) All the lights were out on the first floor, everything closed, and most of the tables had messed on them. Very poorly run/managed. Kinda sad as this used to be the hotel in Arlington...
A clean, well located hotel to entertainment, Deathstar (Cowboys Stadium), Rangers field, and two Six Flags and the convention center are all within five minutes walk. Oddly, my room lacked shampoo, regular coffee, there was food/rust on the ironing board and housekeeping were argumentative. Guest services was busy this morning, as it took 15 minutes to get through by phone. Walls are a little thin, I could hear the guest next door snoring, blowing their nose and I'm not 100% certain but I thought I heard them break wind.
I'm going to review this though I were simply an attendee at an event in the conference center. Heads up!: If there is a Cowboys game, get ready to see tons of fans of the Boys and their opponents lingering, drinking, talking. It's all good though! When you walk in, it's a large open lobby. Much more impressive than the outside. They do have a pretty busy bar straight ahead, so stop in a bit before your conference to catch a swig, if appropriate. Up the staircase to the second level rests a room that seated about 400 for my event. Tea, coffee and water were served at my event. The meal was a slice of pork loin (didn't eat) a grilled chicken breast (didn't eat), brown gravy, mixed veggies and a potato pancake. What I did eat was very good. They also passed around assorted dinner rolls, which I did not eat once again. The service was great! I was impressed that the sound system and acoustics were flawless. I was on the far side of the room and never missed a beat! The reception area upstairs, but outside the door was big enough for them to have tables that they could receive people as they leave. The restrooms were to the right of the room exit, but were very small. There was quite a line. I truly enjoyed the event, and would recommend this place to anyone hosting a decent sized event, and if you happen to attend one here, you are in for a treat!
11 months ago
FIRST OF ALL... LET ME GIVE KUDOS TO THE ENTIRE STAFF AT THIS ESTABLISHMENT, BECAUSE THEY WERE AMAZING!! 1. SCOTT - 3-11PM Desk Attendant Thank YOU!! Thank you for being the kind soul and generous human being in the entire world. You made my stay with you guys so amazing. There are not enough words in the dictionary to explain how grateful and thankful I am for you! You made a 3 day trip to Texas worth it all!! There are those you meet in life who leave an imprint on your soul- and you totally did that for us!! 2. GWEN - Guest Services Agent Thank you for obtaining my lost belongings I left at the front when I was gossiping with Scott LOL. I appreciate you keeping it safe for me as you know these Dallas items can get very costly!! 3. ARI - Room Service Attendant You were such a sweet & kind young lady! Our 2 minute talk in the hallway with the glass of champagne made it all worth it. I will hold you to the coffee next time around!! 4. Breakfast Buffet Staff Boy do you guys know how to be great host / hostesses! It was such a great feeling getting up early enough to eat and still have time to snack again! I appreciate the buffet being open from 8-11am. It gives us late bloomers to still get a good eat in! Lastly, THIS PLACE IS BEAUTIFUL!!! From the inside to the outside! We were there to watch a Dallas game and all of my ubers were less than 10 bucks! Totally worth it all. Texas Live is literally 7 minutes away and you can find everything you need at walmart (which is also like 5 minutes away). I will be staying here again and again and again!! SCOTT DONT YOU DARE EVER LEAVE THIS PLACE!!! You make it such a great place for everyone!! I will be back Texas!!! read more
1 year ago
Judi at the front desk was super helpful and her smile just instantly brightened the room. It's so nice to be greeted by such a friendly staff. Makes coming to Hot Texas much better. The pool here is awesome except it gets a little warm in the summertime, but it's absolutely beautiful. Definitely check out the Koi pond. Those fish are like 2 feet long. read more
3 years ago
Our stay was overall pretty good! The staff was friendly and very helpful. No one is rude whatsoever. The pool side is nice and chill. I was impressed with there view of koi fish and just overall natural scenery next to the pool. Inside you wil find a bar that typically opens at 4pm and a restraunt. They have a cute little store inside just in case you want to grab a coffee, water, beer or snack. The beds are nothing to brag about but def is clean. The only reason I didn't get it a 5 star stay was because of the A/C. For some reason the A/C kept coming in and out making for a very luke warm experience with the air and in this Texas heat it can be frustrating . The walk from here to the stadium is about 13 mins and goes by quick. We took the trolley to get over to the Globe field but honestly the walk was so much easier. read more
2 years ago
This hotel is very cozy. The service at the bar and restaurant were great. I had a short stay, so I had no complaints. I just need a great place to sleep. read more
3 years ago
The property is in a great location to get to baseball or football games. It's also very accessible to Dallas and Fort Worth. The property is dated and could use some updating. The staff were friendly and inviting. About 15 minutes south of DFW airport. read more
Hotel Waiting to be Reborn This was our first stay here since the Texas Rangers went to the World Series to play the San Francisco Giants. The building exterior still looks the same and the lobby is large but a bit dated. The checkin process was done quickly by the professional front desk staff. The hotel is like others by running with a minimum staff where both the casual and regular dining halls were closed. The coffee shop/gift store was also closed at the time of checkin, but a sign noted it closes at 1:00 PM. Breakfast is served in the casual restaurant and in the evening dinner at the main restaurant/bar. Sheraton makes you feel like this is a luxury hotel where outside they have a large pool with spa and koi pond. We stayed in a club-level level with access to a private lounge. The lounge was stocked with water/soft drinks and coffee with light snacks. No alcohol was spotted. Supposedly breakfast was provided there in the morning where I checked and saw nothing, and dined downstairs. Our room was nice and modern with everything working. There was a mini refrigerator for drinks. The only negatives were I felt the room always felt warm even with AC turned low and the bed also felt warm while sleeping on it. Some floors have different vending machines where some only have drinks but others food snacks. The Sheraton is walking distance to Globe Life Field and Esports Stadium Arlington. Looks like you could walk to Six Flags but there is the Arlington Trolly stop in front to take you to various tourist spots in the area including AT&T Stadium. The parking is free and felt safe. The breakfast in the morning was excellent where could enjoy the buffet or order from a menu. The buffet included a person to make your a special omelet by picking out your own ingredients. She did a great job and mine was good. Hopefully Marriott International with the new Loews hotels nearby plans on a major remodeling effort to update this hotel property. This one felt more laid-back and quieter than the nearby Loews with young partying into the late night after a Rangers game. read more
1 year ago
5 years ago
An okay hotel. 2 nights in my room was $300. Great location with comfy beds. I like that they have smart TVs you can log into Netflix from. Modern, updated styling. I appreciate that all rooms have a fridge, and I got a couple bottles of water. Parking is free. It needs more than 2 elevators for 19 floors; travel can get pokey. Toilet seat slid every time I used it so I was on the rim (I had a king suite, corner room). There was no "do not disturb" sign in my room, but it didn't matter anyways because my room was never cleaned (two night stay). There was a sign in my room saying that they thoroughly clean due to COVID-19, but the bathroom counter had dark brown marks, like coffee marks. I had to use the free hand wipes they gave me to wipe the counter. The marks readily dissolved. Most of the staff were nice, although I called ahead and asked for a room on the lower floor and got one on 17. The only person who was terse was the guy at check out, some redhead/strawberry blonde guy who didn't want to interact with people checking out. read more
2 years ago
1 year ago
Such nice staff, good food although a bit expensive, they have a really nice pool as well as a hot tub that has jets YOU can control. Pool and hot tub is free and available to hotel members but if you are not a hotel member you have to buy a day pass online for only $15 a person. Really nice atmosphere, and very pretty. Have fun if you come !! I don't have any photos of the pool or hot tub, but I assure you that there is a hot tub and huge pool. Have fun!! read more
2 years ago
1 star for the location ...and they know it. This place is so worn out, but clearly they make cash from all of the visitors here for stadium games / events read more
5 years ago
Stayed there on Sunday, Jan 29th and the first room was hot (ac didn't work), smelled like sweat, had two beds that were kinda made, and a lamp shade that looked like someone spilled mustard on the inside of it... (see photos) The second room had beds that were made, however we found a fake eyelash and purple thread in one bed. (More photos) All the lights were out on the first floor, everything closed, and most of the tables had messed on them. Very poorly run/managed. Kinda sad as this used to be the hotel in Arlington... read more
2 years ago
5 years ago
2 years ago
3 years ago
2 years ago
A clean, well located hotel to entertainment, Deathstar (Cowboys Stadium), Rangers field, and two Six Flags and the convention center are all within five minutes walk. Oddly, my room lacked shampoo, regular coffee, there was food/rust on the ironing board and housekeeping were argumentative. Guest services was busy this morning, as it took 15 minutes to get through by phone. Walls are a little thin, I could hear the guest next door snoring, blowing their nose and I'm not 100% certain but I thought I heard them break wind. read more
7 years ago
I'm going to review this though I were simply an attendee at an event in the conference center. Heads up!: If there is a Cowboys game, get ready to see tons of fans of the Boys and their opponents lingering, drinking, talking. It's all good though! When you walk in, it's a large open lobby. Much more impressive than the outside. They do have a pretty busy bar straight ahead, so stop in a bit before your conference to catch a swig, if appropriate. Up the staircase to the second level rests a room that seated about 400 for my event. Tea, coffee and water were served at my event. The meal was a slice of pork loin (didn't eat) a grilled chicken breast (didn't eat), brown gravy, mixed veggies and a potato pancake. What I did eat was very good. They also passed around assorted dinner rolls, which I did not eat once again. The service was great! I was impressed that the sound system and acoustics were flawless. I was on the far side of the room and never missed a beat! The reception area upstairs, but outside the door was big enough for them to have tables that they could receive people as they leave. The restrooms were to the right of the room exit, but were very small. There was quite a line. I truly enjoyed the event, and would recommend this place to anyone hosting a decent sized event, and if you happen to attend one here, you are in for a treat! read more
This hotel is listed as an up market. Certainly not worth the money they charge. The lobby is very nice. Lots of parking and I guess if you're going to the convention center or Six Flags it would be great to a Point. However, I was there for three nights. I stayed in two different rooms. The one on the lower floor was clean, the one on the higher floor was not . They did have a good TV , Internet, and the air-conditioning worked. But ,that was about it ! And the beds were clean in both rooms. The bathroom is filthy In the first room. There was hair and dust all over, including the bathroom floor and there was weird stains on the wall. There was a dispenser on the wall that had nothing in it. It was like a ploy to get you to think that there was something in it. Luckily I had some products with me . The next night I had a different room on the lower level much cleaner and came with a few products. There was only one place to eat. That was in the bar. You could eat there or get it to go. No other restaurants are within walking distance of this location. If you had a car it would not be as bad. Expensive rooms ,not a great experience . The front desk was Pleasant. But ,just kind of a disappointment Hotel. read more
5 years ago
3 years ago
This hotel serves its core purpose: to house for a good nights rest but not much more. Like many have said, the rooms are outdated. Especially the bathrooms!!! I cannot deal with a gross looking bathroom so that's the entire reason for the star loss. I enjoyed their buffet breakfast ($14) downstairs one morning. It wasn't anything particularly amazing, they do have an omelette station, but it gave me the opportunity to taste a bit of everything I wanted instead of choosing from the breakfast menu. Another morning I went into their marketplace that includes a Starbucks and other convenient, quick snacks. My grandmother raved on her coffee, that praise alone is meaningful! I wouldn't stay here again because of the dated restrooms. But if you're not as choosy, it's location (proximity to stadium and six flags) should make it a perfect fit. read more
2 years ago
2 years ago
2 years ago
5 years ago
Great location but outdated and the food is horrible. The staff over all was good. If they'd update and fire the "chef" and get there act together on the food this can be a gem. When the Lowe's is done they will lose and higher standard clients. I would easily pay double for a better experience. Also, one of the elevators wasn't working properly. On top of this the room was not clean and the toilet was not cleaned. read more
4 years ago
This place cost over 300 a night and was not worth 79 a nite. Old dust room with furniture aged only by the bricks to build it. Lights did not work, tub was backed up. The worse were the old pillows. There were six or eight on the bed and none of the were fluffy. Miserable night sleep. Dust and broken iron board. Worse was calling the front desk. 300 a night and we have to call for room cleaning. We called for the service instead they brought towels and never came back to replace the tissue. We called for the broke light. We never saw a technician. Not good. Don't use for games. Only good was restaurant read more
4 years ago
Super disappointing. We paid $300 for one night and what a waste of money. I thought that the Sheraton brand was going to be consistent and what I've experienced before at other Sheraton hotels. It took 30 minutes of standing in line to check in. The room was full of outdated furniture and color schemes. The room was dirty and there was rusty edges in the shower by the drain. Very unsafe and unsanitary. Totally disappointing experience. read more
I spent two nights here recently to attend a meeting at Globe Life Park for work. Sheraton seems to be the only hotel that is in the area, at least the only high rise hotel I noticed since it stands out like a sore thumb from a far distance. It served its purpose of providing a clean room and convenient location. There is a marketplace in the lobby floor where you can purchase some coffee, snacks, toiletries you might have forgotten to pack, beer, wine and other beverages to bring to your room. They also had a display of cool cowboy hats that were $20-$28 each. Kudos to the free shuttle service they provide their guests. I took advantage of this by hopping on it soon after I arrived and got settled into my room since I wanted to grab a quick bite at a nearby BBQ spot that I had bookmarked 'to try' but they were closing in 52 minutes. Fortunately, our shuttle driver dropped me off first and brought the other shuttle riders to their destination after. Overall, it was a good stay. Front desk reception employees were super nice, location was perfect and the room was clean with complimentary bottled water and strong (and free) wifi. I'd stay here again if I ever found the need to go to Arlington again for work. read more
4 years ago
4 years ago
My stay went from bad to worse, and I haven't even left yet. I'm afraid to walk out of my room, as this hotel has gone downhill fast. I've stayed here in the past, and for that reason I chose to stay again. It's been a couple years, but my experiences in the past were great. Unfortunately, since changing to Bonvoy, perhaps new ownership, or management, this Sheraton has reached the level of service you find in the "No tell Motel" with 4 hour naps, and rooms turned without cleaning to push up revenue. The shuttle service says it's "on demand and complimentary" yet when I call for my ride they said it ends at 930PM. Good luck with a delayed flight folks, cause they didn't even offer to pay for Uber or a cab. The front desk person said "it's on our website when you book." I guess he lives in the AOL era, cause I haven't booked a hotel from my Commodore 64 in about 10 years. Since giving up my Beeper and coins for the payphone, I like 95% of travelers book directly from an app. Perhaps it's time to update that too... Next, I had checked in online thinking I'd be able to waltz right into my room. I was wrong. The non-existent front desk finally came out after about 10 minutes to "gather my info." I was a bit frustrated, seeing as how I had checked in already online and made my reservation days ago. Now the kicker. He is scrambling radioing to a colleague in what he thought was a whisper "is a room ready? Anything clean?" OK, time for me to imagine bedbugs dancing in my dreams... Sure enough, they put me in a room that I'm sure was just vacated minutes before, as I found PUBIC HAIR on the floor around the sink, around the toilet, and body hair ON THE SINK! Ready to freak out and feel something crawling on you? I see the bed and it looked about as well made as I would make it.... comforter pulled up to the pillows, pillows wrinkled as if I can still feel the person's body heat withering away, and the sheets wrinkled as if someone was just rolling around having a good time minutes before. I'm ready to leave. Unfortunately. I'll have to get to the airport almost 1 hour early, since their "shuttle" ONLY runs 1 time per hour. Oh wait, you better reserve your spot a minimum of 2 hours before or you'll just have to walk. read more
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