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    Shelter Pet Partners

    3.0 (37 reviews)

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    This is Chloe looking adoringly at her new big brother.
    Tracy G.

    Readers, don't let your experience be tainted by some of these reviews. After reading these I knew I needed to share with you my experience. I went to the PetSmart in El Cajon in September 2013 and adopted 5 month old Chloe from Shelter Pet Partners. I had a few conversations with Theresa and she was great. I could easily tell she was an animal lover as am I and my adoption experience was very pleasant. We've always been lucky enough to have our cats adopt us. We've taken in 4 cats over many years and we were now only left with our 5 year old Maine Coon, Dexter. He has seemed pretty bored and lonely since the passing of my beautiful Leah last year, she lived 20 wonderful years as mommy's little girl. It took me some time to be ready for a new little one and I knew that Dexter needed this, so I started to look in some of the Shelters. The whole adoption process was very complicated and time consuming at the shelter, they make you wait to see a cat for an hour and then they have you fill out this ridiculously long questionnaire. I talked to a friend that recently adopted a kitty. She suggested the PetSmart's adoption facility, so I went to the El Cajon location and found Chloe. She is a beautiful 5 month old Maine Coon kitty with soft long hair. There were quite a few cats there, 2 were actually being taken to their new home while I was there and they had about 4 empty spaces after that. The facility was clean and the cats were all out of their cages and playing. Since Chloe was timid and shy, I wasn't quite sure that she'd be right for us, but after speaking to Theresa and sleeping on it for the night, I decided that she was. I filled out the application the day before and had no problem when I decided to adopt her the next day. Theresa has texted me a few times to check in on Chloe and I've sent her pictures of her and Dexter together. Chloe has been the perfect addition to our home and we are so happy we adopted her from Shelter Pet Partners. Our home is a play ground again and the two of them have a blast together.

    Yeah this pic I personally took supports Ashley's claim, this is Ink! Return him to his rightful owner.
    Seleyna S.

    I truly wish I could give these people less then 1 star. I attempted to adopt a cat from them and was treat like a criminal. I have owned multiple Shelter and rescue cats in the past and currently own 2 and 1 loving German Shepard.i went to the foster house that was btw over run with over 10 cats and 4 dogs that I could see. These poor foster people were very kind but clearly they have taken on more pets out of love than they can handle. Myself and my family, including my 13 year old fell in love with the cat and the foster mom seemed pleased with us so I sent in my application. I emailed Mary Kay that runs the shelter to inquire about my app status 2 days later and she respond, "no I didn't get your app, but don't bother sending it you are being denied" Wow, pretty harsh without an application or home inspection.. thanks a lot Mary Kay for being terrible ...I hope your foster family gets some help adopting out some of those cats, seeing how you are so mean and nasty.

    One successfully adopted and very happy kitten!

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    Ask the Community - Shelter Pet Partners

    Review Highlights - Shelter Pet Partners

    The day she was set to be euthanized, Ellie drove up to LA and picked up her and her brother and two sisters.

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    San Diego Humane Society - El Cajon Campus

    San Diego Humane Society - El Cajon Campus

    (104 reviews)

    The El Cajon campus of the San Diego Humane Society deserves so much love. It's a surprisingly…read morespacious, laid‑back campus with a calm, welcoming energy the moment you walk in. They offer so many essential services to the community -- spay/neuter, a free community pet pantry, pet training, dog licensing, lost‑and‑found support, humane euthanasia, rehoming assistance, and more. Their impact is huge, and every bit of support truly matters. One thing I really appreciate is their Adoption Guarantee. If a pet isn't the right fit, they'll schedule an appointment to welcome the animal back without judgment. That level of compassion says everything about who they are. The El Cajon campus also has its own personality -- you'll often see turtles and even a few roosters around, which adds to the charm. The staff here is incredibly kind, and they genuinely value their volunteers. Jason, the Volunteer Coordinator, is especially wonderful -- supportive, patient, and so encouraging. You can tell he cares deeply about both the animals and the people who show up to help. Some meaningful ways to get involved include: Donating Volunteering Participating in Dog Day Out Supporting the Community Cat Program Fostering Adopting instead of shopping Spaying/neutering your pets Sharing their posts to spread awareness Every experience I've had at the El Cajon campus has been positive. The team works with animals in distress every day, and they still show up with compassion and grace. Our community is lucky to have them.

    I was able to get my little girl spayed and registered in the same day visit. I was impressed by…read morethe friendliness of the general staff and the medical staff. When I first got there it was a great check in process. Relatively fast even with others ahead of me and only one staff member checking everyone in. They did a great job with my pup. The only thing I felt rushed on was being explained everything and instructions for after care. I had paid, got my dog and then was brought pills and maybe verbal instructions. But my little girl was alert and rest to go and I was distracted by her a little to keep her calm after surgery so either I missed stuff or wasn't told some things. The only thing I wished is that they would have explained aftercare and handed me the meds and then brought her out.

    ART & Paws Animal Rescue - Jake and Seamore - our sweet little rescues from ART and Paws

    ART & Paws Animal Rescue

    (37 reviews)

    Rancho Bernardo

    I have never adopted from a foster before and I do not regret it one bit!!! Liraz is an exceptional…read moreperson and an amazing dog/foster mom. You can tell by how the puppies/dogs respond around her. She is a very honest, sweet, informative doggy foster mom. She provided information from toys, food & extensive doggy tips. She is always responsive by phone and text. Even when I text her late at night, she is always responding! Before the actual adopting day, she would send you pictures of your puppy to keep you updated. Truthfully, she and how Art and paw animal rescue is ran, should be an example of how all the animal rescues should be. I adopted my puppy from a group of 9 puppies and she knew everything about each and every single one of them. One thing I appreciate about her is, she doesn't get motivated by money but rather she truly cares for the dogs and want them to find the perfect home. She really takes the time to find the perfect home for each dog! You will not regret adopting! Also her company is ran from donations so please head onto the website and donate (: Thank you Liraz for the amazing experience.

    We are animal lovers and have 3 of them already enjoying all their lives with us. We can't even…read moreplan a vacation without finding a pet sitter, house sitter for the house while we are gone... Unless those are met, we do not take a vacation. On last Saturday, we went to Petsmart to get some dog food and cat food. My wife found this lovely dog that she would not leave without her. Art and Paws Animal Rescue went through all the questions about our living environment to make sure the dog was going to a right place, made sure that we were committed, not compulsive and showed us the papers with medical history and everything. Lulu is so happy being with other brothers and a sister and fit right in without hesitation. There are some dog rescues that only concentrate on making dogs adopted but Art and Paws Rescue really care for the dogs and we felt the right thing as dog owners. I already sent them thank you email plus lots of pictures ans will follow up with them continuously. Great job "Art & Paws Animal Rescue" and thank you for letting us having Lulu.

    San Diego County Animal Services - South Shelter

    San Diego County Animal Services - South Shelter

    (110 reviews)

    Alright, listen up. Captain 619 here. I usually deal in... other kinds of operations. But last…read moreweek, I had to make a trip down to the San Diego County Animal Services joint in Bonita. See, my associate was lookin' for a new four-legged "enforcer," if you catch my meaning. I'll be straight with yous--I wasn't expecting much. A government facility? I figured it'd be all bureaucracy and headaches. I was ready to make a donation and keep it moving. I wasn't even really in the market to adopt, see? But let me tell ya, these people... they're the real deal. The staff there, they're not just on the payroll--they're made. Made of the good stuff. Incredibly helpful, extremely nice, and kinder than you'd ever expect. They answered all my questions without making me feel like a palooka and they handled the whole operation with class. The facility itself is what it is. It's an older establishment, you know? They're workin' with what they got. But you don't judge a book by its cover, and you don't judge a place by its linoleum. It was clean, and that's what matters. The process, though? Smooth. Very professional. No funny business, no hidden fees. I'm attaching the price sheet they gave me--everything's on the level, very reasonable for what you're getting. They made sure the pup and I were a good fit. It felt less like a transaction and more like... an introduction to the family. So now I'm a believer. I went in skeptical, and I came out a big proponent. This place shows you the great possibilities and relationships that can be made with a future family member. We couldn't be happier with our new associate. If you're looking to expand your organization, you know where to go. Tell 'em the Captain sent you. They'll know what it means. Capisce?

    I don't remember her name, but she's very rude. She's an older lady behind the desk on the left…read moreside right as you come in the door she's very unhelpful. She has an attitude if you want to improve, you might want to fire her to start. She doesn't want to help animals. She doesn't care if you find an animal in the street she doesn't want to assist you incredibly rude. She argued with the dispatch on the phone who was trying to help me find somewhere to get this dog. I had no way to travel all the way to Gaines Street like she was insisting I do while the dispatch had another idea that I relinquished the dog at the shelter and they would come get it, but the lady was unhappy with that. She would have me drive all the way around San Diego because she was unconsciously biased thinking that dog was actually mine, and then I was trying to relinquish it however, that was not my dog. It was a random dog. I found on the street at Alta view dr blind and walking through the road as car is barely missed it.

    Shelter Pet Partners - animalshelters - Updated May 2026

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