My wife and I were in desperate need of a cashier's check for the movers having just closed on our…read morenew house. I went in to explain our situation. First, they did not have a personal banker on duty who could help (I had to schedule an appointment for the next day), but I was told they couldn't issue a cashier's check for 5 days even though we had the proceeds check from the sale of our house. I thought a local bank in a small town would be more helpful. Oh well, their loss and our gain as we found another bank that was more than willing to help.

Worst customer experience I've had at associated bank in over 10 years. The woman (Taylor) was not…read morehelpful and acted like I was causing her an inconvenience by being there. Another teller had to greet me to initiate her even acknowledging I was waiting in line and was the only customer in the building at that time.

What a joke of a bank! A bank in the United States that refuses to exchange US currency, a 1/2…read moredollar for a roll pennies. Because of money laundering they cannot do that. So, I must assume Hayward is prime for drug dealers to launder their dollars for change. You have to be kidding. I ask if I opened an account, sure, but that person is not at the bank. No new customers! I ask if there are any people friendly banks in town, they were good enough to send me down the road. To the Schell Lake bank here in Hayward. I told my story of money laundering, they laughed, smiled and gave me a roll of pennies, nickels, dimes and quarters. Teaching our 6 year old granddaughter how to count change and where not to bank. Chippewa Vally Bank is a joke, money laundering with change, HA!

My sister has dementia, banks at Chippewa Valley Bank, and I had to assume full power of attorney…read moreover her finances. I am her brother, and she lives at an assisted living facility in Hayward. Once I established POA with the Hayward branch of Chippewa Valley Bank, I wanted to establish an eStatement account, go paperless, stop all 'snail-mail' to my sister, who no longer understands anything about her finances. I went through weeks and weeks of trying to establish an internet account with statements with the Hayward Chippewa branch. The bank failed to service me, on behalf of my sister. They failed, over and over again, to work with me in establishing an online link to my sister's account. (I live in Honolulu and my sister lives in Hayward.) I wanted her account 'paperless' for security reasons and the Hayward branch finally informed me they would no longer work with me and now there are paper statements being sent from Wisconsin to Hawaii. My experience has been a nightmare. I wasted hours of my time, dealing with a five-hour time difference. The last email I was sent from Chippewa Hayward contained software language that needed to be scrubbed by my computer's security program, and the Chippewa Valley Bank (Hayward) lawyer said the Hayward Branch was no longer going to service my request for paperless. The Chippewa Valley Bank, Hayward Branch is dysfunctional and no longer practices 21st century banking procedures. My experience, so far, has left me with the impression, Chippewa Valley Bank, Hayward, is NOT a safe place to keep one's money.

Nobody ever available to take calls, annoying nsf fee that keeps showing up!!! Pay with my debit…read morecard that ONLY pays out if there are funds available, this bank likes to wait to update your account so they can charge you extra nsf fees!!!

From the owner: Founded in 1935, HCCU has grown into a full-service, member-owned financial institution. We have a…read morelong, proud tradition of serving the financial needs of thousands of members. Those members share a common commitment to the credit union philosophy of “people helping people.” A member is a part of our community such as where they work or live. This defines the credit union’s charter for’field of membership: Although we have had extraordinary growth, we are proud to have maintained our community atmosphere. Whether you are looking for a Personal Loan, Home Mortgage, Commercial Lending or Opening an account, we are here for you. Visit us today and you will find quality customer service and provide you with the services or loan you need. HCCU your Hometown Credit Union.

I have been a Customer of this agency for a long time. I like the insurance but not so much the…read moreagent representing the agency. He is not in the least someone you would expect to be the representative of an agency with his name on it. He is cold unpersonable and unfriendly. My thought is that for someone who makes a living off of the commissions they earn because of the insurance policies people buy, there could be alot more friendliness to the people that support this agency from him. What's your deal, man?

From the owner: At Derek DeLisle State Farm, we are proud to serve Hayward, and the surrounding Sawyer County…read morecommunities with reliable insurance coverage they can count on. We strive to provide the highest quality multi-line insurance products and financial services. Keeping with the State Farm tradition, we are here to help secure the future of those we service and to build and maintain a close relationship with our State Farm customers. Stop by our office today!