Like most car-related problems, I didn't come here for a good time! I just replaced my tires at…read morehome on Monday, and was about 200 miles from home when a truck dropped a mystery item that took off half my bumper and flattened one of my gorgeous new tires. Thank goodness for Alex, who has been General Manager of this location for all of one day. I walked in with a complex insurance claim. He patiently figured out how to go through the roadside claim with me, and I'm going to leave here with a lot better spirits than I was towed in here with. There's no finer place to find yourself in urgent need of a new tire, I guess!

Deceptive practices, poor workmanship, and failure to honor warranties; BEWARE; do yourself a favor…read moreand take your vehicle anywhere else!

Great customer service very friendly and they help find a problem that they couldn't fix.read more

Everyone was very polite and let me know everthing that they checked. Afterwards they showed me…read morethat they had the oil at the proper level. Very professional a polite people! Service was quick and you don't have to get out of your car while they complete their job.

Hello my experience was not Good at all in the beginning it was basic I needed oil change and tire…read morerotation. From the beginning the oil attendant forgot to rotate my tires and he just did my oil change until i reminded him; to do tire rotation because I had 15hr road trip. So I left for my trip and after 4hrs. I notice my vehicle was losing power and car was hesitating,and metallic sound coming from my engine. I inspected it, and oil was all over the front of engine;immediately I knew it was oil filter. This happened around 2am had get hotel. Next morning went Valvoline station in Cleveland Tennessee they confirmed it was oil filter not tightened at all. After they corrected it my car ran fineThe only Good thing happened when they (Express oil) repaid me back because I had receipt from Valvoline station confirming my oil filter was not put in correctly.

This is the BEST automotive experience I have ever had and I've been around. The customer service…read moreis beyond exemplary. They were efficient, quick,and made you feel like the only one there. I will definitely be back and tell everyone I know.. Kudos to an awesome staff..

Called ahead to check on wait times and was pleasantly surprised to pull right on in. Price was…read morespot on with the promotion they offered as well. Get my oil changed was super convenient, fast and affordable.

I will NEVER go back here again! Instead of an oil change- they emptied my transmission fluid and…read moreadded clean oil with the existing oil!!

I was passing through Americus when I realized I was well past due for an oil change. I googled…read morewhere to go and picked Shell Rapid Lube primarily because of the word "rapid". As soon as I pulled in the faces of the employees went from welcoming to troubled. My truck had started making noises I didn't hear while driving. During the inspection they found a leak and investigated further to find the water pump was leaking and a belt needed to be replaced. They patiently answered all of my questions about the safety of continuing on my trip, what could happen and how to handle each scenario. They all genuinely cared about my safety and it showed. I think they should change the name to "The Amazing Shell Rapid Lube"! Thanks guys!

Awesome service and the VERY nicest staff! These people know customer service and are first-rate at…read moreservicing your car!

Had my oil changed back in september of last year in my wifes cadillac xt5…read more Two days later there was oil all over the underside of the car. Being an ex mechanic, I crawl under the car and see that the oil filter was loose. Call the store up and was told that service guy who did the work no longer was employed there and refused to over any help or compensation what so ever. Call corporate office and received no help. Be careful folks, not a place to do business Scott Workmaster

I came to get my girlfriends oil changed on her Nissan rogue truck and the man changing her oil…read moredidn't know what he was doing... the manager even asked him where the cap was to cover the oil then later after they changed my oil my vehicle started to jerk very fast and vigorously I will not be returning here to get anything done to my vehicle because the manager even started to cover up his employee for his bull$hit & mistakes and getting angry with us saying they did not cause the problem also when trying to leave the establishment in the parking lot our truck then cut off and we had to start it up multiple in order to leave

I honestly believe you will be receiving great business from this great business establishment…read more They are very dependable. Plus they are some hard working individuals who will never let you down.. I give this place two thumbs up. I highly recommend everyone that's in need of great service to stop by and receive your blessings from the experts..

From the owner: Southern Express Lube specializes in fast, friendly service to all makes and models of vehicle. We…read morestrive to service the automobile in timely fashion, while performing a first class service, so the customer is not tied up half a day waiting to get an oil change. We carry all major oil brands for your vehicle needs.

Oil change fast easy and prices are comparable. I was in and out in less than 15 minutes!read more

From the owner: Southern Express Lube specializes in fast, friendly service to all makes and models of vehicle. We…read morestrive to service the automobile in timely fashion, while performing a first class service, so the customer is not tied up half a day waiting to get an oil change. We carry all major oil brands for your vehicle needs.

Great place to have your oil changed. They are very nice people. They are friendly and provide…read morecourteous service.