My wife went to take 5 car wash in London, Ky. We have a bike rack on the back of our vehicle. We…read morehave been through this car wash many times and they have never asked it to be removed. She informed them that they have never said anything before and they demanded that it be removed and would not even try to assist. Being a paying customer and and being treated poorly because they have no leadership and apparently are not trained well. No customer service. I called the car wash and no one picked up the phone. I guess understaffed with no customer service. I called a customer care and reported the issue. She didn't say I'm sorry or have any concern that she cared or the company. The call I made was delt with as if I was the problem. It was very rude. I guess customers don't care if they lose a customer. She did the cancelation and asked if there was anything else. Again, no apology, no concern, and was not nice. Then hung up before i ended the call. Your guys have the rude part down. I know We don't make a difference but, Really????? Guess they make so much money that they can act that way. Don't use them!!! They don't care about anyone!!!! I hope this anyone deciding to use your service to find another company.

Yet another home run by the Smith family! Just like the other car wash on 192, this wash will not…read moreleave anything to be desired. This new wash has two pay lanes to move things along. Along with spot free rinse. Also, this location offers FREE, YES FREE, VACUUMS. This is an amazing wash that will leave your vehicle shining like a star! Make sure you try it out.

I am a member of Take 5. When they first opened the service and quality of the wash was excellent…read more But lately I've had to rewash the back of my car and some places on the sides because it just doesn't get it clean ! Today I used this location and the guys running the car wash today were entering the cars so close together that it caused my car to bump the one in front of me a couple times and caused that car to bump the one in front of it!!! We blew our horns and the manager/ workers shut the wash down until we could get enough space between us to be safe. They assured us that no damage was done but, I'm not so sure. This was a very disturbing incident and I will be adamant about spacing before entering the car wash again.

I left a good review before, but honestly now it is terrible. The belt issue and having to wait 45…read moreminutes in line is ridiculous! You raised the prices, but you didn't compensate for gas burned waiting in your line or just not going at all because you don't want to wait in line. As far as my membership, it defeats the purpose. I wait in a long membership line while you let everyone of the customers that don't have a membership through first. As far as the staff, Fabio swishing his hair and holding up his water wand to miss the backend of the car completely but completing his hair swoosh really? I won't even get started on the staff! I'm tired of the soap being left on the vehicle. I'm canceling! I can do a better job at home!

Not sure why the bad reviews. Car wash was clean and well maintained. Did a great job on the car…read more Free towels and vacs. No complaints here!

They don't take responsibility. They lie about damages. Won't show you videos. Mammoth Holdings…read moreLLC, which operates various car wash brands, has a polarized reputation with generally poor customer reviews regarding damage claims and subscription cancellations, often cited on the Better Business Bureau.

Love this Car Wash. Maybe it's were I've always came to get my car washed before going out on…read moreFriday and saturdays back when I was a teenager. Maybe it's that but it's probably because it has to be the best maintained cleanest in town. The automatic wash is almost was good as a full service hand wash. Don't try the bourbon air freshener. It's a muddled mess of smells.

I've used this car wash ever since I started driving. I no longer live in the area but every time…read morethat I come to town to visit family, I always use Scott's. The owner is always courteous and keeps up the facility. Best auto car wash that I've ever used. I know it will get done right every time.

The set up for this carwash is ridiculous. 3 lines that merge into one. Slower than heck. Will not…read morereturn. Will go to the 192 location in london ky. 20minutes and not even threw the line to get to the wash. Poor architecture if you ask me.

This car wash says they have vacuums and detail towels. Many of the vacuums don't work. There are…read moreno fiber towels at all. $16.00 for what you receive is a terrible value. Pitiful!

Top notch ownership. Every weekend the wash is being upgraded, cleaned and tidied up by the new…read moreowner. New touchless washes are the best of the best and there are now card readers in the self wash bays. Vacuums are all in top working order and the bays stay cleaned out even after the weekend mudders roll through.

From the owner: A&C Car Wash offers 24-hour service through 4 self-service bays and 2 brand new in-bay Touchless…read moreAutomatic systems. We are locally owned and operated and are highly involved in our local community. We look forward to serving you by providing a quality wash for years to come. Whether you want to do it yourself or have it done for you, come on by!

Great car wash, friendly staff. Quick in and out with vacuums and towels provided. My car was very…read moreclean when the job was complete!

Love the car wash! Love the free vacuums & the rags and glass cleaner and all purpose cleaner!read more