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Shell Gas Station

2.0 (4 reviews)

Services - Shell Gas Station

Oil changes

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Squeaky Clean Car Wash and Lube Center

Squeaky Clean Car Wash and Lube Center

(39 reviews)

My issue is with staff attention and attitude. I arrived for…read morean oil change. I'm a bit particular about oil filters so I brought my own. When a staff member finally came out, I asked if I'd get a reduced price for doing so. The very young man did not know, nor did he know how to operate the computer to get my information. He went in the back to speak to the manager about the oil filter. Another staff member came out and took my information and then went to start the oil change. I had requested the full synthetic oil change listed at $79.99. That seemed a bit high but this place is convenient for me. When the oil change was completed, I was told the total came to $95.07. When I asked about bringing my own oil filter and a reduced cost, they went to get the manager. The manager informed me the oil filter they include with the oil change is "free" and therefore I would receive no discount for bringing my own. She seemed a bit bothered that she had to explain this to me. I found this response and attitude unacceptable. I own three cars and now they have lost the maintenance and car wash business for all three. After leaving I looked at the $95.07 receipt and saw a $6.40 charge for "parts." What parts do you use in an oil change besides a filter? One last note - when I stopped across the street at an unrelated business, I related my unhappy experience at Squeaky Clean. The cashier said "Oh yeah, they're terrible." The customer behind me also said, "Yeah, I stopped going there over a year ago." There are plenty of places to get an oil change - I recommend you try one of them instead.

Stopped in for an oil change a few weeks ago during my lunch break during the week…read more You pull around to the back where someone will come out to greet you and take your car. When you go inside, the place is nice and accommodating to wait in. Snacks available for purchase if you want and a large selection of car air fresheners. Annoyance: There isn't a dedicated counter person. This is the second time that I've come here for service and have had to wait for someone to come in from wiping down or vacuuming a vehicle to see what I needed (which was to promptly pay and get out of there before my lunch was over). You kind of feel like you need to flag someone down....all the time. Otherwise, chances are that I would have given 5 stars.

Shell Gas Station - servicestations - Updated May 2026

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