1. Shell Gas Station

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Branford, CT

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Shell Gas Station

2.0 (4 reviews)

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Squeaky Clean Car Wash and Lube Center - Very clean office and great waiting area.

Squeaky Clean Car Wash and Lube Center

(41 reviews)

They try hard ,but must try harder! Opened the hood to find lots of leaves which they had…read moreoverlooked. Putting my little sports car away for the winter and needed it to be pristine as it will sit for five months in a garage. When I pointed out the overlooked spots, They tried to hard to remedy it. Should I have to inspect the car to make sure the job is done properly Returned the other day to have another car done and was less than impressed. I had to point out quite a few things they had missed. I expect better from them. I will try someplace else next time.

My issue is with staff attention and attitude. I arrived for…read morean oil change. I'm a bit particular about oil filters so I brought my own. When a staff member finally came out, I asked if I'd get a reduced price for doing so. The very young man did not know, nor did he know how to operate the computer to get my information. He went in the back to speak to the manager about the oil filter. Another staff member came out and took my information and then went to start the oil change. I had requested the full synthetic oil change listed at $79.99. That seemed a bit high but this place is convenient for me. When the oil change was completed, I was told the total came to $95.07. When I asked about bringing my own oil filter and a reduced cost, they went to get the manager. The manager informed me the oil filter they include with the oil change is "free" and therefore I would receive no discount for bringing my own. She seemed a bit bothered that she had to explain this to me. I found this response and attitude unacceptable. I own three cars and now they have lost the maintenance and car wash business for all three. After leaving I looked at the $95.07 receipt and saw a $6.40 charge for "parts." What parts do you use in an oil change besides a filter? One last note - when I stopped across the street at an unrelated business, I related my unhappy experience at Squeaky Clean. The cashier said "Oh yeah, they're terrible." The customer behind me also said, "Yeah, I stopped going there over a year ago." There are plenty of places to get an oil change - I recommend you try one of them instead.

Meineke Car Care Center

Meineke Car Care Center

(25 reviews)

We stopped in on our way to the airport because our tire pressure warning came on, and they were so…read morenice and helpful! They checked our tires and added air right away so we could get back on the road. Really appreciated their efficiency and kindness!!

I had my brakes done here a couple of years ago- great experience - which is why I decided to come…read moreback. This time. Not great at all. I originally talked to Erik, he was polite and helped get me scheduled for the next day. I dropped my car off the following day at 2:30 for new rotors and pads. An hour later I got the call following a text message report with some proposed work I wasn't interested in but gave them the go ahead for rotors and pads. I was expecting all four wheels to be addressed but when I arrived only the rears had been replaced. Slightly confused I asked the gentleman at the desk to see a printout of the work that had been completed. He told me that I wouldn't get that until I paid. That didn't seem to make sense to me- typically I want to see what's been done BEFORE paying but apparently that's not how they operate. I tried looking up the info in the text message I received but it wasn't clear. I asked the man at the desk if he could turn the computer screen so I could see what was on the invoice. His response- "the F#%k you wanna see?" Really??? "The F#%k you wanna see"??? I want to see what I'm paying for!!! Is that too much to ask??? If this is how your employees treat customers to their face, I don't even want to know how they treat the cars those customers own. No thanks, will not be going back to this location or any Meineke for that matter.

Shell Gas Station - servicestations - Updated November 2026

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