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    Shell Gas

    2.0 (1 review)

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    12 years ago

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    PS Food Mart

    PS Food Mart

    (2 reviews)

    I stopped in for gas this afternoon and realized that the pump was charging me 3 cents more per…read moregallon than advertised on their sign. As a courtesy I went inside to report this to the attendants. Stephanie responded that the price was correct and I told her she was incorrect. She began to explain that the price on the sign reflected pricing if you bought a car wash. I informed her that I had indeed purchased a car wash but was still being charged 3 cents more. I offered to show her at the pump but she told "Well I'm not going out there" and then I said I would be happy to take pictures with my phone and bring them into her and at this point she told me "You can just leave." I asked for her name and then asked the attendant working with her named Steven for the name of the manager. At this point she told me the manager was her mother Gail and that Gail wouldn't care about my problem. I went outside to the pump received my receipt which indeed reflected 3 cents above the sign price and took it back in. When I returned back to the counter Stephanie was on the phone with Gail and Steven proceeded to give me my 36 cents which I was not after in the first place. Out of a courtesy I was informing them of the issue so they could correct and avoid trouble from other customers. Steven was excellent and even whispered that he was sorry under quietly obviously trying to avoid conflict with the boss's daughter. I asked Steven when Gail would be working again and at this point Stephanie returned from the phone call and told me she would be working in the morning and that she would be there too with her Mom. I told her I welcomed the opportunity to talk to Gail with her present. She then said these words in front of me and other customers "You are the customer, I am the employee and I don't care what you think." Definitely avoid establishments that choose to employ the Stephanies of the world because they aren't smart enough to employ only the Stevens of the world.

    Have to read the fine print. Gas price on the sign is 10 cents less than the pump. Forced to get a…read morecar wash to get the lower price? And does anyone use cash anymore? Please don't false advertise, it's rude and inconvenient.

    Shell Gas - servicestations - Updated May 2026

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