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    Shell

    3.3 (4 reviews)
    Open 5:30 am - 11:30 pm
    Updated 1 week ago

    Services - Shell

    Car wash

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    2 months ago

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    1 year ago

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    Take 5 Car Wash - Film on window after going through car wash.

    Take 5 Car Wash

    (63 reviews)

    I have been a regular customer at Take 5 Car Wash and have generally had positive…read moreexperiences--until my vehicle was damaged on-site. The site manager, to his credit, has been professional and helpful. He even acknowledged and approved my damage claim on video, and assisted me in contacting corporate support. Despite this, my multiple attempts to reach the new District Manager, Gavin Norris and Liz at the corporate level have been ignored. I sent video proof of the manager confirming the claim was valid, yet I have received no response in over 24 hours. Additionally, calls to Gavin now go straight to voicemail with no return communication. I filed a formal complaint on the company's website on April 9, to which Liz from Support responded by stating that Take 5 is not responsible for the damage--contradicting the manager's on-site approval. Liz also confirmed that site-level management is responsible for investigating and reporting claims, which I had already documented on video. This incident has now dragged on for over a month. I have made every effort to resolve the matter through proper channels, but it is clear that Take 5 Car Wash is refusing to accept responsibility for damage their equipment caused, despite on-site acknowledgment and supporting evidence. I urge others to read through similar complaints. This appears to be a recurring issue, and unless addressed, could constitute a pattern of negligence.

    I have used Take 5 Car Wash on 8th Street (Colorado Springs) for a few years. I cancelled my…read moremonthly plan recently because the vacuums are never fixed. Most of them don't work at all, and the ones that are working have a very poor suction. I'm taking my business elsewhere.

    Shell - carwash - Updated May 2026

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