So awful, had to get our money back. Gross incompetency in structure of restaurant, management and staff.
Waitress serving table next to ours denied us table service. Had to queue to place our orders and were given our tea to carry back. As soon as we got to the table with the tea our buzzer rang and we had to go queue a second time to go get our food so we didn't even get to go drink it.
We ordered gammon and eggs and Mac and cheese, which came with veg. bar. Mac and cheese and eggs were up so we took the Mac back to the table and went back for veg, eggs were taken by staff to be heated. The queue for the veg and gammon was so long that they had to recook the eggs because they had gone cold. We also had our Mac and cheese recoiled because it was just sitting at our table with our cold tea untouched.
Turns out when we get to the front of the qeue, there's not even any gammon left in the whole restaurant!
Such an awful experience, to be honest I was kind of glad we ended up not eating a single bite there because the only thing that managed to get to our table was the Mac and it literally looked like it was made from a gluey kind of plastic. Gross! read more