I am very pleased with the outcome at Mirela's salon. She is very professional and she does…read morewonders. I highly recommend to everyone who truly cares about themselves. She does have strong skills and great products . I've been to other salons in the area and this is by far the BEST ! Worth every penny

1 Star I am…read moreextremely disappointed with this experience. My daughter is a minor, and before her appointment she was quoted $150 in writing for the hair service. I have the text messages confirming the price. Despite that, the stylist ultimately received $310 total -- $150 through Venmo and $160 through Apple Pay. The agreed price was $150, meaning she received $160 more than the price that was quoted. I was not present when my minor daughter received the service, and I was not informed or asked to approve any increase in the price. When I contacted the stylist afterward to address the $160 difference and requested a refund, the issue was not resolved. I have kept the text messages, payment records, and other documentation. I am extremely concerned about a minor being charged substantially more than the price she was quoted when her parent was not present. I am sharing my experience so other parents are aware and can make their own informed decision. I would not recommend this business based on how this situation was handled.

I returned to this salon for blonde highlights (bleach/foils) specifically because I had an…read moreexcellent experience with Victoria about two years ago--my results then were flawless. Unfortunately, this visit was the complete opposite. I clearly requested the same foiling pattern that had previously been used. Because I part my hair on the side, starting the foils along that part gave the best result. However, Victoria chose to use a different method and applied significantly fewer highlights than expected. It was very apparent that this was done to rush through my appointment while managing multiple other clients at the same time. The end result reflected that decision. My hair was noticeably over-processed, uneven, and poorly blended. I left with stark, white stripe-like sections down the middle and along both sides of my head--an outcome that looks unnatural and is difficult to conceal. This is not a subtle issue; it is a clear technical failure. The entire appointment felt rushed and lacking in care. The focus seemed to be on volume--fitting in as many clients as possible--rather than delivering quality work. This is a significant decline from the level of professionalism and attention to detail I experienced in the past. Victoria immediately acknowledged the problem and said she wanted to correct it, which made it clear she knew the result was unacceptable. However, that only reinforces that the issue was preventable and caused by poor execution and lack of attention during the service. I was also charged $220 for what was described as a 'partial' highlight, yet the coverage was far less than what is typically considered a 'partial' at most salons in the U.S. Charging a premium price for rushed, subpar work is extremely disappointing. To make matters worse, I am from out of town and was visiting on vacation, which made this situation even more difficult to handle. I am now left having to live with a poor color result for the remainder of my trip and will need to wait until I return home to have my regular stylist attempt to correct it. Based on this experience, I would strongly caution others against booking with Victoria if you expect careful technique, proper processing, and results that reflect the price being charged.

Extreme lack of price transparency, lack of follow through from management. I visited on a Friday…read moreand called on a Tuesday to ask for an explanation for 2 additional $25 bowl charges that were added on without my knowledge. I spoke with Larissa who relayed my concern to her manager. Larissa confirmed that the manager would be reaching out to me by the end of the day. I still have yet to hear from the manager. I went in for a balayage and a hair cut and paid over $450 this is MIND BLOWING to me and is, by far, the most I've ever paid for this type of service. I will not be returning.

If I could give 10 stars I would. When we moved here in 2010 I went to 3 of the popular high end…read moresalons that were recommended to me. 2 in PV 1 in Jax. I prefer not to say the names. Nothing horrible happened but the cut and color just wasn't right and I stayed with each place for a year because it does take some time to work with someone new and have them learn your likes and dislikes. Mantra is next to target in Jax Beach and this is the snobbiest thing to say but as many times as I saw the place I wouldn't have thought to go to a strip mall salon. But one day I was at target and was chatting with one Mantras employees and ended up making an appointment. Now I won't go anywhere else and I send everyone here that asks about my hair cut and highlights. Ginger is the best for my hair and she patiently tolerates me because I'm always looking to change it up from what she just did 5 weeks ago. So I thank her for her professionalism, advice and friendship. Goes without saying she's freaking hysterical to spend 2 hours with! It's always a fun time there. Her staff is awesome, you don't see turnover like you do at other places. It was also just named one of Jax's top 10 places to work. That says a lot! If you call and tell them what you are looking for they can match you up with the perfect stylist. I Love Taylor, Emily. Pam. Everyone there is fantastic. Give them a try. Tell them I sent you! I think if you mention you were referred you get $20 off. Don't hold me to that. My daughter sent her friend and that happened. So say Jennifer Bosco sent you and go look you best! I posted some pictures through the years I've been working with Ginger. Kinda embarrassing on my part so be nice! I just wanted to show you she does amazing work and changes things up for me. I highlight the hell out of my hair and it should be straw.

Sara Keister is amazing. I walked into the Mantra Hair Salon without an appointment, in need of a…read morebang trim and a fix to my color. Fortunately, Sara could fit me in between appointments. She is a problem solver and knew exactly what to do. I have booked my next appointment with her. Highly recommend her.

Rachel is an amazing stylist and a professional. Her hours of availability are better than any…read moreother stylist I've worked with and she's always quick to answer questions. Rachel makes an effort to get to know her clients and understand their lifestyle and personalities to make the best recommendations. As she works she also educates clients to extend the lifespan of her extension products. My hair always looks great and I look forward to my visits.

I want to share my experience so others can make an informed decision, especially those seeking…read morehair services because of hair loss due to medical conditions. Unfortunately, I had a very disappointing experience with Rachel at Bold City Hair. I sought her services during a vulnerable time while dealing with medical-related hair loss, and I left feeling taken advantage of rather than cared for. During my consultation, I was told that my extension service included routine maintenance appointments, such as mini move-ups. However, when it came time for those maintenance visits, my appointments were repeatedly canceled--often multiple times in a row. Rescheduling frequently took several days, only for the new appointment to be canceled again. In contrast, the appointments that involved larger charges, such as removing and reinstalling the extensions, were kept. That pattern left me questioning whether my prepaid maintenance appointments were being prioritized. I also had services added to my bill, including a special scalp treatment, without discussing or obtaining my approval beforehand. Additionally, I was charged for a full highlight service on my scalp even though the area would ultimately be covered by a full hair topper, which did not seem appropriate or necessary in my situation. Another concern was the salon environment. During my appointments, I noticed a strong smell of cigarette smoke on the stylist's hands, which made the experience unpleasant. My advice is to ask detailed questions during your consultation about exactly what maintenance is included, how cancellations are handled, whether additional services will ever be performed without your consent, and what their policies are regarding rescheduling. I wish I had done so. I cannot recommend this business based on my experience, and I hope sharing it helps others make an informed decision.

I went to this salon hoping to get a haircut that would let me stop relying on hair extensions…read more Instead, the stylist completely butchered my hair and cut off far more than I asked for. I left feeling embarrassed and devastated. What made the experience even worse was how the owner handled it. Instead of acknowledging what happened or trying to make it right, I was told the solution was to buy hair extensions--the exact thing I was trying to avoid by getting my hair cut in the first place. When I expressed that I wasn't happy with that "solution," I was met with hostility instead of compassion. Rather than taking accountability, the owner chose to ban me from the salon. Months later, I noticed they had a new stylist and thought maybe I'd give the salon another chance. Unfortunately, the owner's attitude hadn't changed. She was rude, dismissive, and completely unprofessional. Everyone makes mistakes, including hairstylists. What separates a good salon from a bad one is how they handle those mistakes. In my experience, there was no accountability, no genuine concern, and no effort to make things right. If this is how customers are treated after their hair is ruined, I can't recommend this salon to anyone.

I booked a haircut with Jen and arrived to find the door locked while she was busy doing her own…read moreand a coworker's hair before a cruise. From the moment I walked in, she seemed annoyed. My first visit to this salon was great, so I was excited to return--but this time my haircut was completely butchered. The place also smelled musty and the ceiling looked ready to cave in. I wouldn't recommend spending your money here, especially if you have an alternative style--they don't seem welcoming to that.

Wow, I have never so insulted by a business. If there business model includes insulting the callers…read moreto make appointments, I imagine customer service is not included. I called to make an appointment for my wife. The person answering the phone did not answer with the business name and I was lectured by the person answering the phone, for a minute, how they are not called a beauty salon and that got changed in 1945. She than asked is there a thing else She could do for me, I politely replied no thank you and have a nice day!! Thank you for the first impression.

Love this place!…read more I've only lived in the Jax/Ponte Vedra area for about 6months and finding a hair salon was my #1 priority. I don't remember how I came upon Envy Salon but I have been coming here ever since. I see Danielle who is phenomenal. The whole staff is fantastic and all help each other out with tasks such as shampooing, blow drying, or flat ironing. My second appointment was a week before my wedding and Danielle did a great job matching my red/auburn hair to the extensions I purchased. Recently, I wanted to do something drastic and cut about a foot of hair off and I've received many compliments on the shoulder length cut. Danielle does a great men's haircut too! The salon also has a bunch of great programs to get you discounts on your services as well. I highly recommend going here.

The highest endorsement I could give is that I have continually had Lauren do my hair color,…read morehighlights, low lights etc and she always does an amazing job. I've always been very picky about my hair so when I find someone that does it right I stick with them. If she has moved to a new location I have still made an appt to see her. My hair always looks and feels fantastic after my appointment and I feel like I've caught up with an old friend. I highly recommend booking an appointment with her.

Lauren is the best, all around. Don't waste your time going anywhere else. She is a true miracle…read moreworker when it comes to hair.

Extensions that fell out! Destiny insisted on me getting these "SUPER EXCLUSIVE" best of the best…read moreextensions that ended up lasting less than 3 months and then falling out 2 weeks after install. Destiny refused to stand by her work and fix them or give me a refund. She charged $1000 for hair and $410 for install. Run away!

Been coming to Destiny for 5 years. She is amazing and is so patient with me especially how thick…read moreof hair I have. She has always done the most amazing job and is so professional. I would recommend her to anyone who needs a great stylist.