See the pictures that I posted. Hair color before going to T5 and after T5 treated and colored it…read more It looked more vibrant and revived. And the color is nicer. It is worth it. Staffs are accomodating and Im satisfied with their service.

Booked a facial with Lisa. I've had numerous facials in the past but never like this one!! Lisa is…read moreso gentle, has a soft touch, and she thoroughly explains what she's doing, applying throughout the process. This is so important and reassuring to me. I cannot believe she used so many wonderful skin care products, cutomized for my skin type, which is oily. My skin literally glowed, was supple yet firm, and pores minimized. I wish she took before and after pics. She also used various techiniques like vibration, steam, and cold. Truly like no other and for the fraction of the cost. Do yourself and your skin a favor and book a facial with Lisa. Definitely going back for galvanic treatment. Cannot wait!!

Morreen is the best hairdresser I know in Grayslake area. She does my mom's hair, and my mother is…read more93 and she makes my mother look so beautiful.

I don't normally review services because i know people can have a bad or off day, but this is…read morejust... not good. The manicure and pedicure I received was terrible. She talked about her personal life the ENTIRE time. So much so that she forgot steps and repeated some on the same foot twice. The polish job was uneven, and spots were missed. I had to go to another salon for a polish change. I don't mind "salon gossip" but it was OVER bearing. I also felt like the tools she used were dirty, or used on other people before me. I took the time to look up the salon the next day and found out the nail tech isn't even licensed!!!! I'm not sure what's going on there, but save the time and money and go elsewhere.

What a gorgeous new salon! I was a customer of the owner before they moved into this space and it's…read moreso great to see them grow and make their dreams come true in this space! The main salon and salon suites are all so beautiful. It's obvious that they spent a lot of time thinking through each detail. This is a wonderful way to support a small business owner!

I always feel so welcome coming into the space and Kari makes me and my hair look/feel like a…read moremillion bucks! She has done so many different things for my hair with cuts and color. I've always left excited and happy. All the girls are friendly, the space is clean, and they always have the best refreshments ha! Not necessary but a great perk and it is the small things that count. The vibe here is relaxed and not catty like many other salons I've been to. So happy I started coming here!

I've been with Dana and Emily both and have been very happy. My hair always feels amazing after,…read moregreat products, great knowledgeable and friendly staff. The last time my hair came a little darker than I anticipated but it was the toner that gradually lightened up. The color match for my natural color was spot on.

This salon is adorable! Eclectic and funky, just my style. The atmosphere is friendly and I felt…read moreimmediately at home. Emily did a great job, she took the time to listen to my hair concerns. My hair is pin straight and fine, she did a fabulous job with the highlights and cut. I will definitely be back!

I almost didn't write a review because I do plan on going back and wanted to give it a second try…read morebefore passing judgement. All that to say my service was just ok. I went for a mani. The stylist was great. Loved our conversation and my cuticles look great. But their selection of regular polish was minimal and the bottles all looked old. The color I picked out was thick from age. I said I could pick a different color but she said it would be ok. It's not. But I don't put having poor products on the employee. Invest in new polish and I'll make you my regular salon.

Extremely disappointing customer service and scheduling experience…read more I booked an appointment with Melanie Saldivar a week in advance for Saturday at 1:00 PM, which was the time suggested by the receptionist. I rearranged my entire day, moved other appointments, and adjusted my work schedule specifically for this appointment. The salon called only one hour before my appointment to tell me that Melanie Saldivar would not be available because she was running behind with another client. This was especially frustrating because the salon had called the previous day to confirm my appointment, and I had clearly confirmed that I would be there. After I explained that I had already reorganized my schedule, they offered me a 2:00 PM appointment instead. I arrived a few minutes early and then waited for nearly 30 minutes. I had even skipped lunch to make it there on time. At that point, I decided to leave because there was no clear communication about when I would actually be seen. What disappointed me even more was that after I left, no one called, texted, or checked in to see what happened. As I am writing this review at 3:00 PM, I still have not received any apology, update, or follow-up from the salon. This entire experience showed a complete lack of respect for a customer's time. I planned my day around this appointment, only to deal with a last-minute change, a long wait, and no communication afterward. Professionalism and customer service were completely lacking. Unfortunately, I will not be returning, and I would not recommend this salon to anyone who values their time and expects appointments to be honored and customers to be treated with basic courtesy and respect.

was a little nervous by the prices of this place. it seemed a little too cheap and a little too…read moregood to be true, but everything worked out and i didn't get botched like i thought i would, haha. money is a little tight as a full time student and i wasn't in the position to be dropping $120+ for a haircut. all i needed was the dead cut off and add some layers back in. i even got some curtain bangs cut in. the hairstylist did a great job with the cut, but i don't think she understood how to do a blowout too well or how to style the curtain bangs, which is fine for me, idc. i just wanted healthy hair again and after $59 (including tip!!) i got that, even with coming in with hair nearly to my butt. i'll definitely come back here!!

Very nice cut and blow dry! Excellent job by stylist in and out quality haircut and blow dryread more

This is the place for all those curly girls who can't find someone to cut their hair - and at a…read morereasonable price. Natasha has cut my hair twice and this last time, she also colored it. I'm obsessed. Best kept secret in the northern burbs!

Got a treatment done and it wasn't the same as advertised online. My hair looks worse than before…read moreand there wasn't much help after the fact when asking them to clarify what was done. Need to be more transparent about their pricing and their treatments especially since it can be expensive. Not the stylist's fault, more so ownership. Been here other times and had great experiences so not sure how to feel.

I cannot express this loud or strong enough - Sarah listens and asks questions and GETS IT. I am…read moreable to express my wants/needs and Sarah does it. She expresses tips or tricks and shares best products for me to consider to keep my hair happy and healthy. I would travel across states to have Sarah cut/color my hair - I will not let anyone else touch my hair, only Sarah; that is how amazing she is

From the owner: I specialize in Extensions for length volume or color without commitment. Using HairTalk…read moreextensions. Keratin smoothing treatments powered by Keratin Complex. Blonding techniques, foilyage, bayalage, all over blondes and highlights/ baby lights. Those are my specialties but I also provide other services as well, and welcome all! I do suggests texting me instead of phone calls to ensure I’m not taking away from a guests service in my chair. :)

I haven't colored my hair in over 10 years, so I was a bit nervous about getting my hair dyed…read moreagain. I always go for a natural look and wanted something that wouldn't be obvious when it grows out because I wasn't sure if I would keep up with dying my roots. My hair colorist suggested a few shades of auburn, as I requested a subtle red/brown color. We agreed on a medium chocolate color, and it turned out absolutely gorgeous. The color is very natural and just a subtle change in overall hue. It's exactly the little bit of color I wanted. I also added a Seal treatment to lock in the color. The shampoo and Seal treatment smelled amazing. I loved relaxing in the chair when my hair got washed. I should have asked which shampoo was used on my hair because I really loved the scent and the fact that their products do not contain harsh chemicals. I especially like how they advertise which chemicals/ingredients are not in the hair dye (see my photo of the color bar.) I have been hesitant to color my hair for years because I'm trying to grow it out and apply as little heat and chemicals as possible. My hair tends to be very dry, especially at the ends, so I don't want it to become drier, however, Madison Reed products seem to be high quality. My hair does not feel any more dry than it did prior to being colored. If anything their dye helps make hair silky and smooth. I'm contemplating returning for the unlimited roots membership, which seems like a great deal. I would definitely recommend Madison Reed to anyone who is looking to color their hair. The salon is very clean and aesthetically pleasing. The girl at the front desk and woman who colored my hair were both very welcoming and friendly. It's nice they have a couple other locations in the chicagoland area, as well. All in all, I was nervous before my experience, but ended up being very happy with the result. I noticed there are a few words of encouragement on the walls of the salon, including confident boosters, and that's exactly what I got: this little bit of color did in fact boost my confidence! It's just enough to look natural, but also give me a bit of an overall different hue. Thank you Madison Reed and staff for my wonderful experience!

I was recommended to go to Madison Reed for hair color, since they do not use ammonia in their hair…read morecolor. The first experience was nice. The salon is clean, and does not smell of product. My first colorist was very nice. I liked the color. My only complaint was I had roots showing within a couple of days. I had joined the pro level subscription, which meant I could get my roots done as often as I wanted. This is where it went downhill. When I went to try to get my roots done, I was told there was nothing wrong with them, and it must be the lighting. For a company who says you can come in as many times as you'd like for root touch ups at the pro level, they certainly do not want you to. The tech did my roots. The next day, I dried my hair, and my roots were showing!! I used the powder they sold me, and waited two weeks. I went back for another root touch up. The same thing happened. I washed my hair, with appropriate products, and my roots appeared. Whatever they had been using since my first trip was not permanent. I now had well over a half an inch of roots. We come to today. The tech asked if I used demi-permanent or permanent dye. I said "Permanent dye." I was getting an all over dye color, hoping this would color all of my roots. I was shampooed. I dried my hair, and left. Imagine my shock and dismay when I looked in the mirror and saw my roots!! What products are they using over there? No, it's not the lighting. No, it's not an "ashy" color. I went home and my son noticed right away. My husband noticed when he came home. I am very disappointed. I have cancelled my membership.

I wish I could give this place - my boyfriend asked for a shaggy, lose, hair cut (mostly a trim…read morebecause he already had that style going anyways) and he left with a flat little boy looking hair cut, like no texture no anything, nothing like the multiple pictures he showed, he's now having to go make a last minute appointment to have it somewhat fixed before our family funeral on Friday, overall if you are a man DO NOT get your haircut here, if your a little boy, maybe

I went in for a cut. When I walked in I was greeted and was told I would have a little bit of a…read morewait. While I was waiting I overheard one of the stylists, who I found out was the owner, complaining about people who walk in as opposed to making an appointment. (The door clearly says "walk ins welcome".) (The owner) Sue, cut my hair. While doing so she made several offensive and racist comments, including insulting my child's name, talking about how she left a job because she couldn't work for "a black" and also talked about politics and the military. It was not a pleasant experience and the cut was mediocre at best. It was uneven, and I left with a ton of hair on and in my shirt.