My wife got home today crying because she spent 240 dollars and the stylist would not do anything…read moreshe asked her to do. My wife is soft spoken and the stylist decided to do what she wanted rather than what my wife wanted. Well, she will never ever return to this place, I thought it was whatever the customer wants.

i went to my hair appt with in Gilbertsville at Lords and Ladies with Autumn today who i have been…read moregoing to for some time, but i am very disappointed. she charged me for a full cut but didnt give me the normal long layers . i feel like she barely cut my hair and on top of that i left there feeling bad about how my hair style looked. Typically i leave and feel good like i can go out shopping or whatever but tonight thank gosh i was coming home, since she had my bangs all crazy . she knows i like my bangs over my forehead . i feel like she didnt care about her work and just wanted to get done. not cool lords and ladies/Autumn- Do Better

The best salon for Cut and color. I have been coming here for at least 30 years and the compliments…read morestill keep coming. Shelby does a fabulous job on my eyebrows. Don't bother going to anyone else.

Joe has been cutting and coloring my hair for years. I receive constant compliments and am always…read moresending new customers his way. In addition to the amazing job on my hair, the salon atmosphere is fun and upbeat. It's a great escape!

An appointment here means nothing. I waited almost 2 hours…read moreafter my appointment to get my cut. They only had one barber scheduled on the weekend, that seems like terrible planning on the management's side There is a ridiculous amount of flies buzzing around in here. I must have seen 10 people come in and leave during my long wait here. My stylist Katie did a good job on my hair and was very friendly. She just needed someone in there other than herself.

My girl Mari, never ceases to amaze me! I got roots, highlights, cut & a blow dry. After not being…read morethere for well over 6 weeks, due to my husband's surgery. She really took good care of me, as always. She is more than a hairstylist, she is a friend. Mari listens to you, advises you & gives you what you want & need. The salon is clean & the staff are very friendly as well. You will not be disappointed!!!

Scheduled appointments for both of my daughters. The customer service over the phone was prompt,…read moreefficient and courteous. Efforts are enforced to reduce the likelihood of contracting Covid such as: questioning about exposure, temperature checks, reduced capacity, masks required, sanitation between customers and hand sanitizer provided. The ladies who cared for my daughters were reported to me as kind and friendly. (My daughters are older and with reduced capacity, I did not enter the salon.) From what I observed from the entrance, the salon itself was clean and well kept. The prices were very reasonable, especially for the jobs well done! Both my daughters love their new styles and have received multiple compliments. They both received a shampoo, cut and basic style treatment which gave them a fresh and carefree look. The reason I have not provided a 5 Star review is due to my lack of information and first hand experience. Once I have the pleasure and opportunity to visit 1st hand, I shall be happy to update my review, as I will be better equipped to do so. In the meantime, I provided 4 Stars based on prompt, courteous, professional attitudes; as well as salon cleanliness; and reasonable pricing for jobs well done! I would definitely recommend and am planning to schedule an appointment for myself in the future.

Extremely unprofessional ! Big girl is talking on her phone and eating on salesfloor. Besides that…read moreshe has friends visit her while she sits on her ass doiing nothing. I can see why theres no customers in the store. Associates do more chatting with each other than any actual work. Ridicoulous ! Im sure people can find a better , more professional place to go.

Veronica gave exceptional service. She made sure to accommodate my schedule being from out of town…read more I was able to show her what I wanted & not only was she able to do what was requested, she educated my sister and I on products, hair coloring process and ways to keep healthy hair. It was a real experience! Thank you again!

From the owner: I have been in business for 30 yrs.I specialize in texture hair but able to all textures of…read morehair.Services I provide are smoothing treatments such as Keratin Complex,Brazilian Blowouts,Silk Press,curly hair care and cuts,wash and blow dry.

Don't bother with making an appointment time. The first time I waited 20 minutes past my time and…read moretoday I went in and said I had an appointment(which was at my time) and was told it'll be a while as she took someone else. Well no it didn't because I left and won't be back. I try and be a good customer but I'm not going to keep coming back to a place that doesn't care.

The worst haircut I have ever gotten…read more The ONE time I didn't take a picture in with me and described my haircut--a fade, 3 to 2, with the front KEPT LONG, just above my eyebrows--the "stylist" took five minutes, made a sloppy buzz with sloppy lines that barely faded, and just snipped off the front of my quaff with no caution, no measuring, and no asking how short I wanted it. I know Supercuts isn't a barber shop but...I expected SOME decent service. I have a lot of anxiety about my looks and now I feel like I have to hide my hair under a hat for the next 2-3 months until it grows into something I can wear out proudly. Never go to this place if you want anything more complex than a buzz. That's all they can do competently.