Kept me well informed as to what they were doing to fix my non-starting issue, which was happening…read moreonly when temp dropped below 20°F. It turned out to be a lengthy investigation but they figured it out. I felt very secure in their diagnosis and the remedy. I'll take my car no where else.

We received a quick turn around on a repair that saved us from having to rent a car to get home and…read morethen drive 11 hrs back to pick out car back up. I can not say enough good about this shop.

This was my first time being on a road trip and having to have some major work done to be able to…read morekeep going to my destination. Lutey's was more than willing to help and did it as fast as they could. I would recommend anyone to go to Lutey's! Thank you for getting the car in quickly and

I've been taking my vehicle here for nearly a decade for oil changes, this is the first time I've…read morehad them do any more than that. This time it was a muffler and when they gave me the quote it was for $250 but they charged me $360 because they had to "get a different muffler than the one they quoted me for", they did not bother to contact me to see if I wanted to go ahead with that price change or not. In my opinion a full hundred dollars is worth calling the customer over. The mechanic had a very poor attitude when explaining this up-charge. If a person does not get charged the quoted amount, then it should be discussed before the work is done. This is poor service. My parents had a previous experience with them where they went ahead and replaced a tail-light without calling them about it, charged them three times what it would have cost to just do it themselves (something they are very capable of and would have done it instead of paying the labor charges). So if all you are looking for is an oil change for cheap, then go ahead but if your vehicle needs more than an oil change only, then expect to get ripped off. Expect to have work done that was not previously agreed upon.

Wow. Let me first start by saying I am a college aged girl with zero knowledge of cars. Literally…read moreevery place I've EVER been to I've felt as though the shop didn't value me as a customer EXCEPT THIS PLACE. Service was INCREDIBLE. I was nervous taking my 1978 truck anywhere, especially since it was running pretty bad. I had no clue what was wrong and after I ran it bone dry on gas (yes, i know) it wouldn't start. Shout out to marquette detailing as they towed it to south side's shop. I got a call the SAME DAY saying they looked at it and it just needed A LOT of tune ups. IT WAS READY LATER THAT DAY. Literally where else?!?! I know stuff like this depends on the issue, part availability etc but holy cow was I excited. I attached a picture of my invoice for anyone who is curious! The total was $656.88 Although obviously expensive and hurt my wallet, as soon as I started my truck, shifted into drive, and stepped on the gas, I knew they fixed the issues. My truck struggled going up hills (hard to drive in MQT) but now it runs SO SMOOTH. They also have an after hours pick up spot for your keys and it was very convenient, as I worked late that day. From the moment I stepped on the gas I knew they fixed it. A special thank you to Jerry Spruitenburg (service advisor) for making me feel like a valued customer and treating me so kindly, as well as the best tech around, M Codd (sorry I don't know your first name), for using your mechanical magic on my old Ford! It literally feels like a brand new truck!!! South side was truly the best place I've ever been. THANK YOU

We were camping in the UP, 8hr from home and our alternator went out. Our battery died and Jerry…read morewas THE ONLY one to hold an emergency spot for us in a 20mile radius of Marquette that same day (everywhere else wouldn't help us for over a week). He ordered the part and the mechanic Marshall got us in and out in no time and did thorough testing. Thanks to them we made it home and it was a great price!

Don;t ever take your car Whistlers to have any work done on it.....what a f***king joke..This place…read moreis full of uneducated ignorant people.....all they do is lie to your face...i brought my car there to have a hitch put on....i was told to have it there by 10am and it would be done by 1 pm...i called at 1pm it wasn't ready got the excuse the installers car ended up in the ditch so was late to work ....315pm i called again...got another excuse....430 i call and said i want to talk to the manager he wouldn't come to the phone talk to so i told the woman i'm coming to get my car. When i got there she went to get the manager....got tired of waiting so i went back in the garage told the people working on my car to stop and take it off the lift....where is the manager.... he was hiding in an office..wasn;t going to come out and talk to...then came out yelling at me... for being in the garage....would not even listen to me....so a 3 hour job just turned out to be an all day job that didn't get done. I had to call the police to get my car back... What a f**king place this. I will tell everyone i know what assholes they are there. Please share this with everyone you know. And this is what there ad said on line::: Certified foreign and domestic repair. Whistlers provides fast and complete auto repair at a great price. Family owned operated. Full line of Replacement and aftermarket auto parts. 24 Hour Towing and Road Service. We care about our customers here at Whistlers

These guys will screw you over if you need your car towed. They'll just take your car and charge…read moreyou twice. They'll just say it's the "city charge."

People in town told us that this was THE place to get our Subaru's oil leak looked at. We'd bought…read morethe car with already 130,000 miles on it, and already losing oil, but it was getting worse. We were a little discouraged when no one answered the phone when we called, but got smart and drove not up to the small entrance in the mini-mall off Front Street, but up behind it via Hampton and the parking lots behind the Women's Center. There we found a busy shop and staff happy to make an appointment to look at the car. We later learned that sometimes the phone does get answered, but not to worry when it does not. We made the right choice. The estimate was more than reasonable for the amount of work involved and the work was done promptly and well. No one tried to bamboozle us or mislead us into getting work that was not necessary. This isn't a fancy place, but it's an honest one, run by hard-working people who know what they're doing. Highly recommended.

From the owner: Specializing in: - Auto Repair & Service…read more- Brake Repair - Auto Transmission - Television Stations & Broadcast Companies

Without any hesitation, Scott is THE BEST. His attention to detail and pride in his workmanship is…read moreamazing. He literally worked on my daughter's car as though it was for his own daughter. And the prices he charges are very fair. I only wish all auto repair shops were like The Brake Doctor!!

Had a great experience at The Brake Doctor. He was able to get me an appointment before any one…read moreelse in town and was very reasonable. Thank you Brake Doctor

While on a trip we had a gauge registering no oil pressure. We called the Quality Car Care Center…read moreand explained that we were traveling through and they got us in right away. We were desperate and fully expecting to be gouged because we were from out of town, plus the expedited service. The repair (an oil sender unit and screen) was completed in under two hours. Helpful, friendly and professional staff. We were charged a fair and customary rate for the repair and were gratefully on our way in no time. Our experience with them couldn't have went smoother. Aaron Manton, MI

Had a complete brake job done exactly 2 years ago. Vehicle starting having same issues last month…read more Brought it back and blamed the caliper which apparently was seized two years ago and refused their warranty. Wanted $1400 for new pads and rotors and still not replacing the caliper that had causing the problem. They purposely continue to fix the current issue, but could care a less about fixing the cause. A local shop fixed the pads, rotors AND calipers for less than quality car wanted to just replace the pads and rotors. This place is dishonest and overpriced. Call around and find an honest reasonably priced local garage...you'll be much happier!!

Great Experience. I was stressed out about my car and everywhere in town was booked out at least a…read moreweek. They took me the next day. Fixed the problem. Quoted $300-1500(granted this was before looking at the problem so just a guess) all over town and Pepp motors was transparent and my total was $150. I drove away and something felt off. I called back and they immediately said to bring it back and they would take another look. They found the issue and fixed it, then took it for a drive before letting me drive away. Pat and Dustin were super nice and very helpful. Thank you Pepp Motors.

HAVE THE USED VEHICLES INSPECTED BY A THIRD PARTY. Found a broken sway bar link in the rear and…read morethey refused to fix it or lower the price. If I hadn't had the vehicle inspected they would have sold it to me like this. Scummy and disappointing from a local business.