If you are calling in an order from another location and not able to see the arrangement yourself, I don't recommend. I ordered for a co-worker in a different state, which is always a bit un-nerving because you have no idea what you are going to get or if they even do the order. I asked to at least have a picture of the arrangement texted to me - which would have taken all but one minute of their time. She said she would do that and I gave her my phone number. I also needed a copy of the receipt for my expense report. I received the expense receipt within five minutes of ordering - showing the $74 charge. I hadn't received any text or picture for five days, so I called on the day of the funeral and asked if they had a picture to send me. The response was "we were too busy". I then asked, could you at least tell me what was in the arrangement. I had asked specifically for something yellow to be included. She said, "I don't remember." No sorry - no explanation - just took my money immediately and then nothing. Definitely lacking compassion for the person on the other end of the phone. I have no idea if flowers were even sent. I have never had this experience with a flower shop before. This shop didn't care about anything - just taking the money. Look elsewhere to order if you are out of town. read more
