Honestly, in my 24 years in Real Estate, I have never had this experience with a vendor and I don't like leaving bad reviews but I have been trying to get a hold of this woman Kendra Bell who is the owner. We paid her $2300. Once I paid her it went silent. And she had cashed the check. She finally replied after 5 days and said it would be installed on May 29, 2023, but the guy never showed. Then she said the product had just arrived 3 days after the 29th? I thought the installation was set for the 29th, how could that be if the product was not even in? No answer. Then again after numerous texts to her over a few days she finally responded and said oh the sink just came in and he can install it on Thursday. Mind you we are almost two weeks after the 29th. Then again never showed up, text her again and she sends a text from her fabricator stating he was on a big job and it would not be until the next week say Monday, Tuesday, or Wed. I told Kendra Bell I needed to know asap on what day as we were preparing to list the townhome, nothing and nothing still as of today June 13, 2023. We figured out who she ordered from and who the fabricator was, and turns out it was delivered by mistake to the fabricator and was never paid for so the fabricator would not cut it and the distributor said they would come and pick it up and hold it for us. We had to get another quote from another company! Both distributor and Fabricator were also trying to get a hold of Kendra Bell and silence! I would post all the text but it is 30 pages long! Do not use this company! read more