Love love love this lady , excellent with the dogs and a superb groomer , thanks for taking care of…read moresasha and Charlie x

Very good groomer, caring and kind great cut on my dog, I have re booked definitely recommendread more

To be honest, I have never visited an animal shelter that would get less than five stars. To take…read moreon the responsibility of providing shelter and rescuing animals with very limited resources, that takes a big heart... although if you see how cute some of these animals are, who could resist?! Originally I had suggested to Mr. Snarky that we go play with some puppies to help relieve the stress caused by work. I remembered that there are some universities in the U.S. that are bring cute animals in right before exam time to help students relieve stress. So I thought it could work in this instance. Parking isn't a problem, but if you find all the parking on the road taken, we parked at Sainsbury's on our first visit (since we were going to pick up a couple of things after) and walked over. You could hear the dogs barking and there were a couple out in the play area. When we walked in, there were loads of pictures of animals that had been adopted. The lady behind the counter told us not to stick our fingers in the cages... so unfortunately no petting or cuddling with the animals. They have more dogs than cats (well at the time we went) and they seemed to be larger dogs. I only noticed this because we live in an apartment so we don't have a lot of room for a large dog, nor a yard of our own. However, there was one cutie who must have caught onto the 'no fingers in the cages' rule as she pushed herself up against the door to her pen so you didn't have to stick your fingers in the cage. Clever girl! And her eyes... oh those eyes. We went inside to look at the cats. At the time we thought they only had six cats as those were the only ones on display. There was a black kitten that was so loving and couldn't seem to get enough of Mr. Snarky. We had seen an ad for Suzie, a 3-year-old cat who had been at the shelter for about 13 months and couldn't seem to get adopted because she is a bit of a grouch. Mr. Snarky has a soft spot for these kinds of animals and was considering adopting her. We left and while we did not get the cuddle/play time I had been hoping for, we did succeed in starting a discussion about adopting a pet. On the next visit, one of the staff spent some time with us showing us the cats and talking about the characteristics of each one. Our original idea was to adopt Suzie, but also get a younger cat for some playfulness, but also knew that the staff would let us know what would be realistic. The staff member did tell us that Suzie wouldn't be good with another cat and the black cat that we were looking at had just been adopted. That's when the staff member told us about two pairs of siblings that were ready for adoption if we really wanted two cats. They were just being held in different areas because they didn't have enough room in that particular room. So we took a look at the first pair... two months old! The sisters (one black and one white) were curled up together in the midst of other cats pawing and meowing at us. There is a male cat (not sure if he has been adopted yet) but he is a brilliant, loving ball of fur and we nearly adopted him... you should go visit him. However, I may have fallen in love with the little white mustache on the black kitten of the pair. We then went upstairs to visit a brother and sister duo that were absolutely full of energy and if you have a fly problem, they will take care of it! The staff member did explain details about both sets of kittens so we could understand what we were getting into and make the best decision. Ultimately we went with the two-month old kittens. They chipped the kittens, fed them a bit of chicken, and filled out the paperwork for us. We also picked out some collars and tags which they engrave with your address and phone number... although these two are far too small to be wearing anything like that. The staff were so helpful and answered our questions and told us that the kittens have had their first set of vaccines and gave us a voucher to get them speyed at six months at their vet. They put all of their paperwork and records in a folder for safe keeping and also put a piece of the bedding that the kittens were sleeping on in the kennel to help with the transport. They also said they would give us a call in a week or two to see how things are going and told us to ring them or stop in if we have any questions or concerns. The kittens are now exploring their new home... don't worry, I will post some pictures :) You should definitely go and visit and they are in need of donations (bedding, food, money, etc.) and also volunteers to walk dogs.