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    Shadowood Apartments

    5.0 (1 review)
    Open 1:00 pm - 5:00 PM

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    Property management

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    7 years ago

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    Brittain J Associates

    Brittain J Associates

    (5 reviews)

    I lived at the Cedar Trace apartments in Jacksonville for 7 years. I loved the location and the…read moreapartment itself, but J. Brittain management is literally the worst property management company ever. For several years, I lived next to pot smokers who smoked 24/7 and made my apartment reak day and night. I told J. Brittain about it and they literally did NOTHING. I got police reports that documented the smell and multiple neighbors smelled it and made similar complaints, and the pot smokers lived there for two and a half years. I attempted multiple times to end my lease with them, but the mysterious, anonymous owner refused to break my lease. Upom actually vacating the premises, I got a measly $25.00 back out of my deposit. I've always had my deposit returned 100% of the time. I was blamed for damaged linoleum floor and it was clear the damage had been there before. I was also charged for blinds that fell due to old age and dry rot. After disputing the charges and waiting TWO MONTHS for the response from the owner they finally refunded the blinds charges and not the linoleum floor charge. I literally had to threaten small claims court to even get a response out of them, after multiple emails and phone calls to the office asking for an update. If you have to unfortunately rent from them, be sure to document everything. They will try and rip you off of your security deposit because they can and truly do not care about their tenants. It's unfortunate they have a monopoly over rental property in Jacksonville because the majority of renters have to rent from them as there are no other options. But if you have options, STAY AWAY FROM J. BRITTAIN AND ASSOCIATES. THEY ARE THE WORST EVER!

    very unethical and neglecting responsibilities. I'm a neighbor to one of their properties. A large…read morelimb from that property fell on my shed and in my yard. I am a senior citizen with a fracture shoulder and incapable of removing this limb. Further more, it exceeds the length to be picked up by the city without cutting. I kindly informed and asked brittian assoc to please remove the limb and debris from my yard and that I would not file a claim for damages to my shed. instead of doing the right thing they refused. some "Karen" from the company started talking perils and blaming God and that they were not responsible. First, God did not do this. Meteorology is the science that deals with the structure and dynamics of the atmosphere, especially as it relates to weather. Physics is the science that studies matter and energy. Example: Strong winds (meteorology) will snap (physics) limbs off trees. Science! Stop blaming God! Why can't you people just do the right thing?

    Indian Hills Apartments

    Indian Hills Apartments

    (2 reviews)

    The fact that I have to leave one star as opposed to none at all speaks volumes. I came to Indian…read moreHills as a last resort. I stayed the duration of my lease and left during COVID pandemic. I didn't do a walk through with the leasing office but I did however take pictures of the apartment when I moved out. I was not given any portion of my security deposit back due to made up charges. The office staff including Adriane and Jessica are what I like to call "nice nasty". They come off as very sweet at first, that's what reels you in. Repairs were not done properly, the carpet was never professionally cleaned, the walls were not clean when I moved in. I left the unit in better condition than I got it. My cousin who worked in property management said as she was helping me move out that I had done an amazing job making sure the apartment was in good condition. I did forget a bag of food in the refrigerator and didn't retrieve because I moved out of state. They also broke federal law regarding my Emotional Support Animal which I have documentation of.

    I have lived here for going on two years now. The apartments look SO NICE. On the outside. The…read moreinside, however, is extremely outdated. The carpet is coming up, the tile in the kitchen is coming up. The railing is coming off the walls. The doors are very hard to shut and open. And GOD FORBID you try and get anything fixed. It took TWO DAYS just to get someone to come fix a door knob. Oh, did I mention the dishwasher leaks every time I use it? And lets not forget about the roach infestation. Eek. It's not worth the money. rent is $650 for a two bedroom that is falling apart. Also, a new company recently took over. THEY ARE RUDE AS HELL AND DON'T KNOW WTF THEY ARE DOING. I got a notice on my door last month saying I owe over $800 for some phantom late fee. Even though I had already paid rent that month. Just take my advice. LOOK ELSEWHERE.

    Coleman Place Apartments

    Coleman Place Apartments

    (1 review)

    PLEASE READ: I lived here for a year in a half. From January…read more2020 until June 2021. When I first moved in, a lot of work needed to be done. My leasing office person, landlord, or whomever promised that things would get done soon. They NEVER did. The apartment was a mess, but I knew I was not there permanently so I toughed it out. The neighbors were extremely loud, the people below me got evicted because of the regular screaming fights they would have. THAT was all bearable until this next part happened. In the middle of my stay, the apartment complex was bought by SUNBELT PROPERTIES. They LOST my contract. Still never followed through on fixing my stuff. I finally left and had to email them about my security deposit for months. They stopped responding because they figured I would just forget. Glenn if you're reading this, I hope they fired you. I was told my security deposit would come in a month. I got it 4 months later. $50 had been deducted for "cleaning" fees. I left the apartment cleaner than I acquired it, never had a late payment, was always quiet, and they still had the audacity after all the crap they put me through. When I went to cash the check it said it was ineligible. TO SUNBELT PROPERTY OWNERS: You are scum of the earth that takes advantage of your tenants. I'll be leaving this review everywhere I can find.

    From the owner: We have 1 and 2 bedroom Apartments Available . The two bedroom apartments come with washer and…read moredryer connection. Onsite Laundry Room and Security Lights

    Shadowood Apartments - apartments - Updated May 2026

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