I am not a tenant here, but based on the manager, Aron, I would recommend renting from her in a…read moreheartbeat! My bf and I are moving here from the Pacific NW, and although she didn't have any units available, she not only showed me a unit that was is in the process of being turned around and put us on the wait list, but she also took over an hour to talk to me and try to help orient me to this new and totally foreign place!! This is something no other manager or realtor has done. While most have been professional (but without personality), some have seemed plain bothered that they had to take time to talk to me for 2 minutes. NOT ARON!! Nope, she is as sincere and personable as I could hope for in an apartment manager. It was clear in my time with her that she makes herself as available as possible to her tenants. Even if I were her tenant, I would have thought she went above and beyond for me...making calls to try and find something for me, educating me about where to live and where to avoid, what to look for, and informing me about all kinds of things that would help us transition. Not sure where we'll end up still, but all of this was a tremendous help!! Anyone who has rented before knows the importance of having a good property manager. AND...the units themselves are also very nice! Spacious and roomy and very affordable. They are well maintained, as is the property. There is a very nice pool, and from what I gather, an overall sense of community to the complex, with Aron planning barbecues and other events that give tenants the chance to meet each other. After calling and looking around, it's not the least bit surprising that Shadowood didn't have any openings. If you are reading this because they do and you are considering it, I can only say that I would feel 100% about renting from them.

From the owner: 1 Bed 1 Bath $640+, 2 Bed 1 Bath $700+, 2 Bed 1.5 Bath Townhome $750+, 3 Bed 3 Bath Townhome $950+read more

I'm I love them we need one it is so beautiful nine minutes wow Wawa Wawa Wawa wow…read moreWe don't

I lived at the Cedar Trace apartments in Jacksonville for 7 years. I loved the location and the…read moreapartment itself, but J. Brittain management is literally the worst property management company ever. For several years, I lived next to pot smokers who smoked 24/7 and made my apartment reak day and night. I told J. Brittain about it and they literally did NOTHING. I got police reports that documented the smell and multiple neighbors smelled it and made similar complaints, and the pot smokers lived there for two and a half years. I attempted multiple times to end my lease with them, but the mysterious, anonymous owner refused to break my lease. Upom actually vacating the premises, I got a measly $25.00 back out of my deposit. I've always had my deposit returned 100% of the time. I was blamed for damaged linoleum floor and it was clear the damage had been there before. I was also charged for blinds that fell due to old age and dry rot. After disputing the charges and waiting TWO MONTHS for the response from the owner they finally refunded the blinds charges and not the linoleum floor charge. I literally had to threaten small claims court to even get a response out of them, after multiple emails and phone calls to the office asking for an update. If you have to unfortunately rent from them, be sure to document everything. They will try and rip you off of your security deposit because they can and truly do not care about their tenants. It's unfortunate they have a monopoly over rental property in Jacksonville because the majority of renters have to rent from them as there are no other options. But if you have options, STAY AWAY FROM J. BRITTAIN AND ASSOCIATES. THEY ARE THE WORST EVER!

very unethical and neglecting responsibilities. I'm a neighbor to one of their properties. A large…read morelimb from that property fell on my shed and in my yard. I am a senior citizen with a fracture shoulder and incapable of removing this limb. Further more, it exceeds the length to be picked up by the city without cutting. I kindly informed and asked brittian assoc to please remove the limb and debris from my yard and that I would not file a claim for damages to my shed. instead of doing the right thing they refused. some "Karen" from the company started talking perils and blaming God and that they were not responsible. First, God did not do this. Meteorology is the science that deals with the structure and dynamics of the atmosphere, especially as it relates to weather. Physics is the science that studies matter and energy. Example: Strong winds (meteorology) will snap (physics) limbs off trees. Science! Stop blaming God! Why can't you people just do the right thing?

Been here 5 months now they want $18.75 to pay your rent on your bank card.....of course I'm moving…read morewhen lease is up

The fact that I have to leave one star as opposed to none at all speaks volumes. I came to Indian…read moreHills as a last resort. I stayed the duration of my lease and left during COVID pandemic. I didn't do a walk through with the leasing office but I did however take pictures of the apartment when I moved out. I was not given any portion of my security deposit back due to made up charges. The office staff including Adriane and Jessica are what I like to call "nice nasty". They come off as very sweet at first, that's what reels you in. Repairs were not done properly, the carpet was never professionally cleaned, the walls were not clean when I moved in. I left the unit in better condition than I got it. My cousin who worked in property management said as she was helping me move out that I had done an amazing job making sure the apartment was in good condition. I did forget a bag of food in the refrigerator and didn't retrieve because I moved out of state. They also broke federal law regarding my Emotional Support Animal which I have documentation of.

I have lived here for going on two years now. The apartments look SO NICE. On the outside. The…read moreinside, however, is extremely outdated. The carpet is coming up, the tile in the kitchen is coming up. The railing is coming off the walls. The doors are very hard to shut and open. And GOD FORBID you try and get anything fixed. It took TWO DAYS just to get someone to come fix a door knob. Oh, did I mention the dishwasher leaks every time I use it? And lets not forget about the roach infestation. Eek. It's not worth the money. rent is $650 for a two bedroom that is falling apart. Also, a new company recently took over. THEY ARE RUDE AS HELL AND DON'T KNOW WTF THEY ARE DOING. I got a notice on my door last month saying I owe over $800 for some phantom late fee. Even though I had already paid rent that month. Just take my advice. LOOK ELSEWHERE.

I tried to give this place a chance to correct the things that should have been done before my…read morefamily and I moved in, this is a mess of apartment complex, I should have stayed in Talladega, because I am so uncomfortable here, the previous tenant, was here for 20 years and I moved in after them, the apartment was not finished and I have to deal with roaches, I've reached out so many times because there is so much to address the were in my apartment every day for the first 2 weeks of me moving in, please don't come here, the pest control guy lied today about coming to my apartment.. saying that he put on paper work he entered my home at 8:45 a.m this morning 4/24/26 and that was a lie me and two of my children had been here, yeah I was happy about moving and now I regret it, but all I can do is start looking for another place... Don't come here to live!!!

Mold testing confirmed apartment (and most likely surrounding apartments) have toxic BLACK MOLD…read moreStachybotrys, Cladosporium, and Aspergillus Penicillium.