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    Shack Shine Okanagan

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

    Services - Shack Shine Okanagan

    Gutter cleaning

    Window pressure washing

    Window cleaning

    Shack Shine Okanagan Photos

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    5 years ago

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    Ukrainian Cleaning Team

    Ukrainian Cleaning Team

    (2 reviews)

    I have been using Nadiya for biweekly cleaning since she started her business 4 years ago…read more I absolutely do NOT recommend this cleaning service. Doesn't work the hours she's paid for and it shows in her workmanship. Ripping customers off. At the start she provided excellent cleaning and slowly went downhill. I hired her for 4 hour cleanings. The first few times she worked the 4 hours. Then she started only working 3.5 hours then 3 hours. I continued to pay her for 4 hours for the last 4 years regardless. The last clean was absolutely atrocious. She worked 2.5 hours and left. During her time she mentioned she didn't feel like working that particular day. After she left I noticed that the kitchen faucets were not cleaned at all. Went to make coffee and noticed the stainless steel on my coffee makers were all smudged as if they were wiped down with dirty rags. They looked worse than before she came. After that I thought I would check all my kitchen appliances. Sure enough she didn't even dust and/or clean them. This was absolutely not acceptable so I sent her message setting out all the deficiencies. She absolutely lost it. Yeah, crazy lost it then ghosted me. I am absolutely shocked at her behaviour. With respect to the hours she said she charges $40 an hour since the start of this year. Not once did she tell me her rates went up. Instead, of working the 4 then 3 down to 2.5 hours she just reduced the hours to ensure she was getting $40.00 per hour. She should have notified me of the rate increase and not just reduce the hours and do an absolutely atrocious job. I have been paying her $40.00 per hour since she started working for me 4 years ago since she only actually worked 3 hours each time. She takes on more work than she can handle. Does 3 to 4 houses a day and always complaining she's tired. Just wants to collect money money money without doing the services she was hired for.

    I do NOT recommend this cleaning company. They started out good but over time went down hill. I…read morewill never have them back, the girl that Nadia (the owner ) sent out this last time did not seem to know how to clean. She not only did not complete the job but the little cleaning that she did was terrible. She dusted and vacuumed around things. She said she washed the floor but did not remove carpets and wash underneath. She did not even make the beds. She was going to leave and I pointed to her all the the things that I had requested that were not done (there were quite a few things not completed) I had clothes that I wanted folded so she folded some but they were inside out not folded correctly. It didn't look like anyone had cleaned. Also my son noticed his guitar was scratched and was not scratched before she came. Nadia basically made an excuse saying this was not her girl that she has on her team but someone she had hired from another company to cover for her because her other girls were busy. Nadia apologized and said pay what you think. I really felt I should have not even payed anything but I ended up payed $100. I will never use this service again.

    Shack Shine Okanagan - gutterservices - Updated May 2026

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