This morning at 8:18 am I received this text from Andres (The owner's son). I am copying part of the text verbatim in order to relay the true nature of this operation: "Good morning Ms. Jennings, as you should know we do not offer refunds. You have signed this agreement at the start of the season. You have expressed your dislike and taken upon yourself to write out your review which you are more than welcome to do, however this personal vendetta that you believe is going on toward your son is absolutely false... We pleaded with the other child's family not to call the cops until after you had left ." Andres told us last night we would have our refund by Sunday once we told him our sons would no longer participate. He was heard by other parents that he would return our money on Sunday. This text illustrates the coercive mechanism that this academy employs that borderlines fraudulent intent in not returning our money after I chose to exercise my Constitutional First Amendment by writing a narrative review of our ordeal with this business. The unwillingness to refund our money demonstrates the absence of business ethics and moral values that the administration claims to uphold. They try to intimidate us by stating that the police is now involved and assigned themselves the role of sole arbitrators in an incident that occurred in a public bathroom and not during hours of the academy operation. They condone bullying and disruptive behavior as the kid and his "tight knit' friends often engage in water bottle fights, cursing and pulling down each others' shorts while coach Mauricio (U14) turns a blind eye and laughs because his son is part of that group hence this kid being the one locked in the bathroom by the other kids on the day of the incident. Again, the notion of family values in baseless as the owner demonstrates misogynistic behavior, the organization ignores facts and makes a decision to punish one kid and not the other who is the instigator but also part of the "tight knit" clique that brings forth greater revenue. Consequently, Andres has now expressed that we will be punished by not getting our refund because I wrote a review on them. Please reflect on that mentality espoused by this organization and stay away from this place if you do not want your children bullied and denigrated if they are not part of the "tight knit group". My son was vilified, denigrated and punished for defending me and the other kid was rewarded for insulting and threatening an adult because he is part of the "tight knit clique". This organization indulges in discrimination and intimidation and is run by a misogynist (Luis) as he refused to speak with me or answer my concerns but was happy to speak at length with the boys father. The only value this organization upholds and cherishes is the dollar value and revenue they get from their established "tight knit" groups. They condone bullying from their coaches as Coach Mauricio alienated and disregarded my son while praised the other kid. This organization displays shameful behavior and offers mediocre soccer training services for children as practice begins late and the children do not warm up but are constantly yelled at in the spirit of winning at all cost and no sportsmanship. This ordeal was a blessing in disguise as we are now fully aware of their sordid ways and monetary agenda. You don't pay extra for "tournament" game attendance, you don't matter! Their actions speak volumes of their shortcomings in integrity and family values as an alleged professional organization concentric in the family unit. Andres, applying their acclaimed family values, refuses to give us a refund simply because I wrote a review.
Update- When I posted this review my original post was somehow replaced. In my first review, I gave extensive narrative about an incident that occurred between my son and one teammate after the teammate insulted and threaten me. The incident did not happen on the field or during practice. The boy and 2 other friends were rough housing and had locked another kid in the men's bathroom which is a significant distance from the field. Coach Alex (U8) had already yelled at these kids three times about horse playing in a dark and remote area of the park. I encountered the bathroom scene as I went to use the lady's restroom. I asked the boys what was going on and heard another kid yelling to be let out from the bathroom as the boys were entrapping him. One of the boys got mad at me for stopping them and proceeded to call me names and threatened to lock me in the bathroom. This resulted in an altercation with my son who happened to be near and heard this boy. My son told him that he was disrespecting his mom and the boy mocked him. The matter was brought to Coach Mauricio (U14) who is the coach for both my son and the kid and he is the father of the kid who was entrapped in the bathroom. Nothing came of this other than relaying the incident to the coach and the boy's father. read more