I had my colonoscopy done today, From the Vallet attendant, frontdesk, nurses and Doctors very nice…read moreand professional. I recommend this surgery center.

I rarely write reviews, but this experience deserves attention. I had a colonoscopy at this…read moresurgical center and, although the procedure itself went smoothly and the anesthesiologist was attentive, nearly everything else about the facility and staff was disorganized, inattentive, and at times downright unprofessional. To begin, my appointment was scheduled for 12:30 PM, yet I wasn't called in until 1:30 PM. The nurse casually explained that "the doctor's paperwork states patients may have to wait longer because he's always very busy." That's an unacceptable attitude toward patients who are fasting, dehydrated, and exhausted after an all-night prep. The front desk staff were equally dismissive, giving short, condescending responses when multiple patients asked about the delay. No one offered an apology or update. Once I was finally called in, I was told to place my belongings in a locker--but there were no keys, so all lockers were wide open. I was advised to take my purse with me and put it under my bed. The gowns were of the cheapest, scratchy material, and no slippers or socks were provided. What felt especially ironic was that, while I was explaining to the anesthesiologist that I have Ehlers-Danlos Syndrome (a connective tissue disorder requiring, among other things, extreme care with IV placement), the nurse attempting to insert my IV seemed completely unaware of how to handle this properly. She repeatedly smacked the back of my hand to "bring up the vein," which was extremely painful and contraindicated for someone with fragile veins. Despite my saying "ouch" multiple times, she did not stop or reposition the IV. The lack of professionalism continued after the procedure. No one offered water, or provided a call button for assistance. I lay in my recovery bed for about 20 minutes before the doctor appeared briefly to summarize results that were already written on my discharge paper. Finally, though the center required an emergency contact and driver for pickup, no one called my contact to let him know I was done. He only found out because I texted him myself while getting dressed. When he arrived, there was not a single staff member around to check me out or acknowledge my departure. To make matters worse, several hours after the procedure, my hand is still swollen, red, and painful from the IV site--clear evidence of how poorly it was handled. The only positive aspect of the entire experience was the anesthesiologist, who took my EDS seriously and provided good care during the procedure itself. Otherwise, this center demonstrated poor patient communication, lack of basic amenities, and an alarming disregard for safety and respect. I strongly recommend that others consider alternative facilities where patient well-being and professionalism are treated as priorities.

Dr. Lu is the BEST! I came in today and could barely walk with extreme lower back pain. He walked…read moreme through the process and did mention I will feel a bit discomfort. After the a few minutes the paind went aways. After I was done I was able to walk with some minor soreness. I will be back again this week to continue my therapy with Dr. Lu. Highly recommend 10 out 10.

Dr Lu is extremely professional and was able to quickly relieve my deep gluteal pain that I have…read morehad for over a year. I have had acupuncture before but no practitioner was as skilled as Dr Lu.

I have a b12 deficiency and come here for their lovely staff and convinent hours. Staff is very…read moreknowledgeable and help me get what I need. Always leave feeling great. Pricing is about average for the area, maybe a bit on the lower end. And they always have deals and you can earn points for your next treatment. Highly recommend.

This is the best place ever! Staff are very friendly and professional. I feel really good after…read moreevery session. They have many options available. I suggest going here anytime you need some type of hydration.

I was recommended to Dr. Mirshijae by my trainer after having a shoulder injury for over 1 year. I…read morehad tried physical therapy but things weren't getting better. After having just 1(one)!!!!!! Soft-tissue manipulation, my shoulder felt great. I was able to start working out my upper body. Dr. Mir and his staff are also SUPER sweet and knowledgeable.

Have been going here for years, Dr Mir is awesome, sent my father here as well after a car…read moreaccident. I hate the way chiropractors are sketchy over the phone to just get an adjustment, but they're straight forward here. Get into a car accident come here as well.

If you like Drs who on your first consultation rush in with their nurse , in 60 seconds telling you…read morethey decided on a permanent implantable device and then walk out the door, saying the nurse will explain it all to you , then Dr Amini is your guy !!! He was cold and dismissive, didn't ask about my symptoms or what treatments I had already tried ! When I told the nurse I was just hoping to get injections, as they helped in the past, they scheduled me, and when I called back to confirm, was told they cancelled my procedure-the Dr won't see me again!! Without even notifying me after I took a day off work!! Apparently he's in it for the money- doesn't care about the patient at all ! I work in healthcare and need to be shown the respect I show my patients. DO NOT GO TO THIS DR !!!!!!!!!

I have been seeing Dr Amini for 10 years now and I wouldn't see anyone else for my pain management!…read moreHe is an excellent listener and is very present in conversation. Dr Amini is so kind hearted and by far has the BEST BED SIDE MANNER I've ever come across, and isn't that what you need and want in a doctor, someone who really listens to you and has an excellent bed side manner, I think he's an excellent doctor and would recommend him to anyone and everyone!

What a horrible place When I walked in had a very bad gut…read morefeeling about this place but unfortunately I was in pain so I had to stay. They gave me lots of forms to fill out, had some questions on it but receptionist had no clue what it was so kept telling me to skip it. Then I was called to go to the back to see the nurse practitioner Orah Mahtove. I had to keep repeating myself that my pain was both knees and hips osteoarthritis and lower back disc pain. She was going to send me for cat scan which I already had informed her that it's on my medical portal or they could requested from my previous pain management office (Which I miss a lot) so she finally got my records, what a joke NP Orah was, had to keep repeating myself and she still didn't make the correct notes. I was told to go to scheduling to set injection appointment, wow so rude, no personality. Then I received a call from Radnet to set CT Scan appointment and they were asking for details, according to Radnet they didn't receive any detail info and it was only one hip. So I had to call the office few times to remind them it's my hips and knees, but since they wouldn't answer the phone or return calls. Oh yeah they have a sign that says text us it's faster, lol it's automated text that was asking questions that I already communicated during my first text. So I get my CT appointment, when I arrived, I tried to confirm again that it's for my hips and knees, but come to find out the NP Orah had send in only for my hips. I tried to call the office they said it will be discussed when I go in for my lower back injection. Injection day came, the doctor did good. Quick and easy. I asked to speak to NP Orah, but I was told I have to wait again for the phone followup. So I had to wait for 2 more weeks. Phone follow up, she was late over an hour, I had to call the office few times, finally when she called, I brought up all the issues that I'm still waiting for my Knee CT referrals and hip injections, which had no clue about them, she had to go get them, after she came back, rudely she commented that she will submit the authorization for the knee CTs and for an orthopedic to check my condition. She already has most of my CT images for injections but she is incompetent so she has to make me wait to go see orthopedic. I miss my previous pain management staff, this place is a messssss, should be call "long term Pain chaos". Finally I had to go to urgent care since I couldn't wait another 4 weeks for orthopedic NP Orah should go back to school and improve her listening, note taking skills, while at it human kindness. Don't bother giving a phone number like the rest of your other many complaints, I'm already in the process of authorizing another real pain management office. BBYE

I wish I would've seen these reviews before accepting the referral for this place!…read more I am usually a very patient and understanding person but this reseda office has been thee worst with communication, updating records, and following direction! I have messaged my provider through the portal (they say that and text is the "quickest way to get response") and haven't heard back regarding info I need for PT in over a month! The office/referral people have been messing up referrals and I clearly explain what's been going on and how to fix it and all they keep saying is; "we've submitted a referral and you're approved".....they keep sending it under my husband's name! I'm so over this place! I've been in so much pain for a long time and they can't even get the referral for epidural corrected. Avoid this place if you need to take care of your pain in a timely manner :(

Let me ask you: what kind of patients are the most desperate and eager for help from the medical…read moresystem? CHRONIC PAIN SUFFERERS. I JUST GAVE BIRTH VIA C SECTION 3 weeks ago but had suffered with A CHRONIC PAIN CONDITION THAT JUST GOT WORSE,UNFORTUNATELY, DURING PREGNANCY. I have been utterly desperate to treat my pain now that I can get certain treatments that were not safe during the nine months of pregnancy, such as an epidural. I literally counted down the days until this appointment with hopes of some kind of answer and relief towards what has become a life changing injury/condition. And because I had changed insurance once I got pregnant, I still haven't received the card, despite many a call to the insurance company. However this office had already verified my insurance over the phone days prior but ended up turning me away for not having the card on me. This office just wants your money, not your recovery.

Saw Dr. Roofian due to a severe left shoulder and upper back pain from a tore muscle on the left…read moreshoulder. Dr. Roofian gave me a PRP, which took care of my left shoulder pain from a level 10 to 6 in a couple of days. A month later, I hardly feel the pain, unless I lift something heavy or try to reach out to my left side. Very happy about the result of the PRP. During the process, Der. Roofian was very professional and caring. As instructed, I came back to his Tarzana office a month later to check up on my shoulder pain. At this time, he gave me a cortisone shot for my upper back pain. Now, I'm virtually pain free and back to normal as long as I don't excert or abuse my left shoulder. I highly recommend Dr. Roofian to anyone suffering from pain, chronic or otherwise. I suffered thru my shoulder pain so long, I wish someone had told me about Dr. Roofian sooner.

Dr. Amino was amazing but Blanca in the office is very rude, unprofessional and should not be the…read morepoint of contact for patients. I've spoken to her twice and both times she has an attitude. The other girls in the office were great and helpful. I had called to get information on a referral that I was supposed to have processed through the office in February and I was told that they were unable to verify the insurance so that if I wanted to call the doctor and ask them if they take my insurance I can and I explain to Blanca how am I supposed to process the referral? I can't do that on my own. I'm only a patient and do I call them back or do I call my primary doctor back and she said that it was up to me because it was a courtesy that they were doing for me by figuring out if the doctor took my insurance. How does that make sense? If you were the ones that said you were referring me to a neurosurgeon but then I have to figure out that information and then what do I do with it? It's been going on about three weeks now that I'm trying to get information as to who the doctor is that they were trying to refer me to and every time I call I'm told they don't see anything on my chart and they will talk to somebody and give me a call back. I don't hear anything and then I call back and it's the same scenario. I just want the name of the doctor so I can have my primary doctor do the referral and be done with this office!

The front desk is a disaster. Never can reach anyone on the phone…read more Even there , they are rude and don't respect the appointments times.

The quality of care, the amazing office staff that is always so helpful. How they take the time to…read moreexplain source of pain and how they do the treatment is wonderful. I recommend this place if you want to help managing pain. 10/10!

Great Service; acupuncture, pain management,Chiropractor. Excellent attention, friendly staff ,Very…read moreknowable professionals . I twisted my Wrist lifting weights , and I was in pain and discomfort after a few session of chiropractor and acupuncture I was like new.,

I was referred to Dr. Fadly by my GP for pain management and frankly didn't have much hope because…read moreI had been told I definitely needed surgery. Dr. Fadly told me he would give me a shot and I was disappointed because my GP had given me a shot and it did nothing. And Dr. Fadly didn't have me lie down, I just stood there. Well, holy cow, it's 2 days later and I feel GREAT! I'm going to ride my horse this weekend for the first time in months! Thanks Dr. Fadly! You rock!

I always feel like I get plenty of time to explain my issues without feeling rushed. I've managed…read moreto get in to be seen within a timely manner even without an appointment. The staff is great and friendly. Dr. Fadly is an amazing Doctor, awesome, caring and his utmost concern is your comfort."