I live in Mangalore, yet I travel all the way to Albany just to get pampered at KESS and trust me,…read moreevery single mile, every turn on the road, every little bit of that long drive always feels worth it. Because KES is not just a beauty salon to me... it feels like home.
You know that comforting feeling when you go home and your mother pampers you, makes you feel safe, comfortable, cared for and seen? That is exactly how I feel every single time I step into KESS. From the moment I walk in, they warmly welcome me, ask how I'm doing, make me feel comfortable first, and then patiently guide me through everything. It never feels rushed. It feels personal, genuine and full of warmth.
And if KESS is home, then Shilpi and Dean truly feel like family.
Talking about Shilpi first - she is an absolute superstar. I got my eyebrows, waxing, threading and facial done by her, and I cannot even explain how comforting her presence is. The moment she starts the process, I instantly feel relaxed. I blindly trust her because she has never disappointed me, not even once. The best part is, I don't even have to explain what I want anymore. She already knows. In fact, she understands my skin, my face shape and my preferences even better than I do. She carefully suggests what would suit me best, what my skin needs, how my eyebrows should be shaped, and every single suggestion of hers has always been worth it.
During my facial, she even played relaxing music because she knew it was my little "me day," and that small gesture genuinely touched my heart. She is so warm, welcoming, sweet-hearted and professional all at once. After the entire session, I felt so refreshed, relaxed and peaceful, like all the stress in my body quietly disappeared.
And I HAVE to mention this, after the facial, my skin looked unbelievably glowy and fresh. Even the next day, when I attended an event, so many people complimented my skin and asked what I had done. My face genuinely looked radiant and healthy, and I felt so confident. That glow was absolutely unreal.
And then comes Dean , another absolute gem. I got my hair wash, haircut and volume blow dry done by him, and oh my God... he is amazing. He has this comforting energy that instantly makes you feel at ease. He makes me laugh, forget stress, forget life outside for a while, and simply enjoy the moment. He's incredibly professional and talented, but at the same time so down-to-earth and caring.
I've done my hair with Dean multiple times now, and every single time he somehow makes me walk out feeling prettier, lighter and more confident. He carefully checks what suits my hair, suggests what needs to be done, and the final results are always beautiful. The volume blow dry and haircut I got recently looked absolutely stunning.
Honestly, KESS is one of those rare places where beauty services feel more like self-care for the soul. Shilpi and Dean don't just do their jobs, they make people feel cared for, comfortable and beautiful from within.
Thank you,Shilpi and Dean for always making me feel at home. And Dean.... Thanks for the handmade coffee