Being informed that Sertronics would charge 1700 CHF to repair a camera that costs 1300 CHF brand new was one thing. Worse was that Sertronics stated that I must pay nearly 120 CHF just to have it returned to me and that at minimum, I had to pay Sertronics over 100 CHF just for them to throw it away! I will tell all of my friends never to do business with Sertronics. If a customer does not agree with a repair estimate, the possession should be returned free of charge - in this case, only return postage to pay. I am appalled and dismayed. read more

This is the biggest rip-off in Switzerland. I had a TV to repair, I sent them pictures before taking the TV to have an estimation of the price. They wrote that the reparation would be around CHF140. Ok ,good to go, I understand that it is an estimation and it might be even double but I was ok with that. I take the TV to them and two days later they tell me that the reparation is CHF1100!!! That's more expensive than at the same TV new. Even like this I understand that electronic devices might be complicated and more a TV, of course at that price I won't repair, I would rather buy a new one. But now comes the creepy part, they just give me the option to throw away the TV to recycle charging me more than CHF100!!!, return the TV unrepaired for CHF226!!!!!!! or repair for CHF1100. If I wanted my TV back unrepaired I had to pay 226 swiss francs, this is ridiculous, so I paid this for having my TV back feeling myself totally stupid. With no doubts this is a good business, of course they never mention this about this when you leave the TV. Think twice before using this service it is a total abuse. read more