I've had both of my babies, Rosko & Sissy, cremated here.. about 2 years apart. The staff is always so friendly, helpful, and courteous. Both times, my pups were handled with care and love. If I could give even the smallest suggestion... it would be to let people fill out their own intake form or even just tell customers about ALL of the memorial options you offer. Had I been offered or even known about the ink nose print & paw print option, I would've LOVED to do that with both of my babies but was unaware that was offered here. Unfortunately, I didn't see that until I had already picked up my sweet boy & was reviewing the paperwork. Other than that, both of my experiences, even through the absolute heartbreak have been overwhelming positive! read more

This originally was supposed to be a 3 star review had Director Ashley or another person in higher position called me back like I was reassured multiple times. So, here is my detailed recall of how VICKY treated us that day. I've attached screenshots of my complete experience with Serenity. 2/3/25 Monday Final Viewing The most ABHORRENT experience one could EVER imagine. I had invited close family and friends to say goodbye like any human version of this event. My best friend and her daughter show up extra early at 3:30pm. They waited in the car until her daughter had to use the restroom inside. They used it and immediately went back into the car to wait. Just before 4pm, Vicky AGGRESSIVELY taps (borderline banging) on their driver window to ask my best friend if she's the owner. My best friend was not blaring loud music and her windows were all cracked so the banging on the window was absolutely UNNECESSARY. But to answer her question, my best friend replies with "No, I'm her best friend here for Baloo." Vicky then THREATENS my best friend that if I wasn't here at 4pm, then I wouldn't get the chance to say goodbye and that I was the ONLY person allowed inside to say goodbye. At this point, my best friend pulls my location up, tracking me to SHOW her that I'm literally at the traffic light at Yale/Admiral. Thankfully, Yale traffic allowed me to pull into the parking lot the SECOND it hits 4pm. As soon as I jump out of my car, everyone is already walking towards the Chapel where my best friend informed me that Vicky is allowing ONLY me to say goodbye. Vicky unlocks the Chapel door and stands with her back against the wall and the door literally no more than 6 inches to her left, if not less! Baloo on their stretcher, blanket over his body, head on the pillow with BLOODY FLUID leaked from his nose and all over the pillow, and again LITERALLY 4 FEET INFRONT OF VICKY. So I walk in and immediately dart to Baloo with Vicky breathing down my back no more than 2ft directly behind me at this point. When I say I literally spent ONLY 15 seconds with him, I MEAN IT!!!!!!! So after being COERCED to make haste with my final goodbye, I turn to Vicky to BEG her to let my best friend and her daughter say their goodbyes. Her reaction was shocking! Vicky AUDIBLY SIGHED at me as if this whole ordeal was an inconvenience to her working at a human and pet cremation business. Luckily, her transitions shielded her eyes because I swear I felt her eyes roll with her loud EXASPERATED SIGH. After sighing, she said with pure annoyance "If they hurry". Vicky, you're lucky I was still grieving and completely focused on Baloo. So, I told my best friend and daughter as I walked back through the door that they can say goodbye "if you hurry" in shock and only able to repeat what Vicky said. So before it had even hit 4:02pm, my best friend and her daughter had walked out and Vicky IMMEDIATELY locked the Chapel door, said nothing, and quickly walked back to the office as my sister walked up to us. TWO MINUTES. ALL VICKY GAVE US WAS TWO MINUTES. AND EVEN THEN, NO PERSONAL SPACE. So my best friend, her daughter, my sister and I stand right outside the transparent Chapel door. Reminiscing the departed as one would normally do at a human version of a final viewing BUT RIGHT OUTSIDE and discussing how baffling UNPROFESSIONAL Vicky was. We stand outside the Chapel door for 15 minutes. During that time, NO ONE went into the Chapel, no movement was made in it, and Baloo was never even touched within those 15 minutes. SO WHY WERE WE RUSHED, VICKY?! JUST WHY??? Eventually, I went inside to ask for her name. The other lady working informed me. I return to my little support group outside and a few minutes later, Vicky comes out to ask "Is everything all right? Did you need anything?" as if AGAIN to RUSH us out the parking lot!!!! After a few more minutes of trying to get the bad taste of Vicky's treatment out of our mouths, we all finally decided to leave. Thanks for having Baloo DISTASTEFULLY displayed so we can remember him BLEEDING OUT! PET OWNERS AVOID VICKY! read more

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I've used Serenity twice before. I always found them kind and professional. Reasonably priced as well.

NEW OWNER, NEW MANAGER!! EVERYTHING NEEDS TO BE CHANGED OR GO INTO ANOTHER BUSINESS!! The worst experience ever in 20 years!! Do these people just grab any set of ashes and say it's your pet?!? Charles strutted around like he was President of the U.S. or something. Brought me a tiny wood urn for my 120 lb dog. The urn looked like it would fit a gerbil. Instead of acknowledging his own screw up, he started placing blame on others. I told him I wanted to speak to the owner, to which he replied that the owner didn't need to be bothered and couldn't do anything about it. Another person came from the back room and asked "is this your pet?" It was. After 45 minutes, someone besides Serenity's resident genius "Charles" actually took the initiative to look, find, and correct the obvious error, while Charles stood there like an imbecile, passing blame on everyone except himself! Especially if you take a human loved one to this disastrous place, I'd make darn sure there is a way to prove the ashes are those of your loved one or fur baby! read more

Serenity Pet Cremation is a part of Serenity Funerals & Crematory. I took my per sugar glider, Aerrow, there to be cremated and place in an urn I'd ordered from them. Upon picking Aerrow up and inspecting the ashes, the volume was too much for a sugar glider that is not dense as it has to fly (glide, hence the name). It's ashes was much more than my 3lb dwarf rabbit I'd had cremated back in Georgia under a more controlled manner (a metal token goes with them thru cremation w/serial number) - meaning I have somebody's cat or small dog's ashes either instead or mixed in with my pet - my suggies ashes should've been no more than a large spoonful - they weigh only 165g when he was healthy 4 years ago - he was emaciated from old age - closer to 130g when he died - well, the ashes weigh close to 60g - way more than it should've been, perhaps 4-6 grams at the most, and the sheer volume is about 50% more than my rabbit! Either they scooped up remnants of the previous cremation which got added to his, or the ashes are from another pet... I am abhorred! Take your pet to another pet crematory in Tulsa, OK than this one for it is NOT REPUTABLE! read more

Serenity Pet Cremation - 165g glider's ashes on left 3lb rabbit ashes on right - something not add up? - Pet Cremation Services Near Me - Tulsa, Oklahoma

ZERO STARS IS WHAT THIS PLACE DESERVES! I wouldn't take an unknown deceased animal that I found on the street to Serenity! Clearly a State Board license does not govern these places, because Serenity is a deplorable nightmare. I thought I was the only one to experience the hellish nightmare imposed by this place, but not true! Recently at my veterinarian's office, i engaged in a with three other families that used Serenity and got back pets that weren't theirs, they forgot to do paw prints and blew it off like "oh well, we'll give you a refund" (like that will make everything better), not sure which pet was theirs, had the wrong name and wrong species when Charles called, etc. This place wouldn't know compassion if it slapped them in the face. It's going on a month now and they are still trying to find our pet. Even if you have to have your loved pet taken out of state, I would do that before I would ever take another pet to Serenity! Even the owner Luke is an incentive joke; he could care less about my beloved dog. He just wanted to talk money, money, money read more

First know that our vet sent our dog to be cremated here after she passed, so I was not dealing with the staff first hand. I'm sure they're all very nice. I believe the cremation company was the one to send us the clay paw print, which was incredibly sweet. It even had her name stamped at the bottom. I came home from college and my mom had the clay print waiting on my bed for me alongside an envelope. I assumed it was a cremation certificate, and it was. But tucked inside the folded certificate were two flyers for their business, one brochure sized and one business card sized. I was pretty annoyed that an advertisement was included in the cremation certificate for my dog of 16 years, but I guess that's the world we live in. What really made me mad, however, was that the backside included a list of the services they offered, along with the prices. Tacky. Also, we just used your service. Why do we need an ad? I very much appreciate the paw print, and I'm sure the staff is nice. I have no complaints about the job they did, but maybe don't put advertisements alongside these sentimental items. read more

We had my daughter's first pony cremated here. The staff was professional ,courteous, empathetic and incredibly helpful. The engraved wooden urn was beautiful and they even made a clay hoof print and saved some mane and tail hair, they really went above and beyond!! This helped my daughter process this first great loss so well! read more

Serenity is a top notch company, they not only took care of my precious Teacup Poodle; Bowser, but they are also a funeral home and will be taking care of me once I pass. Bowser came back in a beautiful custom wood urn with his name engraved on it. The staff at serenity understood that Bowser was my baby as I have no children of my own. Dallas was very caring and compassionate. I would recommend Serenity Pet Cremation ANY DAY!!!! read more