I came yesterday and got an amazing massage and my girlfriend and I did use a Groupon and there was no issues there, very simple and easy to use (I'd recommend getting the Groupon saves you about $20 for couples massage). The atmosphere was very friendly and masseuse were very attentive and it smelled amazing in the room. Now for the cons my girlfriend didn't enjoy her massage as much so maybe there's some inconsistencies with who you get but the guy I had was really good and I will be returning ! read more

My spouse and I recently received the worst service at this establishment. Not only were the massages painful and rough, the customer service truly did not make us comfortable and was unsettling. The massages were not relaxing, the ambiance was continuously disrupted, the masseuses were speaking to each other during our service and laughed at us while pointing to certain areas of our body thinking we did not notice, and we were hassled and berated for tips when on our way out. We have never in our life been so disrespected while in a vulnerable state. We will never come back and I hope no one has to experience what we went through. read more

If you're looking for a massage this is the place to go. They are affordable, staff is kind, rooms are clean, and everyone works hard. Best to make appointment before going as they get pretty busy. Cash preferred as they charge a 3 percent credit card fee. Doesn't matter who we get, you end up feeling like you got a deep tissue massage. Their girls are strong. read more

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I decided to get a massage and decided to try this place out. I made sure to call in advance and schedule an appointment. The people were kind and I was helped right away. I got a fully body massage. It was very calming and would definitely recommend this place to anyone. read more

Serene Massage - Massage Near Me - Westminster, California

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Showed up ten minutes late to an appointment at 1:30, even though my husband said we were gone be a few minutes late, and the lady at the front desk was extremely rude, huffing and puffing and said "I told him 1:30!" and then proceeded to mumble and look down at her appointment book, made a phone call, didn't look up again. Mind you, there was nobody else waiting. So I got up from the chair and went back to her, and she said "can I help you.....?" So I walked out. Will never come here again. I feel like it's because I'm a white girl, if I was vietnamese she would have treated me differently. read more

Got a couples massage for Valentine's day. We checked in and didn't have to wait. The ladies giving the massages were good and we appreciated being asked if he wanted hard or soft. It was a full hour head to toe massage. The interior is not a fancy spa, so if your looking for that, go somewhere else. The price is right and worth every penny. The lady who checked us in was also very nice. I will definitely be back. read more

Serene Massage - Massage Near Me - Westminster, California

My mom and I purchased a couples massage on Groupon. When we went to book an appointment over the phone the lady said we couldn't do the couples massage because we're not married and would have to pay an extra $9 per person to have a singles massage. I have been to many massage places and have NEVER encountered such a rude and discriminatory person. A couples massage just means two people in one room, Google it and you'll see that's what it says everywhere. Even your Groupon FAQ says it's for "two clients are treated simultaneously". There's nothing about it having to be a husband and wife. The woman on the phone is clearly discriminatory and not following the protocol they have been established. read more

Serene Massage - Massage Near Me - Westminster, California

I've been coming here for 3 years and I love it. I think some people expect a luxury spa vibe, but that's not what this place is, it's simple, affordable, and gets the job done. You come in, get a great massage, and leave. Definitely one of the best massage spots in Southern California....argue with ya mama!!! read more

Serene Massage - And people will still complain....the prices are amazing here - Massage Near Me - Westminster, California

Came here with my bf and did a 60 min full body for 60 min. We had the same room together and loved the massage . It knocked us both out . They do accept card, but bring cash to tip . Call ahead before coming in too read more

Serene Massage - Massage Near Me - Westminster, California

Received a Groupon as a gift for a 60 min massage which included foot massage, facial, and hot stones. My masseuse was Linda and she worked wonders. For me, I had a knot/kink in my left shoulder from sleeping the wrong way a she used the right amount pressure get it out. She also stretched and cracked me like a glow stick. We sort of laughed because I was cracking all over the place including my wrist and ear lol. The place was kind of small but that's okay, I didn't mind it. There was more privacy that way. They played relaxing music. Linda always checked with me if the pressure was okay and if the stones were too hot. The stones weren't in my opinion because I love hot showers anyway. I left feeling better than I went in. My body was untangled. Only downside was minor language barrier. It didn't affect our communication though. Tips in cash please read more

I was in dire need of a massage so I decided to find a place and this place caught my attention. I called ahead and was asking if they had availability within the next 10 minutes and they did-- mind you, I came in on a Tuesday afternoon. I got an hour massage which was definitely worth it. They were clean friendly and phenomenal with her hands. The place was clean and very relaxing. Super friendly staff, pay, get your service and leave relaxed. 10/10 read more

They lie about they're prices, they ended up charging us double. They're Groupon deal looks good but they don't honor it We also paid an extra charge to add on deep tissue and they don't go any harder even if you keep asking for them to Sorry I don't even wanna be mean or hate on a buisness when everyone's just tryna survive out here but they're just scammy so just be warned read more

I recently purchased a Groupon for a couples massage for my girlfriend and me. Upon our arrival, the receptionist informed us that the service was only available for a male and a female pair. I was quite surprised, as I had never encountered such a policy before. I explained that couples can consist of two women or two men, but she remained firm in insisting that the genders must be different. The situation escalated into a back-and-forth discussion, which was very uncomfortable and embarrassing, particularly because other guests were present. I have purchased numerous "couples massage" Groupons in the past to use with my girlfriends and have never experienced this issue. We share the same room, the same appointment time, and the same level of privacy during the session. I fail to understand how that does not qualify as a couple's experience. On the Groupon voucher, it never stated different gender either. I am bringing this to your attention because I believe this policy is both unfair and discriminatory. I hope your establishment will review this matter and take appropriate steps to ensure that all couples, regardless of gender, are treated with equal respect and consideration. read more

One of the worst massage I've ever had, and trust me I've had plenty of bad experiences! This one was by far one of the most painful massages I've ever had, my masseuse was very rough and I felt rushed rather than relaxed the whole time. It felt like she was trying to get it over with, and I honestly felt worse than I did before. I was aching in pain and it felt like I had bruises on my neck and shoulders the next day! read more

i've been to a couple of massage places, but i finally found the one where i'm a consistent regular at! there's honestly just nothing that beats their couples massage deal & it is so so thorough and knocks out my bf and has me so refreshed to start the week. overall very chill place & the owner is so sweet! read more

Bought a Groupon couples massage. Called to make an appt and told them I was bringing my elderly mom. Get here and the woman at the desk say you can't use the Groupon because you are not a couple! What happens in a couples massage that's going to be different with my mom and I, I wonder! Do they have some funny business??? So annoyed, the traffic in Westminster is awful even in the middle of the day, I then had to find parking in an overcrowded lot and take my mom up in the filthy, piss smelling elevator - only to be told by the awful woman at the counter I couldn't use the Goupon because we were not a couple! (I checked with all my friends and Google and a couples massage is not limited to a man/woman who are married or some such BS). Thankfully I was able to cancel the Groupon because the massage place looked really dirty and awful. read more

Went as a walk in loved it I am going back once a month you can't beat $65 for two people for an hour

Got a 60 min full body massage from Lisa, she worked hard and did a good massage, will definitely return

The service was horrible the second we stepped foot in there. It felt really good but I didn't like the vibes. She had an attitude and the entire time she didn't smile once and felt like she was ordering me around. read more

I'm not sure if it's a bad day. But I purchased a couples massage on Groupon based on reviews. I tried to call but saw it wasn't open. I got a call back 30 minutes later of a women screaming at me "what time do you want the appointment?!?" I let her know I purchased a Groupon and wanted to know the process of booking it. She kept yelling and said "DID YOU NOT HEAR? WHAT TIME DO YOU WANT IT " I have never had costumer service like that. I replied "I'm sorry I just trying to book but if this isn't a good time I can call back " ( keep in mind they called me!) She replied "yeah okay but DONT WALK IN we dont do that here" but this yelp page says "walk ins welcome" Now im just going to try to see if i can get refunded on yelp since the first impression was anything but welcoming or relaxing read more

We have been coming here for over five years with my daughter and we love it. My daughter is a competitive swimmer and I have a stressful job. We both get relief from our tense tight muscles on our upper back and lower back. Their prices are very reasonable. Thank you Serene for keeping your door open throughout these years Also, every time our family and friends visit we take them here. This is one of their favorite stops. read more

The Service was very Good,The Massage Therapist was Anna, As a Masseuse, Does all type of Massage, SOFT,MEDIUM, STRONG MASSAGE.The Serene Team are Professional, Motivated, Respectful, with a lot of Knowledge about where the Pressure is needed, all the Therapist will ask you how much Pressure to apply, Soft, Medium, strong, The Therapist will let you have time to pick What type of Massage you Desire, Either Foot or Body Massage, or Combo Massage, All Massage, Helps Blood Circulation, Will Relax you, of Tension & Stress, in our Opinion, My Favorite massage is the Leg & the Body Stretch, it's the Best way to Remove Leg Cramps in my Own Experience, I've been to other massage place & Serene Massage in my own Experience, Serene Massage Stands out to be My choice, You tried all the Rest massage Place, Now try the Best,One of a Kind Masseuse, in My Opinion. P.S. Serene Massage Accept Credit Card for the Massage, & to show your Appreciation for a massage well Done, Don't Forget to Say Thank you to either the Masseuse or Masseur. read more

Took the my best friend for a couples massage, for a girls outing and the vibe was so calming we laughed a lot because it was our first time and got a special on "Groupon" and it was one of the best massages we've had!!! Felt like a whole new person! Will definitely be going back soon! I truly recommend this place even if it was best friends or couples very great customer service the employees were super nice and definitely so gentle and patient thank you so much!!! We appreciate it read more

The owner that runs his place is very rude not helpful, terrible customer service skills, never smiles, if you have any concerns or issues, she's very dismissive and looks like at you as if you're the one who has a problem. I do not recommend this place at all! read more

Danny was my massage therapist. She was awesome!! I got the couples massage from Groupon and this was one of the best massages that I have ever had. The place is very calming and they were very attentive! read more

It's a great massage experience in Serene Massage ‍ Feeling so relaxed with a full body massage for 90 mins after a long day work. The environment is really nice Would love to be back very soon. read more

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Went for a couples massage for one hour and my husband and I were so happy with the experience. It was very relaxing and the masseuses did amazing. Will definitely be coming back. read more

Went in for a massage and was very clear that I needed a massage for at least 20 minutes on feet only... Agreed to do a 1 1/2 hr because a regular 60 minute doesn't include foot massage. The massage was decent but I left w/ more of a back/arms massage than feet. Against my better judgement, I still tipped the lady $10 which I felt was fair... considering it wasn't that good. She was telling me I had to give her more because at this location you have to tip based on your time. I told her that tips are based of the quality of service, and I am generous w/ massages even though they usually spend some of "my time" walking out to grab towels, and hot stones. So, on top of not getting what I wanted, the whole entitlement behind tipping is enough to keep me away. read more

I came here for the glowing Google reviews. Everyone kept ranting and raving about how great the massage was. In all honesty, I was pretty let down. It was not as fantastic as I had hoped/been led to believe. I've had better at places similar to this. It comes down to individual masseuse talent. So I can't knock them off too much. Maybe it was coming on a Sunday night. Maybe the lady was tired. There are rooms with doors but the walls do not go all the way up. There's about a 1-foot gap above. Maybe years ago this place used to have curtains to separate you. But now it's just partial walls. Same thing. The owner is very friendly and kind and is exactly the person in the picture. The people inside (customers) all seemed happy and cheery. You could kind of hear some initial chit chat between couples and the masseurs. For those wondering, yes the place closes at 10pm (the usual tell-tale sign of certain parlors). But the glowing reviews from women and couples online, combined with a quick search online confirmed this is indeed a legit place. read more

This was our second time going here. First time I went here it was really good my masseuse was gentle and not rushing. This time I got "titi" the masseuse she was really rough and felt like her massage was rushed. I asked her to "be more gentle" and "lighter" 4x and nothing changed. I did not feel relaxed my muscles were on fight or flight. Her massage is for a big man with callus. I'm 105lbs... calm down. read more

so so amazing. super clean and friendly. I absolutely loved this experience. such a fun mother daughter activity as well. The staff keep everything really private and respectful. the room we were in was very neat and quiet- overall such a relaxing area. we got the one hour, full body and feet massage and loved it! Peter and Danny, were so amazing, thank you so much!!! read more

Great price and clean place. There is a language barrier, but if you are patient and open it all works out.

First time at serenes massage went for couples massage and it was great. Friendly service! Definitely coming back. read more

I like this place a lot. First time here. I have had 50-100 foot massages in Little Saigon over the years. My first foot massage was $12. Pros: Only $25, beds are separated by curtains, clean and quiet inside, you stay on your back the whole time in your underwear. except that you never lay on your stomach this is the same massage as the others (all over). You start seated so it is ok because your back and shoulders get massaged. The feet were done gloved and it was my favorite part. The abrasiveness of the gloves is great and it allows the tech to scrape in between your toes with covered fingernails. Cons: Music is the same song over and over. read more

I never write reviews but I had a wonderful experience. I purchased couple massages for me and my boyfriend the receptionist was very welcoming and everyone made us feel comfortable. Very professional! Will definitely be coming back!!!! read more

My galpal and I seriously enjoyed our 1 hour fully body foot massage. They give you a half towel velcro robe of sorts. You take off your tshirt and pants. Then you soak your feet in hot water (with bumps, as a massage effect), while they do shoulder neck and back. Rooms are divided by nice dark purple curtains. So if you are with a pal, they remove the curtain so it becomes a double room. Then you lie down on the bed face up. They give you a slight face massage, great scalp massage. Then shoulders, neck and upper back. Then hands / arms (the best). Feet, calves and thighs. Finish off with a stretch and twist. They have a different technique that was detailed and the best foot massage I have ever experienced. Pricing is super reasonable at $20/hr. But there is a $1 up charge for credit card pmts. So bring cash and also for the tip. Slept so good. It released alot of tension. And it brought alot of blood flow to many areas of my body. FIVE STARS!!! read more

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I have been coming here for a few years and the quality of the massages at Serene massage are usually really good whether you get a foot, body, or combination massage and at a reasonable price. The lady that runs the place is really sweet too and provides better service than other places in the area. The downside would be that sometimes Bolsa Ave. can get a little noisy. read more

We were 12 minutes late to our couples appt, and they said no, can't get massage. Sure, our bad for being late. We left our phones at home and couldn't remember the exact address so finally found it. I have no problem with them being upset we were late, but the way she handled it was just flat rude. We apologized. There was no one in the place, but still no go. She said no. Take from this what you will. Her rudeness was wrong. We smiled, apologized, and still, nope!. Referred here by our daughter, but will not go back. Too many other spots to pick from. She passed on a couple hundred bucks.... Oh well. read more

Went for a couples massage for my husband's birthday and my husband said it was the best massage he's ever had. It's great for a no fuss massage, good quality, and a deal. read more

Had the best hour long couples massage by Hong! It was deep tissue and truly got out every knot imaginable. Will visit again.