Cancel

    Open app

    Search

    Sequel Photos

    You might also consider

    Recommended Reviews - Sequel

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Sequel

    You might also consider

    Verify this business for free

    People searched for Counseling & Mental Health 291 times last month within 15 miles of this business.

    Verify this business

    iMind Mental Health Solutions

    iMind Mental Health Solutions

    2.3(3 reviews)
    0.6 mi

    I have given this company the benefit of the doubt for far too long. I have used their services for…read morea couple of years, and I kept excusing the issues because I wanted to believe they would improve. Unfortunately, they have consistently let me down. Getting anyone on the phone is extremely difficult, and if you leave a voicemail, do not expect a call back. On more than one occasion, I have been sitting in the virtual waiting room for 10 to 15 minutes waiting for my therapist or medication advisor to start the session, only to have to call the office myself just to let them know I was there. This is not based on one bad experience. This has been a repeated pattern of poor communication, poor follow-through, and extremely frustrating customer service. In my opinion, this is the worst mental health company I have dealt with. Seeking mental health care is already vulnerable and stressful enough. Patients should not have to chase down appointments, beg for communication, or feel ignored by the very people who are supposed to be helping them. At this point, I cannot recommend their services to anyone. I would strongly caution others to look elsewhere.

    I look forward to my weekly visits with Anna Smiley she's so amazing and always smiling I give her…read moreand Dr. Lucia their flowers. The first day I met Dr. Lucia she was understanding and caring. The front desk hurt me im there to get recovery and it's was a set back this past week. $50.00 was taken out my account for a co-pay which I don't have, whenever I ask about my money it's always a different excuse. It takes seconds to take my money it's been a week and it's not in my account I don't want a paper check i want my money back into my account the same way it was taken now I have an overdraft on my account for front desk carelessness I know things might br different after writing this review,

    Photos
    iMind Mental Health Solutions
    iMind Mental Health Solutions
    iMind Mental Health Solutions

    See all

    Susan A Shirley

    Susan A Shirley

    1.0(1 review)
    0.8 mi

    I was court appointed to work with Susan Shirley. I wouldn't even give her a one star rating but…read moresome form of rating is required which is why I give her one star. She is no help to managing family situations! Very poor communicator and created additional conflict in couples or non couples that are required to report for her service. It is why I believe she moves around from job to job. The courts require such service and for Susan it is all about her and her money. Never on time, never communicates clearly and in doing so just costs her clients more money for her own errors of communication. Whatever credentials she carries to perform or not, her duties, she is in the wrong field of business. Some people will just never be able to perform what challenges they are trained for. Susan Shirley is one of those people. The worst counsellor I have ever been to. She should be in counseling herself to better understand what counseling and people, conflict resolution is all about. If you are unlucky enough to get her as a court appointed counsellor I would suggest you request another or suffer the consequences that come with an incapable counsellor that is all about herself and the money she came squeeze out of you through the legal system. More than dissatisfied I was shocked at her tardiness, unpreparedness and lack of communication. If you like a fire she is certainly the gasoline to whatever situation anyone may and many do in life. Stay away from this counsellor, she will make everything far worse and require you to seek additional professional counsel to get over what you have been through with Susan Shirley.

    Sequel - c_and_mh - Updated October 2026

    Loading...
    Loading...
    Loading...