This is the most unorganize organization I have experienced. First My salesman told me my bed would…read morebe able to be delivered at the time I wanted but when I paid my money I was told otherwise.. so I decided to wait . they finally drop off my bed but were missing pieces to put it together. I have A bed in my house that is not put together hand they will not give me a date on when they will be able to get the pieces to put my bed together... another thing, they told me they were going to do the drop off around 2 or 3 o'clock . They made it to me around 6 pm. - Hoover location

Horrible experience, purchased a bed a week ago. They gave me the date to come back and pick it up,…read moreI get there and have to wait 45 minutes. After waiting in the loading area, I walk in and see two guys attempting to break down the bed and 7 other employees doing nothing. Meanwhile I'm still waiting and there's only one other couple browsing around. The manager was the absolute worst, he proceeded to try and example to me the steps in the process that went wrong, which it was obvious and I didn't need an explanation. What I needed was to here I apologize for the delay is there anything I could to make up for it? That questions was never asked, and instead of making sure I was satisfied he cared more about speaking and sharing his side of the story. I asked for a refund, I'll never return.

I like Costco. It's very convenient for me to get to. I wish the app could tell you which aisle…read moresomething is on. I walked around for 15 mins trying to find peanut butter. It was at the end of a frozen food aisle. There Dubai chocolate bars were on sale when I went. Really good. Only problem is as soon as I like something it's gone. If it's a seasonal product put a simple sign that says seasonal. Service - Other than the person who scans your items and the person 2 minutes later who checks your receipt- there is no service. They aren't rude. I don't expect much from them because I'm sure their goal is efficiency. I would go through self checkout because I usually have 5 or less items but there are people with carts full of stuff going through that line. It just becomes a mess. Prices can be good for some things. I price compare and sometimes items are much less somewhere else.

I'm not a member, but I frequently accompany my father on outings to Costco. As long as a slice of…read morepizza is in it for me, I'll be there. I thoroughly enjoy the Costco pizza. Its classic, greasy, tasty. I always get the pepperoni. I've tried the churro and find it to be a bit chewy. What is there to say? This is an extremely busy and crowded store. Getting in to the parking lot is a nightmare, the people here getting gas are the most blood-thirsty, inconsiderate group of humans you'll ever come in contact with. Alas... it's... worth it. Come for the rotisserie chicken, great prices on wine, stay for the adorable dog toys and ridiculous playground equipment and seasonal decor. I love walking around just to see what there is for the taking. The best part is walking around the entrance, AKA "the fence," to see what's new. For example, two gallon candle. While I'm not paying for a membership, I do believe that Costco is worth it for a household of any size larger than 2. I'm excited for the new Costco opening in Irondale!