If you know what you want and have absolutely no questions, then this place is okay. However, if…read moreyou have any questions about products, then you are out of luck. The staff does not seem to be knowledgeable on anything that is sold in the store.

This was the worst experience I've had in any store today…read more I was at this location back in October and the woman who helped then was terrific. I called ahead, and once I got there, she helped me every step of the way. I had my hair damaged by color. I was going out of town; wanted to look nice. I needed both gentle and to even my color. I was going to the Strack's next door that day and stopped in. She introduced me to demi products, which worked out beautifully. My hair isn't further damaged and I've almost grown out of the bad coloring job. She took about 10 minutes and helped me select everything I needed. I was very pleased with the store. I thought I had found a nice place to shop and it's next door to where I do my grocery shopping, which makes it super convenient. Today, when I walked in, there were two blonde haired women at the registers talking. I was pretty confident I could remember what I needed, so I began to help myself. I wasn't greeted or asked if I needed help. Once shopping, I did ask if I had the right demi, I was in the middle aisle (close to the registers) and I could be seen from the front by the women talking at the registers. When I asked if I had the right demi, I got "the demis are in the middle." Again, there was no offer to assist. Two workers, and I was the only customer. When I first walked in at about 5, I thought they were talking work, but after a few minutes, it was clearly gossip. The one woman was loud. I looked at the gloves and there were quite a few of them to choose from. Sizes, types, quantity. None had a price, so I walked to the front to ask prices, (I thought maybe a hearing problem and why she was so loud) and I was told to just bring them up with my purchase. She'd check then. I've worked retail, and usually there's a price book. If the store isn't busy, you work the floor and another would work the register. The person on the floor would assist customers while pricing/stocking/facing. Slackers, I've worked with them. Another woman walked in as I was walking away, she wasn't greeted or offered help either. The thinner of the two women walked to the back store room. I walked over to the developer, which is right next to the store room. I asked if there was a difference in developers. She let out a big sigh, and said with a demi you'll need a 10. She stood in the doorway. I grabbed the 10, three different packages of gloves, and proceeded to the checkout. I planned to purchase more things, but just wanted the things to color my hair and to get out of there. I had more shopping to do and with how things were going, I wasn't confident I had the right developer, but I did think I had enough at home so I'd return if needed. I planned to call in the morning to check. My hair can't take more stress. When I walked to the register where the thinner woman was standing, I asked her to price check the gloves and they were pretty expensive for surgical type gloves, I told her I was going to Walmart later and would just grab some there. I didn't mention the price. Rather than set the gloves aside and check me out, she left the register took the gloves back to put them on the shelf. The heavy-set woman just stood there never asked me to step over, and didn't say a word to me. She wasn't doing anything. When the other woman came back she asked me to step over to the other register, because hers wasn't working. At this point, I was frustrated, and there was nothing I had done that was rude, or to warrant this type of treatment. I asked if there was a manager available, they said no, and I said "of course there's not and it's obvious." This infuriated the larger woman. Next, I said to the larger woman snarkily, "why did you make me wait if you're the only register open? I know, because you're too busy talking to each other and not working." The larger woman did this tough act thing with me and said "we have a life outside of here and you should mind your own damn business, bantered on about her arthritis and how she could work circles around me at double my age" (I'm 52 and she's about 60) kind of funny, but I was also pretty angered by some of the things she was saying. (there was more) I said "you're working and you're being paid to work, this is your life right now. Maybe your feet wouldn't hurt if you wore better shoes to work and not open toed sandals." She didn't directly threaten but said something about taking me outside, I laughed at her and noticed this huge tattoo on her large arm and called her trash." The other woman told me to leave, even though I was still happy to check out." I called the bigger woman f'n trash a couple times for value, and left. I'll never go there again. I've worked retail, and owned a good sized cleaning service. In no way was she supposed to be wearing open-toed shoes at work. OSHA/Workman's Comp 101, stuff drops on feet in retail. Allegedly, the manager is Tina.

Great selection of candles, soap, and hand sanitizers. They are always relevant with the season or…read moreup coming holiday. They make it worth while to sign up for their deals. It is silly to purchase anything without being part of their e-mail/mailing list. Discounts and freebies make it worth it.

It was so fun to smell all of the scents. Most of all, I…read moreloved the sale! Personally, I think that they should the sales a whole lot more often. Because it makes more people want to buy their stuff! I will probably be getting some good stuff when I get there again!

Purchase a head wrap which the box clearly stated $1.49 and went to register to pay the owner…read morecharges me $3.49 spoke with the help and she too saw the price of 1.49 each. Went I questioned the amount he told me it was the wrong price, I said to him but the price is on the box$1.49. would not give me my change. Very disappointed due to I had loved this store no more of my MONEY!!! HERE IS A PICTURE OF THE BOX WHERE I PICKED UP THE HAIR BONNET need to up load a picture. Took a friend in there to purchased a hat only gave her 10% if she knew about the incorrect amount of the bonnet she would not have purchased the Hat!!

This is the only beauty supply store I go to when I'm in Indiana. They have absolutely everything…read more If you want "Grandma's secret hair grease" in a can....it's probably on a shelf somewhere. You can find unique winter hats and summer sandals...and of course wigs. I've never been treated rude here. Actually, I feel they can be a bit too helpful at times. If I'm reading the ingredients on a shampoo bottle.... I don't need to have a "togetherness" moment. They also have good specials and discounts if you are lucky enough to be in the store at that moment.

I had a great experience at the Ulta the other week. I stopped in here with my dad to get a present…read morefor my sister, and we were having trouble looking for the KBeauty product she wanted. I asked an associate for help and she ran all over the store with us trying to help us find it. We finally did and she made me feel better I couldn't find it because they've changed up where everything had been, and was really great about it all. Definitely went over and above to help and it was very appreciated.

In the last two years, I have been visiting this location when I am in Highland, IN. They make…read morethings convenient when placing an order online for pick up. Staff is helpful and friendly and even when there is a line, it goes pretty fast. I love to peruse their clearance section where I always find some good buys there. They have a beauty salon that I would like to inquire to see if they do African American hair. I will be placing an order soon with the gift card I got for Christmas as I have alot of items in my favorites from Fenty that I want to get. Keep up the good work Ulta. Thank you.

I come to this Walgreens location frequently and always find the property surrounding the location…read moreto be extremely clean and well-maintained. The inside of the store is no different very clean and orderly. The staff inside provide great customer service and seem to remember me each time I return. Mikey in the photo section takes great care of my photo needs and offers outstanding customer service. I frequently process photos and posters that I use in the course of my business at this location and am always very satisfied with the product. When using the photo service app for my personal photo processing I am always amazed at how easy it is to upload photos and have them printed, sometimes within an hour. The one bit of criticism I would like to offer is the somewhat invasive nature of the rewards program. Signing up for the program required me to provide much more personal information then I normally provide when participating in other retail rewards programs. Most discounts need to be obtained using a rewards program card which allows tracking of the consumers patterns and purchases in exchange for sometimes deep discounts. I get it but feel that they have too much of my personal information tied into my retail purchases.

Great place to shop & work. Staff is amazing. Balance Reward cards really help to give great…read morediscounts.

Store always well stocked, staff is knowledgeable and helpful. Customer service goes above and…read morebeyond standards.