Horrible treatment and ignorance by the owner on an item that clearly had stains on it, was…read morepurchased as a gift and would not accept the item back. The owner blamed me for the stain and that I was the dishonest person trying to exchange it. I was mortified by the way they spoke to me and couldn't believe a business owner would be so disgusting over a $50 puce of clothing.

I was in this store during a busy Saturday and watched a woman try to return a bikini that was…read morepurchased 3 weeks prior with a stain. She claimed her flighty daughter or her daughter's friend purchased the string bikini three weeks ago with a stain and didn't notice it??? Lady was returning because her daughter "works two jobs"??? The return was clearly against the policy written on the receipt. The woman was insanely out of line and said she would write a bad review...?? To give a store owner a bad review for your daughter's mistake like this is repulsive. I wish I had spoken up for the store owner in the moment. She was extremely professional despite Karen (Jennifer L below) bogus rant and claim. Jennifer L. - teach your daughter the right lesson here. These stores are what make Stone Harbor village center so special! shop local!!

We've been shopping at Heritage for years. They have a great selection for men and women. The…read moreprices are reasonable. The service and friendliness are impeccable. Highly recommend Heritage!

Terrible customer service - they are failing on really basic stuff. I find the way they do business…read morenasty and offensive

A big shout-out for Island Beach Gear in Ocean City, NJ!…read moreJust had a very supportive customer service issue resolved thanks to Nancy who went out of her way to accommodate me by going above and beyond and going the extra mile. Island Beach Gear remains Ocean City's premier top-tier quality merchant for all things beach. You can also order on line at their website here: https://islandbeachgear.com/ See you at the beach!

I was in need of a beach chair that Sat higher due to a recent knee replacement. I bought 2…read morechairs that I thought would be good. When I got home I realized neither chair was high enough. The next day we tried to return the chairs. We were not told they were not returnable when we bought them. We were told they were not returnable. We were told they was nothing they could do to help us. We were disappointed because the return was due to a medical issue. What a huge disappointment we have been buying beach supplies there for years. Needless to say we will no longer buy their products or recommend them to others.

I love the shop and the selection. Great prices as compared to other shoppes in the boardwalk. The…read moreman who works there -Maybe he's the owner-needs to take a course in customer service. I find him very rude and very cranky. I don't want to go in there anymore. It makes me wonder if maybe they are going to shut down.

I bought a shot glass (they had better, less touristy selections) and an impulse-buy "Cupcake…read moreBites" container. The Cupcake Bites are interesting. I'm not sure if I like them or not. They have a certain taste that makes me suspicious of them while still wanting to keep eating them. But it's a sportswear shop... what else could you expect? I take stars off because of the cashier experience. I asked if there was anything that the shot glass could be wrapped in, and he said yes and handed me the paper, rather than wrapping it for me. There's nothing particularly wrong with this, it just is bad form that kind of bothered me. The cashier also seemed disinterested and unhappy. I did really appreciate the vibe and music of the place though. Good selections!

Great selection of everything ! From bags to jewelry to gift items. Always find great stuff here.read more

I love Coastal FX. It's one of my faves at the shore in Stone Harbor. I never ever miss a chance…read moreto visit this inviting store. The vibe is one of kindness and appreciation. I have been greeted kindly, and with a "thank you" when leaving even if I did not purchase anything. They have a very interesting eclectic selection to shop from. They have some clothing, some ceramic souvenir items, clothing, handbags and some very attractive jewelry. You'll also see some art for sale too. I especially enjoy the handmade soap from Blue Eden that Coastal FX sells. This is how that soap addiction started. "The Beach" handmade soap caught my senses and the rest is history. I've purchased jewelry and a mermaid ceramic dish along the way and was pleased with my purchase. I like this store because it's affordable in the Stone Harbor world of affluent Dr's and lawyers with their multimillion dollar homes. I think you'll enjoy the selection.

Go here for amazing trendy fun embellished clothing! Walked by and had to buy many things! I was in…read morea rush so didn't try the things on and didn't need service so deducting a star since I can't comment on that experience but I loved what I purchased! The price point is good and affordable compared to several other casino boutiques.

I was first to review this back when I first started Yelping. Yelp changed the dates of my review…read moreand awarded FTR to someone else. If you look at my picture you will see the date is long before the person they awarded FTR did their review. Extremely unethical. I do not get paid to do these reviews obviously someone else did. Anyway this time around the bag boutique had regular bags. I didn't find much. The one I bought the zipper was broken on and I didn't realize it until I got home.

This is an overlooked little treasure om the boardwalk in Ocean City, NJ. The woman who owns the…read morestore is honest, and will give you special deals on merchandise at the end of the season if you ask. The handbags range from no-name knockoffs to adorable, unique. beach bags. They also carry a wide variety of natural stone and beaded jewelry at very affordable prices. Their jewelry does not fall apart-it is very well made. I've spend 16 years in Ocean city and this is one of my first stops when I hit the boardwalk!!!

A great measure of a local, specialty sports shop is how they treat the non-typical customer who…read morewalks in off the street. I'm not the image of a skateboarder (I'm middle aged, overweight and under flexible) but when I popped upstairs to look at some board parts, I was greeted with respect, good questions, and good nature. Ended up buying some Sanuks and browsing for a while (great selection of boards of all flavors, surf wear, and beach clothing). The whole staff was responsive and great. When it's time to finish outfitting the commemorative deck I received as an award, I'll be back.

In my experience, a completely unethical business. Will never buy from them due to their terrible…read more'service'.