I got in the shower one day before work and notice some small black mold and flies above my shower…read more I work graves/weekends so I was scared I wasn't going to be able to get any help any time soon, but shortly after I called I got a response back. Daniel came over the next morning and gave me peace of mind and tips on how to fix what he noticed and the concerns I brought up to him. Everything has been better since! Thank you!!!

Let me start by just saying, I would have lost my mind about 100x during this process if it was not…read morefor Daniel at IRS. I'd like to think my dad taught me to be a pretty handy and independent woman, but let's be real, some stuff I will never understand. So, when my water heater decided to Spring a leak & unravel into a larger issue needing restoration services, I started off with a company referred by my home warranty plumber, and when I looked them up on YELP, I was like "No thank you". I found the amazing reviews for IRS and Daniel (My superhero w/o a cape) and his team came to the rescue. He became my new best friend during this process. His extensive knowledge, support, constant communication (always a phone call or text away), for which I will never be able to say enough about Daniel or the team for their help & guidance. That unravel part, mainly on the shoulders of plumber, home warranty, home insurance, a whole dang sh*t show...but with Daniels help and guidance, I managed to get through it without going crazy and breaking down. I am and will be forever thankful for IRS, Daniel & their team! If I could leave 10 Stars, I would!

They are so fantastic!!! Love it!!! They are a great company to work with. Great value for your…read moremoney

Emergencies are never 9-5. Every employee who has come on site has been respectful, diligent, and…read moreknowledgeable. They listen to your concerns and answer any and all questions.

I recently had water damage to my townhouse. I greatly appreciate Imperial Restoration providing me…read morewith an estimate and gave me valuable information with the next steps. They were very thorough investigating what caused the damage, cleaning, and stripping the damaged area. Imperial Restoration will be the first and last company I would need for any similar event.

I would strongly caution anyone considering using Imperial Restoration for water remediation…read moreservices, specifically my experience dealing with Scott Gamble. After discovering a leak in my kitchen that caused plywood damage and warping, I asked my plumber for a recommendation for water cleanup/remediation. I was referred to Imperial Restoration, and from the beginning Scott Gamble was extremely persistent and pressured me into acting immediately. He repeatedly emphasized the urgency, warned me about mold, placed a blower in the home, and strongly pushed me to open an insurance claim, assuring me the damage should be covered. Because of his persistence, I contacted my insurance company and asked whether they could begin mitigation work while the claim was being reviewed. Based on the information and photos Scott already submitted to insurance, I was told they could proceed. Work started on May 6 and was finished by May 8. Here are my concerns: * No written estimate was provided before work began. * I did not receive clear pricing upfront before authorizing work. * I felt pressured into making quick decisions out of fear of mold and further damage. * Scott repeatedly pushed me to pressure my insurance adjuster for approvals and communication. * The company left my kitchen in disarray, including tarps and debris. * I specifically asked whether they would also restore/replace the damaged cabinets and kitchen components, and was told they had "a contractor" for that instead of handling it directly. Ultimately, my homeowners insurance denied the claim, stating the damage appeared to be long-term and not a sudden covered loss. Now I am personally stuck with an invoice for $3,377.91 due June 1, 2026, for work that I felt rushed and pressured into approving under the belief it would likely be covered by insurance. I was also later informed that concerns had arisen regarding some of the documentation/photos that had been submitted to insurance, which made me even more uncomfortable with the entire situation. Now my elderly father is left without a functioning kitchen sink, garbage disposal, or dishwasher, and this entire experience has created tremendous stress for our family. My advice to anyone dealing with water damage: Please get multiple opinions and multiple estimates before authorizing work. Do not let fear tactics or pressure rush you into making decisions. Ask for everything in writing before any work starts, including estimates, scope of work, billing expectations, and insurance responsibilities. I regret not slowing down and getting second and third opinions first.

I had a tub overflow substantial water damage. I had three…read moreestimates, and Rigo was the most organized and professional of the three. He started the claim process right away with my insurance. He provided me with his contact info so I could be updated. They also have better reviews on Google if interested in looking. He drew pictures of the area and documentation is very important in insurance claims. (One company - Life savers- claimed I would need almost double the work and money needed for repair) The job isn't finished but so far amazing

I am so grateful for WFM Restoration. I have been using them for all my water damage restoration/…read moremold remediation projects since I've been living here in Vegas (over 10 years). When I call them they make sure someone can come out to my house within 24 hours, they always communicate the step by step process, text me when they're on the way, and they clean up when they leave. I trust the quality, value, and service provided. I feel like my children and I are good hands and WFM has everything under control. I want to give a special thanks to Moises for guiding me through my last project. He was thorough, knowledgeable, available, quick but concise, and professional but personable. I couldn't have asked for more. The absolute best!!!

While trying to sell our house, we noticed some water stains on the garage ceiling. It was unclear…read morewhether the damage happened before we moved in, during our time there, or after we left. To be safe, we looped in all the appropriate parties, including Travelers and American Home Shield. Travelers connected us with Steven and Edgar from PuroClean, and we couldn't be happier with their service. Edgar was on-site within a few hours of the initial call. He quickly assessed the situation by cutting into the ceiling and inspecting for moisture or damage. He let us know the ceiling was dry, despite the stains, and confirmed there were no active leaks; something the plumbers sent by American Home Shield also verified the next day. Overall, I was really impressed with their prompt, professional service. Highly recommend!

outstanding job! Steven and the team did an amazing job annd also guided us through the whole…read moreprocess even beyond their part. Steve continued to check in and provide support long after PuroClean finished. I couldn't give a higher recommendation!

it's been a year and they have not finished the project. Debris, cabinets, sink and trash left on…read morethe premises even after repeated request to pick it up. Crown moulding in the ceiling has not been replaced. Pipes in the kitchen sink is leaking. I had to hire a plumber to replace pipes and drainage. Shaun keeps on promising to come and finish it but to no avail. I have been patient enough.

Fastest response restoration company I've ever seen you can give them a call in less than 35…read moreminutes. You'll have a professional standing in front of your door with all your water fire and Mold needs 5 Star service guaranteed

Not sure what's going on in Vegas these days, these places want your money but feel they can talk…read moreto the customers any kind of way. .I'm already stressed due to water damage in my home, and serv pro was scheduled to come out and do the repairs. We had a set time for them to come out , when i returned the miss call i was greeted with utter rudeness. The guy told me he was trying to come early to do the job , but he responded with "i guess it's a little to late for that , and proceeded to still be unprofessional . I let him know i had an appointment, and that how he spoke to me was in called for.I chose to cancel with them and went with another company .

ServPro was referred to me by my insurance to take care of water mitigation in a bedroom due to a…read moreroof leak. They did good work, were friendly, and were accommodating with my schedule. I would definitely recommend them for their services.