I can't ever contact them. Nothing works. I'm switching. They didn't credit my payment either…read more It was a really good service when they were in Valley View, OH but no more.

WARNING!!! CPAP USERS…read more I contacted Lincare Medical Supply & Equipment in regards to having my tubing and facemask replaced. I described the 2 items, discussed MY MEDICAL NEEDS and they never contacted me back. My Doctor sent them a prescription and I called repeatedly to get supplies. They LOST MY PERSCRIPTION and never called me back or returned my call for over a month. I called again when I realized not having the mask on was causing me to lose sleep, be exhausted. An employee says she's new, checked with a manager, no record of my case. Manager says, your name sounds familiar? asks me questions and promises a call back. No one called back about my case. I had the doctor send another prescription and I called saying please call me I CAN NOT BREATH at night getting very worn out exhausted MY HEARTS BEATING ILREGULARLY, I AM EXSAUGHSTED and LOSING SLEEP. They called my doctor, confused him, asked him for a prescription for a CPAP MACHINE, His nurse calls to set up an appointment with another doctor and to get a sleep study test done I don't need. I called them again saying I only need a tube and a mask. I knew the names of the people I spoke to and when talking, they couldn't get the information correct. I called no one answered and late that night I left a message telling Lincare the damage they are causing I should get a lawyer. I got an immediate call 3 days later and the rep, the person in charge. Said I needed a sleep test to get the machine that's the problem! She continued to BLAME ME saying they need the sleep test information?. The doctor said they fill a prescription and in this case your just getting replacement parts, no sleep test needs ordered for that. She then proceeded to tell me she on her own LOOKED UP MY MEDICAL RECORDS, then MADE A MEDICAL EVALUATION! that I need the test based on the age of the machine and doctor and information? I told her my doctor said I did not need anything but the supplies? When she went on I said what Doctor??? Lincare had DRAWN A MEDICAL CONCLUSSION BASED ON THE WRONG DOCTOR!, WRONG INFORMATION, WRONG INTURPITATION OF A DOCOTORS PERSCRIPTION!!!! To make matters a bit worse, the Lincare rep decides to laugh it off and make lite of the problem? That was the poor treatment, disrespect and ignorance I was treated with. Lincare risked my life and health with no patient concern. They failed at getting instructions right that are no more complicated then ordering a number 2 off a Mc Donald's drive through menu? I went to another company Fresh Air who solved this in 10 minutes.

Absolute worst place to get medical equipment!!! They say they'll call you the say before the…read moredelivery with a time they will arrive. Never called the day before or the day they delivered it. I had to wait around on them for 2 days just to make sure i got what i needed. Like i have nothing to do for 2 days, what a joke.

My mom was given an Rx for a nebulizer and so, of course, I waited until a Friday at 4:30pm (a half…read morehour before they close for the weekend!) to go in and get it for her. They were extremely helpful, and even though I accidentally made it hard on them (I went in without her insurance cards, on a Friday when her doctor's office is closed, and only a half hour before they themselves close for the weekend), they got it done for us! I feel bad when I'm one of "those" customers. You know the ones. The ones who don't have anything helpful with them (like insurance info) and come in at the last minute. Yeah. That was me. Yet they remained friendly, helpful, and got me the nebulizer my mama needed! She showed me how to set it up for my mom and how to use it. Letting me know that if I have any questions, I could call them! She also informed me about the quarks of the machine (i.e. Don't leave it on for more than 30 mins at a time, etc.). I appreciate their kindness and helpfulness, and I highly recommend them for your medical supply needs!

We had an emergency with my uncle. I called Sonshine at 8:05 about a lift chair. By 12:30 in the…read moreafternoon it was delivered to the retirement village and he was in it. Austin was amazing to work with and I told him we were looking for a simple operated chair due to eyesight issues. He got my uncle's height and weight and sent me the brochure for a chair. It was EXACTLY what we were looking, in stock and delivered. I cannot recommend them enough. We also were given a discount and the value of the chair was excellent. Call them you won't be sorry. They have all kinds of items in stock. If I could give them a 10 I would.

Well from the moment I stepped in the door of Sonshine Medical I knew I was in the right place. I…read morewas greeted with a very friendly face that put me with another friendly face. My questions were answered without hesitation because they knew what they were talking about. Many thanks to all at Sonshine Medical for taking care of just what we needed and it was installed by another that knew what he was doing. We will recommend them to anybody we talk to that need the best in that type of medical equipment and we talk to a lot of people. Carole and Larry

We have purchased and rented medical supplies from them. They deliver and set up ramps and scooters…read morefor us. The chair stair lift was cheaper than the other companies and they are local. Easy to contact if we had any problems.

Thank you This company went above and beyond. What they did…read morewas amazing. Justin was on time efficient and explained everything. I am so grateful. Thank you again Victoria Causgrove

Never had a problem with my prescription refills. The food…read moreand produce never amazes me after checking their sales flyer. I find in most all cases they beat even the big store prices on quality name brands (and with their own private labels even lower), Fast friendly service from all , plus I love buying from a local family owned business.

Discount Drug is a new Pharmacy for me this year, 2025. I am very disappointed so far! I have a…read morelimiting diagnosis needing easy off prescription caps. They have it noted on my record, and there is a black label on receipts, however, REPEATEDLY, I get home and I cannot open the drug bottle! When I asked about this continued failure, the pharmacist just says, "It was a mistake." I am concerned that If they can't follow a simple directive, they will give me the wrong medication! Today, again, I drove all the way back to the pharmacy to get an EASY-OFF CAP !!! The tech who waited on me kept running his hands thru his somewhat DIRTY LONG HAIR, and not sanitizing his hands before waiting on me. I wanted to say, "I'd take the cap off myself, but I am unable to do this!! Very dirty habit when handling people's drugs! What is wrong with the North Canton #46 Pharmacy??!!

Very disappointed with the service today. First, they handed back my prescription and said no…read moreinsurance company would honor it (called my insurance company which stated that was incorrect information, they would of paid 80% because they were out of network) then cashier proceeded to ring out two other walk ups while I waited to pay for my items. I understand they were busy, but they lost my future business due to 1) incorrect information and not evening checking in coverage 2) ignoring me and taking other customers 3) lack of compassion. This is new and scary, I am not a number and this is a medical supply store. Kindness would of been nice and I felt like I was a nuisance to them. I am all for small business and this is way out of the way for me. Two years ago, they were helpful in working with me to help a relative. I'm not sure what has changed but they need some sensitivity training.

Really went above and beyond to help me with my medical supply needs! Great Staff, very caring.read more

Worst pharmacy in town, in my opinion. My mom was getting…read moreher prescriptions from here. I asked that I be able to pick up her meds, rather than wait around all day for a delivery. When I did go pick up her meds, the staff were unfriendly and seemed annoyed that I'd come to get the meds rather than have them delivered. 2 months ago, they sent her a text that they had planned to deliver her meds that day (not sure why they ignored my request to pick them up) but had only discovered that day that she needed refills, so her delivery would be delayed for 5 days. No apology, no offer of emergency meds to cover her, I guess she was just supposed to keep her blood pressure down with the power of her mind. Last month, again they ignored my request to not have her meds delivered and sent her a text that the delivery was on its way. No one showed up. She called the next day to ask where her meds were and they said they would be delivered the following week. Again, no apology, no emergency meds. I'd had enough and went to another pharmacy to transfer her prescriptions. The new pharmacy called me and said that Akron Health Mart Pharmacy had actually refused to allow the transfer until I called to tell them why. So, I did. She's now with the new pharmacy and we are so glad to be done with these folks. Please, save yourself the headache and go anywhere else.

I love this pharmacy. You aren't just a number to these people. They know your name they ask about…read moreyour family, they honestly care.

Spoke to Dan on the phone and he was very friendly and helpful. Came into the store and I believe…read moreher name was Stacy and she was excellent as well. She was no-pressure sales person which is good for my mom as she does not do well with high pressured sales. Looking forward to shopping here for my mom more often.

From the owner: TLC Home Medical Supplies is one-stop solution for high-quality healthcare equipment, including…read moremedical supplies and services at competitive rates. You can rely on us for every medical supply requirement.