Hello,
I just wanted…read moreto convey the excellent service we received from one of your staff from Turibus in Mexico City.
Anna from Turibus. Anna was at the kiosk on the Basilica circuit. Anna was working the afternoon in front of the Burger King store, on Tuesday June 2, 2026 (I think it was on the Calzada de Guadalupe).
Anna was so attentive, patient with my not so good spanish (which I am working on for when I return to Mexico!), professional, and so very kind.
She helped us, and explained the Turibus routes. We both used google translate to communicate.
Anna was one of the most friendliest people we met on our entire trip.
We were on the Turibus the next day and did the Historical and Palanco Cirsuit. We wanted to do the Basilica Circuit to see if Anna was working to thank her again for all her help.
Turibus is so fortunate to have an amazing and kind person as Anna in their company.
Give this lady a prize and a raise for her amazing service!!!
THANK YOU ANNA!!!!
Now for the tour itself. We did the tour in Mexico City June 3, 2026. Great to see Mexico City, especially if you don't have a lot of time. We bought our tickets for 400 MX pesos each, at the stand in the Historical Centre for a one day pass. They give you headphones and a map. Don't forget to bring water, snacks, a small towel, hat, and go to the bathroom before you go, because one circuit can take almost 2 hours.
We did the Historical and Palanco circuit. The only thing was sometimes the descriptions of the area would cut off mid sentence, leaving you wondering what the rest of the story was. Depending on where you sit sometimes the connection to the audio on bus did not work. But no worries we just changed seats. Buses were clean. The day we went was hot, so if you are wearing shorts the seats on the top can get hot! But just give it some time to cool down. Bring a towel or sheet to cover the hot seat and you are good to go!
Overall, super fun tour to get to see the city. We did not have enough time to do all four circuits in one day, so maybe consider buying a 48 hour pass. Also note tours end at 7 pm. And depending where you are you could be dropped off mid circuit. So plan your time accordingly. This was explained very well by Anna (see above). She was amazing!!!
Also note is you are not fluent in Mexican spanish, which has some differences from other spanish dialects, bring your phone to translate or do some research on the tours before you go.
Thank you Anna!
Bernadette
Canada