My insurance in two cars and a home no accident. Was $240 two months ago and now it's $320. I…read morecalled this office to ask question. The girl put me on hold and never came back. She didn't even bother to call me back. Will be switching to Allstate. I've been with StateFarm for 10 years.

I have been with Eric Moreno's office since 2011. I have had several vehicles registered in Las…read moreVegas. I recently moved back to California after 17 years to find out he has a license in both states! Love his professionalism! He made it a point to contact me personally to get everything resolved, that I needed resolved. I give a five star rating, would rate 10 stars if possible! He went over everything on my insurance claims and was able to help me with everything that I needed help with. He knew that I needed everything done same day, and contacted me on his personal time to make sure everything was done in a timely fashion. Definitely recommend his service. Thank you so much for everything you have done and look forward to continuing Buisness in the future.

Ashlee was incredible today, signing up my grandson Fabian for…read moreauto insurance. She was prompt, professional, knowledgeable about insurance in general and very polite over the phone. A wonderful employee!

Yudhit Juarez always has a positive attitude and willing to go out of her way to help you in anyway…read morepossible. She is great at what she does! 5 stars in my book

Friendly. Professional. Knowledgeable. Affordable. Great…read moreteam there. Would highly recommend them.

Jebron and the team have provided excellent service for my home and auto policies. They have gone…read morethe extra mile to make sure that our family is well covered and respond in a timely manner.

You are very professional and appreciated for your rates are reasonable and the staff is up to…read moredate in their knowledge and professional topics of insurance !! They are pleasant and make you feel that your business is more than wanted & needed for to meet your needs!!! They at Joe Janet State Farm Insurance is needed and wanted!! The whole staff is excellent and gives excellent service to their customer's Thank You So Much R & S M

I signed up about a month ago to change Insurance for me and my son and I also added my condo. We…read morejust wanted separate Billing so my son could learn to pay his own bills. After being told that wasn't a problem now when I go to pay my bill. It went up $35 because they said they had to rewrite it because he's not on my contract anymore. To me that's called bait and switch and I am not happy with them .

Great service being AAA x50 years +with registering reinstatement of Mom's car in Nevada on a…read moreKiosk as well as smog and registration earlier as referred to smog busters on Cheyenne by staff at the front desk Great team and very much appreciated coming in from Southern California Cheers!

I came here as a member to get a temporary handicap placard. Check in was fast, there was maybe one…read moreperson ahead of me. They only seem To have 2 DMV desks so prepare to have a little wait. I probably spent a total of 1.5 hrs here. The customer service was great and this is a much better option than going to the actual DMV.

Danielle is so pleasant and helpful. She was so patient and really helped me understand the…read moreimportance of the right coverage, protecting my home and insuring my life. I never felt forced or obligated to purchase anything. She just listened and made the best recommendations based on my needs.

I haven't had a service as organized and steady fast as this office!! Not only was I helped in a…read moretimely manner but Danielle and her staff are amazingly friendly!! I highly suggest and recommend anyone and everyone to switch to Allstate!! (:

All the staff there is great and very helpful Highly…read morerecommend them. They take the time to explain everything, such as what is covered.

Great service and professional staff always here to help and educate customers about insurance needsread more

Dear Jim, Business Manager. First of all, calls with concerns or questions to your office are not…read morerecorded! And in a last ditch effort to down play my experience? You're implying I've misrepresented what happened to me! Again, I stand by my review as I do with all my reviews...(I've since moved over directly with my Travelers Insurance.) Which by the way, avoids me any delays, and they're not Commission based as your Agency? If you didn't get my point before in my review, I will reiderate: The rate increase is neither here, nor there. That cannot be changed, as it is across the board? It's the unfortunate way this agent, Martha acted by misquoting my Policy renewal in an email, at which I will post to show she had me thinking that there was no change in the rate at this renewal in October? At which any customer would have at a minimum have Trust issues with at that point. Then blinsidedly, I receive a letter directly from Travelers Insurance that I have a 30% increase? That type of an increase merits a phone call in advance after the email she had sent me, telling me the complete opposite!! With Zero personalized service on behalf of your Agent, which you apparently defend over a valued customer such as I, with this Policy since 2012. Furthermore, my Insurance Carrier, Travelers debunked your Lie you stated in your reply to me..(that in fact all agents were notified of this increase since May 2023!) And not the "only 30 days in advance", as you've stated? I remind you again, defending an Employee over a valued Customer is never an Option for a business Manager, or an owner? "The Customer is Always Right"

Due to an at-fault accident, my teenager's rates skyrocketed with my existing insurer. 360…read moreInsurance came highly recommended, and Stacy was amazing to work with! She helped my daughter understand her options, she was easy to communicate with, and we felt like we were valued as customers. She was able to save us over $40 a month compared to the other coverage, which doesn't sound like a lot, but for an 18 year old, it sure is. I'd never used an insurance broker before - and BOY did it save us time! They're listed in Vegas - we are in the Reno/Sparks area - and they were still able to help! Thank you for an amazing experience, Stacey & 360 Insurance!

Russell Roger gave me the best affordable car and house insurance..so if u need anything give them…read morea call there fast and they will get u a better rate . Thank you again.

When I called based upon their website, I had anticipated some intelligent conversation regarding…read morethe High Deductible Plan F for medicare supplement insurance. I had talked with a salesperson named Shelly to find out the difference between plan F high deductible and regular plan F and regular plan G other than the $2180 deductible. When I reviewed the plans online I had thought it was a no brainer taking the high deductible as essentially your paying a 65.00 premium as opposed to 160 to 220 a month. So you're paying 1200 to 1800 a year to insure against a 2180 loss! But Shelly had no input on that and essentially said she had not written a high deductible policy in over 3 years and had no idea what it involved now. That's very interesting considering that when I asked her for the name of someone else I might talk to in the company she indicated that she is the "senior" expert for the brokerage and no one else could help me. Now I can assume the commission on the high deductible is much lower than plan f or plan G. But it's amazing to me that a person and company that puts themselves out as being helpful to seniors would act like they have never heard of plan F hi deductible. I am still astonished at their approach. Myself at this point would not even consider any plan from this company. It's a new low as far as I am concerned for insurance salespeople. My next complaint will be to the Department of Insurance for the State of Nevada. This is a serious disservice to seniors that wish to learn all their options rather than just the ones the broker wants to present.