IMPORTANT ! We are in Mobile AL not Pendeton SC. Sorry for the typo…read more Big Bill's, in the person of co-owner Angie, has been our number one go-to when we have a problem with our fridge, disposal and so on, for a long time and this recommendation is well overdue. A few days ago our double wall oven stopped heating up so we couldn't use it. Angie quickly responded to our cry for expert help, removed the oven from the wall (without any help and it's heavy), and swiftly diagnosed the problem - a loose wire. Fixed. We recommend Big Bill's without any hesitation and say "Thanks again, Angie ! You provide a 5-star service".

Don't waste your time!…read more Called for an appointment on Monday, March 10, 2025, for repair of my dishwasher (not functioning) and oven needed a new light fixture, and was given an appointment for "before 1:00 pm Thursday" (3/13). At just before noon on Thursday I received a voicemail message from Angie at Big Bill's indicating she was enroute to my place for the scheduled appointment and to call back to confirm receipt of her message, and which I did within a minute or so of the missed call receiving the message, leaving a voicemail myself that I had gotten it and was awaiting her arrival. When Angie arrived she asked the problem and I repeated the problem from what we discussed Monday when I made the appointment. And, since she was unable to get the dishwasher out from under the counter I did it for her. After only taking down the data plate information for each appliance Angie said "We'll have to see what he says" (without being more specific who he is) and "I will get back with you tomorrow". At this point several facts should be noted: 1. I tried providing Angie with the data plate information when I made the appointment but was told it was not necessary. 2. Angie left the dishwasher completely pulled out from under the counter when leaving. 3. I never received the promised follow up call after Angie talked with "him" the next day (Friday) as promised. 4. Angie seems to think it's perfectly okay for her to park her service vehicle in such a manner that she is blocking my neighbor's driveway (see attached photo from my security camera). Again, absolutely nothing was done other than taking down the data plate information for both appliances and leaving my dishwasher out from under the counter for me to put back. Because of these facts and circumstances I can't recommend Big Bill's to even change a light bulb.

I had a horrible experience with the folks here. Apparently they have one employee with a drivers…read morelicense that can make deliveries. I deal with herniated discs and bulging discs. My timeline was very precise on when I'd need that mower delivered and they tried to cancel for a whole week. My suggestion would be to have a stand by delivery person that can fill in when problems in the store arise. Do not give a timeline if it can't be met. They had a bunch of excuses and one reason why I should be more understanding but I was the customer and I needed the delivery on the date I was given. I would not recommend this establishment to anyone.

Notes about service.. they require a deposit of $70 to drop mower off for routine service so if you…read morehave someone to take it for you make sure to send money with them. Normal service charge for oil change, plugs, air filter and etc is around $170 Blades & belts will be extra so expect to pay $170 to $300 to have mower serviced. (Service $170, Blades $45 (3), and belt if needed) $50 - $75). I would also note the hour meter when dropping off and picking up. Check oil, also run mower and engage mower deck to make sure thing feels and looks right before leaving.

So, I needed my LG refrigerator worked on. It completely stopped cooling and the freezer stopped…read moreworking also.i called everywhere and no one seemed to work on LG appliances. One person I called recommended SARS. They had an immediate opening and came straight out. My refrigerator was diagnosed and needed a new compressor. Thank goodness my refrigerator's compressor was under warranty and sars had one on the van. So I got my refrigerator fixed on the same day it went down. The prices were also reasonable. So if you need someone to work on LG call them.

I called Rob Albritton with SAR Services after getting a recommendation from B&B Appliance Parts on…read moreHolcombe Ave. Our dryer had quit heating and my limited knowledge was not getting it fixed. He arrived the same day less than 2 hours after the call and had the dryer up and running in no time, and for a very reasonable price. I will recommend them to anyone with any kind of appliance problems.

Had Maytag dryer service by technician Dennis who did a great job. He was great with our dogs and…read morevery prompt showing up on time and fixing the problem in 30 minutes.

Dennis came out and repaired our dryer on the same day we requested service. The work was done in…read moreunder 30 minutes! And the price was VERY reasonable. Thank you!!

The customer service at this place is above and beyond. Was able to repair my Dyson quickly and…read morereturned it smelling amazing with a full clean. Family owned and local

Great customer service for repair or purchase of a new vacuum. A&A carries bags & filters and…read moremore for your vacuums. I took my hand held rechargeable vacuum that was no longer working to be checked out. Tony was quick to analyze the condition of the vacuum and found that it needed a circuit board so cost to replace the part was more than half the cost of a new one. I chose the Simplicity rechargeable vacuum by Riccar. Thank you A&A for such great service!!

The location in this dated strip mall has seen better days, but I pulled up and a friendly lady…read morecame right out to help me bring everything inside.

I donate to the Dauphin Street location about twice a week . I love when Tanya is working . She's…read morehelpful she always comes out she talks to me the other day there was three donors at the same time she handled all three of us at the same time and still made all of us feel welcome like we were her number one priority . The place is always clean and we'll keep donating at this location

My stove needed attention after the recent storm short circuited it. I contacted this company after…read morereading the great reviews and was not let down by their five service, friendly attitude, and attention to detail. I highly recommend ReStart Appliance and plan on using them in the future. Thanks, guys!

Ease of contact. Honest assessment. Value. Professional evaluation. On time. Ease of communication.read more

I could not be more pleased with Sweet Dreams and the staff. I feel like I am taking my child to…read moreher "aunts" house in the morning. They are so wonderful with my child and love her like she is their own. It means a lot when your child wants to go and see them in the morning. Being a parent has taught me that it takes a village to raise a child and I am so grateful they are apart of our village.