Poor management, very slow to respond to phone calls and emails, but very quick to communicate when…read morethey want you to pay them. I do not recommend moving to an association managed by this group.

Patrick assisted me as the property manager of a rental home I lived in for 2 years +. There were…read morenever any delays in service requests. He was super responsive to any one off questions I had about payments, the lease, or various things that came up. He was/is honest, helpful, caring, & just a great person to interact with. Can honestly say I would work with him in the future if the opportunity presented itself. Keep up the good work!

He helped me aside from my past eviction and worked with me to figure out what to do he helped me…read moreso much I don't know what I would've done if he hadn't helped me as much as he did

If anyone is looking to buy or sell their home, you need to give Heather Regan a look. Her and her…read moreteam were very impressive and professional. She helped us in purchasing our new home and selling our old. I would highly recommend this group!

From the owner: Real Estate is more than square feet or steps on the stairs. It's more than the color of the…read moreshingles or the shape of the door. Real Estate is about finding the place you want to call home. The house where you'll make memories and experience the best parts of life. That's why Regan + Ferguson Group assembled an incredible team of specialists, who put the plus in everything they do. Our team brings integrity, energy, experience, intelligence, and a highly personal approach to every sale. The team's combined marketplace expertise, expansive network, and commitment to excellence set us apart as not just your average agents. But don't just take our word for it. The Regan+Ferguson Group is consistently recognized as a leading team in the region. Most recently, we were ranked nationally on Real Trends' America's Best list for medium sized teams, assigned to the top 1% of teams in the country, and became the highest ranked Fort Wayne and NE Indiana team. Our agents have also been named as 2020 America's Best Real Estate Professionals—an elite recognition representing only about 1.5% of all Realtors® in the country who account for more than 16% of all the sales volume closed in the last year. Whether you are a first-time buyer, or a savvy seller, we're confident we deliver a superior experience + something more. Let's get started.

We rented a 3-2 home in NE Fort Wayne for two years until we bought a house. The Rental Connection…read morealways handled our needs on a timely basis. We paid our rent 1-2 days before the first of the month and were good tenants who cared for the home as if we owned it. We received our full deposit back on move out.

Absolute worst people to deal with. The lady who owns the business and some of the houses is a liar…read moreand tries to get the people to pay thousands in damages that they didn't do when they move out. DO NOT RENT! And if unfortunately you do, TAKE GOOD PICTURES of the property. Protect yourself.

This is a review from an apartment owner, who contracted Eisaman Property Management for management…read moreservices. I've been in multifamily property management for over 10 years, with top national companies. I'm not going to mention specific names regarding who I dealt with and try to stick to just the facts. Eisaman is what you might call an apartment "loss leader" in Fort Wayne. What I mean by that is, their managed property in Fort Wayne consists of poorly maintained, low rent units mostly all in less desirable, high crime rate parts of town. It is clear that this is their niche for both property management and sales. Carving out a niche like this is not a bad thing at all, but for property owners considering Eisaman as a potential management company, this can be a good yardstick for the quality of service and maintenance they provide. Setting up a niche market in the low rent districts like Eisaman has, results in a very low bar for most aspects of management - especially maintenance. Much of their managed property appears to be owned by the company owner himself. This is also fine, but if you are a potential client, keep this in mind when it comes to setting your expectations as far as where you fall on the Eisaman priority list. There was a combination of poor management practices and inexperience that led to many "little" things being done wrong. If you have experience in property management, you understand how certain little things can come back to haunt 6, 12 or 18 months later. I won't spend time listing out the many little things that were done incorrectly (regularly misplaced rents, electric baseboard heat left cranked up on high in a vacant unit, etc.). If as a potential client you'd like to reach out to me in a PM I'd be happy to give you a more detailed and facts only overview (I have no personal angst with Eisaman, they just did a poor job). The final act before Eisaman and I parted ways was an apartment turnover quoted at $1205.00. When the bill came, it was just under $2000. (I received no calls during the turnover for approval on change orders, etc. Per our original contract, I had to approve anything over $100). When I questioned the unexpected increase in the cost of this turnover, first I was met with resistance. To continue to be fair and stick to just the facts, after pushing harder, they did waive/refund the $700+ unexpected overage. (I can say that I would be swiftly terminated by most all of my clients if this same thing occurred on my watch.) After this turnover incident, I received a termination letter from my property manager at Eisaman, saying that we "had different management philosophies" and they would be terminating our contract in 30 days. A couple things about this. First, Eisaman's management contract is a long term contract (such as 12 months) and doesn't allow the client to terminate early without a fee (but apparently it allows Eisaman to cancel). In my experience on both the manager and landlord side of things this is atypical. Most property management contracts for 3rd party multifamily management are month to month with a 30-60 day notice period for termination. Second, although Eisaman gave me a 30 day notice, they terminated after about 2 weeks, just cold turkey. Luckily, by that time, I had other management lined up, but I found the "bait and switch" unprofessional. In defense of Eisaman, there is definitely a dearth of good multifamily property management firms in Fort Wayne, and housing is cheap. This all leads to a vacuum, giving Eisaman more of a market share than they should probably have and allowing just about anybody with a pulse to enter the business of owning rental property. Like most 3rd party managers, (this is my opinion) the whole office seems overworked and underpaid. Again, if you are in the market for property management services in Allen County/Fort Wayne/ Auburn area, feel free to PM me and I am happy to provide more details.

Terrible company! Wasn't able to actually move in until way after our date, still with tons of…read moreissues, and the answer is always "I don't know how/why it's that way" and the only thing you get is empty promises, rude remarks (like saying the issues are due to your karma) and lies!

AG rental is hands down the best I have ever dealt with! They are very quick to rely If you have a…read moreproblem. My bathtub water wouldn't run I sent them a message at 11pm and someone was here at 9am the next day and the problem was solved! They are very friendly and highly recommended!!!

I was a long term renter, having rented the same home for over 9 years. AG took over management of…read morethe property roughly two years ago. The house was over 100 years old and needed maintenance pretty regularly. For small repairs, AG was very responsive. But recently some larger things began to go wrong and the response was essentially zero. In March, I began to see wildlife, including stray cats, in my basement. After looking around the perimeter, i found that the foundation was beginning to collapse. AG sent a maintenance tech to look at it. They removed a plywood barrier in the basement and showed me that the wall was also collapsing inside. This was where animals were entering. The plywood was secured so that they could not enter the basement's main area and then nothing else was done, no further communication. Three months later, I noticed a hole in the plywood and again saw animals in the basement. An unknown creature chewed on wiring down there as well, causing a dangerous situation with the furnace running out of control. Temperature in the home reached over 100 degrees that day. AG again sent a tech to look at the basement. This time I asked for a timeline, as the situation was becoming really concerning and potentially dangerous and unsanitary. I was told they could not fix the issue and would do nothing until the owner approved. So at this point I have lived with a literally collapsing foundation and animal intrusion for 3 months. I then called Neighborhood Code, who found a slew of other violations in the home. A condemn and vacate order was issued and i moved out. AG was able to satisfy the items on the condemn order which included a sewage leak and unsafe wiring and just barely avoided the house being condemned. Not one person in their office apologized to me or asked if we had a safe place to go. There was absolutely zero compassion for me and my family. Their response has been to threaten me with the terms of the lease (by text message of course), as though the property can be rented to anyone in this condition. The foundation is still collapsing, outlets are not compliant in kitchen and bathrooms, none of the windows on the first floor are functional, etc., etc. Avoid at all costs. This is slumlord behavior. ​​I wish I could give zero stars.