I can't say anything bad about the staff, nor my Physical Therapist who played a role in my…read moretreatment. Derrick, was Awesome in every aspect of the process and professionalism that he displayed throughout the 6 sessions I had. Richard (Physical Therapist) was polite but his disposition was slightly blander to me. Tiffany, was pleasant, and polite. Christine, and Morgan at the front desk were kind, relatable, attentive, and respectful. I was appreciative of their hospitality and willingness to help me with my injury recovery. Happy Holidays Dignity Health Physical Therapy Team.

My son was assisted by Denis at his intake appointment. Denis was so kind and provided us with lots…read moreof information, he seemed incredibly knowledgeable about the body and was thorough during his examination. After going over my son's injury he began a series of tests to determine the length and type of program that would suit him best. We were provided with print outs of exercises that my son could perform at home on his own. Overall the initial visit was great.

I received the referral from my orthopedist and insurance. It took a couple days to get the…read moreinsurance approved and my first appointment set. The first appointment was great. The physical therapist completed a full assessment, asked my goals, and we set a plan of action together. This office has lots of therapists, techs, and equipment available for all your needs. They work together as a team so your waiting time between exercises or treatments is very minimal. I also appreciate the staff's positive and encouraging attitudes. That's what I need to achieve my goals.

Avoid ATI! The "therapists" stand around chatting and act like patients are an inconvenience. They…read moredo not change up exercises, as they should, they just keep saying next time. I finally quit and just did the exercises at home. I went from November 2025 - January 2026 and just figured out I was overcharged $25.00 per visit. When I called I was informed my account had a credit balance and if I wanted a refund would be processed within 60 days. Since it's been 6 months since my first visit I'm assuming they would never have refunded me without a call to them. Sad patients are being treated like this.

Took my 85 year old father in for an evaluation because he is in severe pain from severe spinal…read morestenosis caused by the arthritis in the 2 back fusions he had 20+ years ago. It basically means the arthritis has grown to a point where it is severaly pinching his spinal cord. Over the past 9 months when he was first diagnosed (we had to take care of other medical issues during this time - reason for the delay) he has severely worsened. We were advised by the surgeon that we needed to go to pt and pain management before surgery. This was mainly to prove that he has no other treatment option other than surgery. Since it is now 8 months since the diagnosis he has gotten to a point where he cannot walk far at all without severe pain and numbness in his legs, causing fear of falling. 8 months ago he could go to town shopping on his own - walk around the store and come home. By the time he got home he would be in pain but then would sit down and recover. At this clinic, he was "evaluated" by Jeff Hill, one of the 3 people who RUN ALL THE KELLY HAWKINS CLINICS and is listed as OWNER of this one in Vegas. Jeff kept insisting that my father, who is at a level 8 on pain with hydrocodone pills every 6 hours, could benefit from physical therapy. He stated that my father's possibility of rehab after surgery is POOR... obviously this man didn't know my father had heart surgery 2 years ago and the surgeon told him he recovered better than some 60 year olds who went through a valve replacement, and 3 bypasses!!! He diligently did his reha after with a home care nurse and recovered wonderfully!!!!! Even before his heart surgery the surgeon told him he is healthy as can be, just not the heart... OPEN HEART SURGERY...on an 83 year old... and my Dad easily recovered with his post rehab.....This Jeff guy just makes assumptions not knowing details and doesn't seem to care. Even the surgeon 8 months prior said surgery was the only way to CURE his problem. So Jeff would rather my father be in pain, worsening his stenosis by prolonging surgery, than agree that PT wasn't the answer. I agree with physical therapy 100% in many cases as I have gone after several surgeries (never to Kelly Hawkins). But in this case it doesn't take a rocket sientist to know that when a man can hardly walk, stand or sit because of the SPINAL CORD PAIN AND NUMBNESS, that PT is NOT the answer. His eval suggested 1 month of treatment for my father. Idiotic. PLUS he said that we told him "we are only here for the insurance." THAT is NOT what I specifically said, it's a lie and not what I meant - my father is on Medicare with a secondary insurance. All this man wanted was to get money into his clinic by trying to force someone into therapy when it would only make him worse. Spinal Stenosis can get so bad as to paralyze a person and make them use a wheelchair.. this guy didn't care - it was his ego and his clinic raking in more money that mattered most to him. Stay clear from this egotistical jerk!

The staffs are friendly and the therapist are professionals. If you're having any physical pain try…read morethis clinic it will help you to recover from it. Patience and motivation is what you need. No bad experience only positive. Highly recommend this clinic.

Spectacular place! Went here for some Medically assigned therapy and was overwhelmed with the level…read moreof attention and service. From the receptionist, Kathy, with a warm greeting and efficient attention, Kristina the massage ssistant providing support, friendly and professional, to Gregory Rapp, my masseuse who was very professional and knowledgeable in his craft. Great service, great people, highly recommend this place for all your chiropractic needs.

I was pleased with the service and with the results provided by the Optimal office on Buffalo…read more Alex, the A"head" guy was attentive, professional, and made my knee feel like I could walk, again. He provided explanations in simple language. Answered all of my questions without being annoyed or being in a rush. Alex's student assistances were good and under his leadership will become great workers/therapist.

I want to share my experience with the physical therapist who assisted me in my recovery. His name…read morewas John, and I highly recommend him. He took the time to listen carefully to the root cause of my injury and then developed a four-week plan. He was very thorough and patient throughout. If you're seeking someone knowledgeable who can help create a plan to reach your recovery goals, he is the right choice. Thank you.

My first visit was very good and positive. Then they told me that I couldn't have a second visit…read moreuntil my insurance approved it. I waited a week and nobody called me so I called them. The girl who answered the phone was surprised that nobody called me. I guess nobody ever would have. Anyways I make a second appointment. The girl couch I got this time seemed annoyed to be there. She told me to do three extra quick exercises and told me that I was done. Next to me a woman with elevated legs who fell asleep and started snoring. Then there was a big loud announcement that someone was snoring. Then the girl couches ran over to her and were laughing telling the woman that she was snoring. They also told her that she was done for the day. I doubt a few minutes with her legs elevated helped her much for whatever her problem was....I also don't think the 3 minutes of exercise they told me to do was worth the trip or co-pay here. My take is that you can have a good experience here and it can also go no so well. The office duty can be improved. Also the care quality can be improved. After my last visit I have no reason to return unless I feel like deducting $65. there for my co-pay instead of losing it in a slot machine.

I selected this facility because it is very close to my house. I have completed physical therapy at…read moreanother facility and wasn't completely happy with them. However, the entire staff at AMT was outstanding . Juan, AJ, Mike were professional, knowledgeable, and experts during my 10 weeks of knee replacement therapy. Thanks to the entire staff, you all are "the best". I will see you again in April 2025, after my rt knee surgery is completed. Thanks again, I learned a lot and my knee feels great!!!

The best physical therapy center in Las Vegas, the staff , Mike, Juan , Angela, KeKe , X , are…read moregreat, they really care about all their patients, they truly interact with all the patients, just the most friendly atmosphere i ever experienced, I have been to a few, Angela truly gives the best massages I have ever had , they play all types of music for the patients, whatever you want to hear they will play for you , ANeal

Best PT place I've ever been to. Everyone is helpful and friendly & Paul and his team go above and…read morebeyond for patients. Highly recommend them.

Amazing place !! I had vertigo from a plane ride I took and no one could help. Not the doctors I…read morewent to and I went to 5 different ones ! So amazing the help I received here !

What a great place to go to get your back adjusted they really do take care of you…read more I've never had a chiropractor take take x-rays and take care of me at the level that these guys do. I highly highly recommend. I gained back 2" of my height.

Was trying to get to the appointment a bit earlier but ended up being about 12 minutes late (mix of…read morework issues and construction on the route). When I got there they said I would have to reschedule since I couldn't do the forms and the appointment within a 40 minute time frame. They aren't open anytime on the weekends and I took time off work to try to get some help with a pretty serious injury. Beyond disappointing and not worth your time if you're employed in my opinion.

There is one employee there who actually takes pride in her job and understands how to communicate…read more The rest of the staff including the regional manager is not only unprofessional, but needs to take a class or two in customer service and learn how to deal with people. It's not nice or professional to assume and cut off people when they are trying to communicate an issue with staff. This place has a high turnover rate and has problems internally. One of the person doing the schedule does it on how they feel not what is readily available. Her supervisor is best friends with her and will cover and sweep everything under the rug. The regional manager Michael Smith is rude and treats you like a number and not a person. You would think with a name of speak easy it would be easy to communicate but that is not the case. Have been a customer for years and it's sad to have seen all this people come and go and this place go down like it has.

Just want to thank Ms. Emily. She always brings out the best of my boy Roy; he sometimes can't find…read morethe words to express himself, but Ms Emily is always there to help him. I am thankful for you today. My boy Roy and I, thank you, and look forward to continue this long path. I look forward to the day he is able to put all of his thoughts in words.