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    5.0 (1 review)

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    9 years ago

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    VyStar Credit Union - rear/drive thru

    VyStar Credit Union

    (12 reviews)

    Thank goodness this VyStar is staying open! This location - directly across from Henry's Depot in…read moreSanford - has the loveliest team! When I decided to open both a Savings and a CD, they were helpful and efficient. I am always greeted upon arrival and, if there is going to be a wait, they keep me informed. I wish I could count on this level of customer service at every business I frequented, by I'm certainly grateful for the VyStar team.

    I almost considered moving all of my accounts to Vystar between my personal, my money market, and…read moremy business accounts. And that was because of the great experience I received with three loans from them a couple years ago. I'm not quick to judge and I usually have to test the waters before I make such a large transition. Unfortunately, my experience over time has shown this bank to be very troublesome when there's a problem and there is no quick to anything at this bank. I have three loans with this bank. One of the three is paid off and one of the remaining 2 im constantly needing proof of insurance. I can't understand it I don't know why but the proof of insurance with this bank is the craziest circus I have ever seen. First of all you have to receive a letter to receive a reference number and a pin if you don't have the reference number and the pin the website says to click on the button that says "no reference number or pin" but there's no button there to click,,,, if you call customer service they cant help you they refer you to literally another company that for some reason is the only way they can receive proof of insurance. A declaration of insurance and just having the insurance itself sent to the bank is not enough for them. It is the most asinine thing I have ever seen in my life. This has now caused late fees and their own insurance charges on my loan of which I will not pay. it's a real hoopla of baloney so if you're looking at getting a loan in the beginning it might look ok but how they handle everything on the back end dumbest thing you can do. I cannot wait to get out of this bank. I thank God every day I didn't move my business to this circus.

    Select Merchant Solutions - financialservices - Updated May 2026

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