DISREPUTABLE! BAIT AND SWITCH. We signed up for a 9am Auschwitz tour. It takes 60 to 90 minutes…read moreto go from Krakow to the camp. We were texted by this tour group, loyaltyComFort Tours, the night before saying the pick up would now be at 5 AM. When you try to call them as I did about 20 times no one answers. A driver contacts you via text to confirm your 5 AM pick up, but will not speak to you either. To get reserved tickets for Auschwitz it must be done many weeks if not months in advance. To get it closer to the date which we did about a week before, they don't tell you this, but they basically take you at the crack of dawn for you to wait in line to get your own ticket. The line forms around 5 AM and they don't sell tickets until 7:30. Then after waiting in line for another hour or so, when you finally get up to the ticket window, you get a timed entrance for much later in the day, so you're just hanging around with nothing to do. And yes, it's a guided tour of about 25 people but not by your tour company, but by an official tour guide at the camp. That is the only way they will let you tour Auschwitz. The camp does a really good job. It's really shameful that this is ComFort Tours modus operandi. I would recommend getting your tickets on the Auschwitz website itself or going through your hotel for someone reputable that won't pull this on you. Apparently several companies do this.

Visited Auschwitz on Tuesday 30th July through Comfort tours. An absolutely incredible experience…read more Brilliantly organised and the tour guide Jacob was outstanding & very friendly & informative.. I can't recommend highly enough. If you are travelling to Krakow these guys will see you right..

I tend to favor these smaller airports. Getting to and from the airport can be slow due to the…read moreinfrastructure (reduced amount of roadways). However, once you've arrived or departed it's very simple. It didn't take long to disembark from the plane grab my luggage and Uber to my Air BnB. When I was dropped off by Bolt it didn't take long to find baggage drop off for Lufthansa. Security was seamless. They seemed to be organized and directed passengers to various screening lanes. I was impressed. My gate was easy to find as well. There are also plenty of e-signage for finding your proper gate. Also, I can see population growth and more airlines using this airport so expansion will be mandatory. Until then, it's a good airport. I will use it again.

This is a pretty small airport, with nothing negative to report. It seemed well organized and our…read morebag drop was easy. We we're walked onto the tarmac and upstairs to get into our plane, rather than using a jetway. Going through security was also quick and easy.

I also chose this free tour because of the clear English speaking guide…read moreELA. We chose the Jewish walking tour. You can find her with a umbrella and a flag on top showing what language it will be , our tour was 8 people , we gave 30 pln tip. She had a lot of great details an insight. Showed us spots we might want to return to and we finished up on the platz of 68 chairs. Good pace and everyone seemed happy.

This was a great way to get acclimated to Krakow, and a great introduction to the city's…read morefascinating history. I researched all the other walking tour options and was very, very happy to have chosen Crakow Free Tours for the Old Town Tour. Jacob was a fantastic tour guide. He had a very charming way of keeping the tour both incredibly informative and incredibly interesting. This man is very passionate about his city. What a pleasure this was. And his English was perfect. Very easy to understand. Excellent. I met some really nice, friendly people on the tour. The group size wound up being perfect. Pace was perfectly managed too; not too fast, not too slow, just right. Highly recommend!

Knowing this was my 300th review, I really had to make sure that the place was Worthy. This is a…read moretourist agency in Krakow Poland. The people that work there are extremely nice, very personable, and really make things fun. We were interested in possibly booking a tour of Auschwitz and also the salt mines. The young lady and the gentleman who helped us, Paula and Paulo, were both very honest with us and told us that we would be okay on our own with the Auschwitz tour, but we're better suited to take a group tour for the salt mines. So, we booked a tour to the salt mines. The company provided transportation to and from the salt mines, which was easily located in the main part of the city. Once on the bus which was very comfortable, we made our way to the Salt lines. Everything was organized very well, we all got stickers, and it was very little unnecessary waiting period the guide was even smart enough to let people know when they should probably try to go to the restroom, because there would be a while before we had access to another one. Everything was well-organized, the people were super friendly, the prices were very reasonable, and the tour itself was good. I would absolutely use these folks again if I had to book a tour while in Krakow Poland, and I recommend you do the same!

My friend in England found this tour online and so we booked a reservation…read more The tour starts promptly at 5 in front of St Mary's Basilica. Do not be late! There are two guides: Dominique & a Turkish gentleman who's name I didn't catch. They aren't always both on the tour, sometimes one goes ahead to the next establishment. This was very interesting in that the tour guides had a plethora of information to share about the making of vodka (information overload). However, one of the guides does not drink which is odd given he is running a vodka tour. And the guides only knew about Polish vodkas, they had no idea about vodkas from around the world and had never heard of Tito's! I know Tito's isn't distributed or sold everywhere in the world but given their market share in the vodka industry, I would expect the guides to be familiar with other brands. We went to 4 different establishments, we walked to each one so wear comfortable shoes. The first place was kind of an old style Polish pub/restaurant where the waitresses wore costumes and the decorations were dated. We tried a potato based vodka and the bison grass vodka. The food served here was excellent!! Especially the cabbage dish. I would eat something small before the tour but not a big meal as you will want to try everything. They claim that if you eat fatty food in Poland, you won't get drunk while sipping vodka. But by mid tour you will have a buzz and I have a high tolerance. Most of this vodka is pure so 96% proof and above! The second place was a stand up bar that was very small but it was various flavors of vodka. Here you can buy vodka to take home, they will bubble wrap to& package the bottles for flight. Try the chocolate vodka! The tour guides will likely serve quince & elderflower; they will tell you the Chocolate is more of a liquor but it is so well made over there!! The third place we went to was another one of those old timey bars where the decorations are dated. Here we dined on bread and herring with onion but we tried the purest form of vodka. This is the only time we did a shot to drink it fast. It was so good!! Lastly, we ended up at a Jewish prayer room turned pub that was really cool! The vodka here was the best on the tour. Our group ordered about 5 rounds, we couldn't stop!! This place had wifi too.

An Outstanding Walking Food Tour! Delicious Kazimierz Food…read moreTour from Krakow Kamilla was a great guide and a wealth of information on Polish cuisine, history, favorite local hangouts, & just about everything Krakow. It was like spending an afternoon with a friend. We asked a lot of questions, & Kamilla answered them with enthusiasm & patience! Come hungry & leave happy - there is plenty of very delicious food & drink. It is also a great way to see the city's nooks & crannies. At the end, we received a map of "Delicious Tips" with Kamilla's recommendations for further exploration of Krakow's unique cuisine. A must do in Krakow! Highly recommended!

Tom was an amazing tour guide. He picked us up at the hotel we were staying at and we toured Old…read moreTown, the Ghetto and the Jewish Quarter. He stopped at several key locations of historical and cultural significance including the Schindler Fabrika, the Ghettos Hero Square, Old Synagogue and Church of St Mary (amongst several others). There was a narration and his own explanations of the significance of these places. He also added a "locals" knowledge that was both interesting and helpful. The tour(s) were more than three hours and worth every minute. Also, he bargained on price and worked with schedules. He answered our questions with patience and PERFECT ENGLISH!!!!

Excellent service. I used them for two airport transfers and for a private transfer to Auschwitz…read more Professional, courteous and they speak english.

Jewish Quarter Tour: This was an extremely powerful and moving tour. I researched all of the other…read morewalking tour options in Krakow and could not have been happier to have chosen Good Cracow Tours for the Jewish Quarter Tour with our phenomenal tour guide, Bartek! It's been 4 weeks since I took this tour and I'm still thinking about many of the things Bartek shared with us. And his English was perfect. Very easy to understand. Excellent. I just can't say enough great things about him and the tour. This man has an exceptional way of conveying his great depth of knowledge and his great passion for the Jewish Quarter and the history of the Jewish people in Krakow. I only wish I had taken more tours with Good Cracow Tours, and especially with Bartek!