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Menorah Park of CNY

Menorah Park of CNY

2.0(4 reviews)
3.1 mi

My mom was recently a patient in Menorah Park for one week. She was there in connection with…read morerecovery / rehabilitation following hip surgery. During that one week, she was initially roomed with a patient suffering from dementia who was later moved as she was having frequent outbursts. However, the woman tried on several occasions to return to the room and was yelling at my mom through the door that my mom was trying to steal from her. On a separate occasion two individuals tried entering the room. This caused my mom unnecessary stress for her safety and peace of mind and concern on my part for how well everyone is being supervised and cared for; especially those who either can't advocate for themselves or don't have friends/family checking on them. Both my mom and her new roommate waited anywhere from 45 minutes to an hour any time they requested toileting assistance causing her roommate to wet herself due to the wait. Rather than receive an apology the roommate was yelled at for 20 minutes (witnessed by my sister who was too afraid to say anything for fear of repurcussions to our mom). We understand the facility is short staffed but raising one's voice to any patient is unacceptable. Ants were observed in their room to the extent that my mom and roommate were moved to the hallway while the room was cleaned. Prescriptions that my mom needed upon discharge (24 hr home care versus remaining any longer at the facility which would have otherwise been weeks) were not called into the pharmacy due to "computer issues" We were told this was consistent with what others have observed here and at other facilities which is simply unconscionable and sad that no one was surprised that this was our experience as well.

I feel like this place is very good and that they deserve a second chance. The only reason why…read morepeople are so pissed off it's because there's not a lot of nurses and it's hard to get qualified misses and then about the food the food not terrible. It's just a different way of making the food. It's a Jewish home and that means the food is cultured y'all really do not give this place a chance you're just highlighting the bad part of it or actually celebrating the good things.

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Menorah Park of CNY
Menorah Park of CNY
Menorah Park of CNY

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CenterWell Home Health

CenterWell Home Health

3.0(2 reviews)
4.3 mi

I've been seeing OT, PT and nurses for a few months because of recent abdominal surgery from which…read moreI am still trying to recover. I injured my leg last night and developed a small scrape. I spoke with Cheryl in their office, begging her to send a nurse to look at it even though I saw one just two days ago. I have a hx of cellulitis in that leg, even from small wounds like that and I am a diabetic. She refused, saying "it's not a thing." Cheryl kept talking over me and refused to shut up so I hung up on her. I even swore at her, which I wish I didn't do but I am scared about what could happen to me. My next scheduled nursing visit is in 5 days. A lot can happen in 5 days. As a medical professional she should know this! The front of the folder they gave me says "Call us first. We may be able to help you avoid unplanned hospitalizations if we know you need our help." That's a big fat lie. I wouldn't recommend Centerwell Home Health to my worst enemy, even my ex-husband.

I am so happy that we chose Kindred at Home to care for my 87-year-old mom when she left the…read moreTransitional Care Unit at Upstate (Community Campus). Thanks to the dedication and skills of the nurses, physical therapists, and occupational therapist who visited my mom on a weekly basis, she is now 100% recovered. In fact, she seems stronger and more independent than before she went into the hospital in November. Best of all, she loved each and everyone of the visiting health care professionals. Also, it gave us great peace of mind to have a nurse on call 24/7. I cannot begin to express my gratitude to the health care providers at Kindred at Home and highly recommend the agency.

Sedgwick Heights - assistedliving - Updated May 2026

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