Book early, there is a reason why this hotel is in demand
Pros: As a visitor from another country, I found this place to rank with the very best that I have experienced in the United States and abroad. This could easily be a 4 or 5 star accommodation by US standards.
The service of the staff is centered around attention to detail. We booked this place for two days and within hours they knew our needs because they made notes regarding our children who had allergies. Food was prepared and presented in an excellent manner.
The room was clean, from the sheets, the floors, and the bathroom. When we arrived my wife was not pleased with the cleanliness of the room. Within minutes there were staff working on the issue and did a stellar job in representing the room to me and my family. This place is moderately priced, but you get great service and quality. The manager was always in contact with me even though he had to tend to the other 150 plus guests. The manager and staff made me and my family's experience memorable and special because we were treated with respect and kindness. We felt like valued guests and were left satisfied.
Pros: Attentive and genuinely caring and hardworking staff. Good quality foods available and great selection. The breakfast buffet was clean and everything we had was clearly labeled and staff knew exactly what was in the ingredients which allowed our daughter, who has a host of allergies, to partake in the food that was offered. The game room was adequate for children and the gym had all the equipment you needed for a full body workout. There was a small children's entertainment room , and everything you could ever need from toiletries to dining experiences were in walking distance away. The place felt secured and exclusive. I never felt threatened or worried that my wallet would get stolen or my family threatened in any way. There was a swimming pool that was clean, and staff ALWAYS available to ask for help or assistance with anything.
Cons: none
What made this place extraordinary was that most staff was knowledgable in everything regarding the hotel and its amenities, and if they could not answer those questions, they were able to find the answers within minutes from their managers and peers.
Stellar service, stellar quality. Good place to bring your family, and safe! read more