I recently contacted them to help me in setting up my home theatre and I could not be more pleased…read more They showed up, offered good advice on the best ways to proceed and then started the project. They were professional and were very respectful of our property and cleaned up beyond expectations. I would highly recommend them.

We were having difficulty with our surround sound system and Field Mead at Hi-Tech worked with us…read morefor two days to make sure that we found a solution. He researched the cabling required by Directv (our new cable provider), and suggested a cheaper, more correct cable than what we had purchased at our local big box store. After we successfully installed the cable the next day, we were pleasantly surprised when Field called back at the end of the business day to make sure we had surround sound! We always call Hi-Tech with our audio questions.

Starlight was recommended by a Port Angeles locksmith who was unavailable at the time needed…read more Called Randy, he was in the middle of a call but came within 5-10 minutes after talking with me. Very courteous and capable. Had my car door open in 10 minutes. Highly recommend this locksmith.

Very prompt and courteous service after my lockout. Randy was able to open the lock very quickly…read more Thank you!

I love this company. They were fast and worth the price. I definitely recommend them. They fixed…read moremy key pad door lock on my front door. I haven't been able to use my front door for years and now my key pad works. Thank you!

Very expensive service charges. I called in for a request to…read morerekey my doors in hopes to avoid replacing the whole knobs. Quoted $65 per door to rekey. $79 flat service call fee. You will save more money going to Lowe's to replace the knobs.

Highly Recommend! I am all in with the person who said they would give Fortress ten stars!…read more Bamba was there for a very difficult situation that required subtlety and preventing conflict in a very charged process. I couldn't have done it with out him. He has exceptional skills that include negotiating, deescalating, providing support, mediating, in a intelligent, humane, and thoughtful manner. I felt safe. I am sure he could have dealt with any thing that came up. Fortress exceeded my expectations by light years! Thank you so much.

Bamba and his crew act with integrity. And they get the job done. Hired them to he'll get rid of…read morean encampment of fentanyl dealers. They didn't shrink from the challenge. Thanks to

I asked that the upstairs of my rental be checked for a problem with a light fixture at the top of…read morethe stairs and, although, yes did fix a switch and tightend a ceiling fixture they did not check the light at the top of the stairs which was the most important issue. They denied that I asked for that to be fixed when it was the main thing I wanted fixed. $330.00 later.....I called them and they were going to charge me to go back out and check the light out! I won't be using them again. I suggest if you do use Kirsch that you have them reiterate what you have asked them to do.

My service appt went well with Kirsch and the office was very prompt with scheduling. Value was…read morevery good and the tech was very professional. However, I did request an estimate on other work. Details were taken, but no one ever followed up on the estimate. So, I would recommend them for quick service calls, but not larger retrofitting projects.

We had these guys out for a fairly straightforward job by their standards--we needed to hide some…read morewires, tuck away a couple components, and set up the TV sound to come through some additional speakers for added volume. They showed up right on time and got right to work. They did everything quickly and pleasantly and exactly as asked; they even figured out stuff that I wouldn't have been able to explain--even though all the equipment was already here, it wasn't stuff they sold. They upgraded our blown speakers and left everything in perfect shape, nice and clean. We couldn't be happier with the work.

Just an all-around positive experience from start to finish. Excellent communication (which is…read moresomething that has been a struggle working with other companies). Ariez was my main point of contact and he did an amazing job setting up our new 4K short throw projector, organizing all of our surround sound and getting our super fast internet set up throughout the house. Nick, the owner, was great to work with as well. Highly recommend them and will definitely be using them again in the future!

I limped through my last tax season, the 7th on my old computers, and knew I needed new ones. I…read morechose Grant Gilliam, who really knows his stuff. He came to my officey, looked at the specifications and recommended a new system. He could see that our server was up to date, so he didn't push us into buying a new one, but we purchased three new computers for the employees. The computers were installed Friday and he's been by on Monday and Wednesday, just to see if we had any issues. The minor issues we did have, he addressed right away. I would highly recommend Secure VP for your computer and computer security needs.

From the owner: SecureVP offers leading virtual and physical security solutions as well as smart automation…read more Whether you are interested in interactive security, complete automation, video monitoring, energy management, wellness solutions or cyber security, you can trust us to bring innovative technology and product features. We offer a proven platform with instant awareness, convenience and control from your mobile devices.

We are a new customer of NW Security & Sound having recently purchased a new home security package…read more The whole experience has been very positive. Shortly after contacting them, Rick came out to the house, listened to my needs and then came back with a few options. The install team of Joel and Bent arrived as scheduled and did a very professional job on the installation. Given that this was an existing - 20 year plus house, there were the expected wiring challenges. The resulting solution is both slick and comprehensive.

I pretty much give 5 stars in all my reviews but regrettably, a new customer seeking alarm service…read moreshould probably look elsewhere. We were with Northwest Security and Sound for home and small business for quite a few years. The technicians were always polite and friendly (shout out to technician Joel!). Other than billing error where they thought we owed on past bills until I sent proof of payment they were fine. Then a problem developed where the alarm would not set in our small space and NSS could not figure it out. The nature of our business is such that we absolutely cannot go without an alarm set but was told by Rick to just deactivate a zone (which would be great until someone breaks in through a door of that zone). Repeated trip charges for this same, seemingly basic problem prompted me to finally ask via email (can post if necessary) if there would be a charge to come yet again for the same problem and Rick freaked out and sent a certified letter saying they are dropping us? Seriously? That's how you treat a long time customer? And out of spite, I guess, he terminated service at our home as well. All for asking if there would be yet another trip charge for the same problem. Who wouldn't ask that question? They also couldn't figure out the cause of a repeated false alarm on a smoke detector and kept charging us for trip charges, alarm replacements, keypad replacement, and even a whole new panel and still couldn't get it resolved. Very disappointing to be treated this way. So far, so good with another local company.

Alee is professional, punctual, quick to respond and overall does excellent work. He installed a…read moremulti camera ethernet powered unifi camera security system at my home and the quality of work was great. We ran into a hardware issue 2 years later and he was quick to fix everything up like brand new.

TLDR; you get what you pay for. If you have demanding network needs and want a well engineered…read moresystem with service to match, I can't recommend Alee and HiTek Telecom enough. I contacted Alee with HiTek Telecom to get a quote on a complete network job for my home. Not only do my spouse that I work from home, but I also do a lot of photography and video that I transfer back-and-forth on my network and into the cloud. I was tired of poor and drop connections with my consumer level Wi-Fi system. In addition, I wanted a local security camera system that I can control without relying on a cloud service. After receiving a quote and agreeing on the scope of work, I scheduled the installation. Alee came out on time on the date scheduled and we walked through the plan of installation and confirmed what all my needs were. Alee and his team worked through the day and completed the install job in an incredibly professional manner. The installation and the cable runs, and all of the final product was exactly as described. After the install, Alee walked me through downloading all of the software that I needed, how to access and navigate the system, how to navigate and operate the security cameras, and ensure that everything was working properly. To be sure, this was a relatively large install for a residential application. I wanted ethernet drops in every room of my house, a new professional grade network cabinet, in-ceiling WIFi network, and a new suite of security cameras. I couldn't have asked for a better end product. I am quite pleased with the attention to detail of the install and making sure everything was perfect, workmanlike, and care was taken in my home. Alee came back out to adjust a couple of things for me after the fact and install an additional camera. Again, he was on time on the scheduled day. The workmanship was just as good and the communication has been stellar throughout. I truly can't recommend HiTek and Alee enough. Top-notch product and top-notch service.